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The importance of respect
Ethical decision making and behaviour
Ethical decision making and behaviour
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Being respectful to workers is a virtue everyone should have. It is not something you should do but it is a courtesy of respecting others. As a waiter it is already difficult to live the life some waiters are experiencing. Not everyone in this world is as lucky as you. Many customers see waiters as a servant and they treat them as if they themselves were a king and queen living in a palace.
In an essay, “Stop Ordering Me Around” by Stacy Wilkins, has a quote that says “I deserve respect whether I remain a waitress or move on to a different career.” This quote from my perspective is really meaningful and many people could relate to it. As a waiter, you never know what to expect. Some days will turn out really well but some days would feel like you have just worked for hours after hours nonstop. There were days when customers disrespect and yell at you and all you could do is accept everything they say because you are supposed to provide good customer service. I believe that waiters are humans too and because of that, we all deserve the same respect.
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Whether you are a waiter, doctor, janitor, or even the CEO of Apple, we should all be seen as someone who can change the world to a better place. I had many experiences as a waiter.
During an afternoon, on a rainy day, a group of 8 came in, and I assisted them to a table. They called out, “waiter”! I walked over there and took their order. When the food was cooked, I brought their food to the table, and they would complain how small the portions were and it was not enough to feed a group of 8. I carried a few plates back and forth to the kitchen, but came out with the same portions. They continued to complain and said, “I want to speak to the boss.” I told the boss and he had a short chat with the customers. The customers ate silently and asked for the check. As usual, I asked, “Would you like dessert?” They stared at me with frustration in complete silence and I handed them their check. They paid and left. Not only did they not tip, they barely touched the food, and it was wasted. I believe that waiters are humans too and we are all out here trying to
survive. Equal treatment is an overall virtue everyone should have. Whether you see a younger or older female or male, you would still have to treat everyone the same. In jobs such as working as a waiter in a restaurant; you are expected to serve customers with the best service. There are situations where you are serving customers with great service, but in return, the customers are not doing the same. In some occasions, it could be because the customer is a waiter his or herself and they have higher standards, the customer is being rude and possibly having a bad day, or they look down upon waiters. Even though these situations happen, when you step foot into any restaurant, you are supposed to treat the waiters with the same respect you would want others to treat you. Overall, equal treatment is really important. We can not treat one person like the king and another like trash. Being a waiter is not easy but it is a job that is easy to apply and start working. Customers might treat you bad at times but you can not really do anything because you might risk yourself by getting fired. As customers, we should treat everyone the same. We have to put ourselves in the shoes of a waiter and see how they are feeling. We have to treat others the way we want to be treated.
Ehrenreich didn’t want to be a waitress any more than some waitresses, but she did it for her research. Ehrenreich once stated that, “Waitres sing is also something I’d like to avoid, because I remember it leaving me bone-tired when I was eighteen.” (13). Her first job was at Hearthside, a restaurant in Key West, Florida. She was hired as a waitress, starting at $2.43 plus tips. She worked the afternoon shift. Hearthside was being managed by a West Indian man by name of Phillip. The management wasn’t the best. They treated their employees disrespectfully. At an employee meeting, they were threatened by the management. Ehrenreich stated, “I have not been treated this way-lined up in the corridor, threatened with locker searches, peppered with carelessly aimed accusation-since junior high school” (24). When they were just standing around, the manager would give them extra work to do. According to Ehrenreich, “You start dragging out each little chore because if the manager on duty catches you in an idle moment, he will give you something far nastier to do. So I wipe, I clean, consolidate catsups bottles and recheck the cheesecake supply, even tour the tables to make sure the customer evaluation is standing perkily.” (22). They were hired at Hearthside to serve the customers. There are twenty-six tables in the whole restaurant. All the food must be placed on the food trays; small items were to be carried in a bowl, and no refills on the lemonade (1...
Brian Palmer’s “Tipping is an Abomination”, he tries to reach out to all types of audiences. He attempts to appeal to the emotional side to each audience. He often states that tipping “perpetuates” racism. African-Americans, on average, tip 3% less points than a white customer would have tipped. The tipping gap between Caucasian and Hispanics is even smaller. This fact can affect racial groups greatly. He also shows that this gives restaurant serves an excuse to serve different ethnic groups over other groups. This can anger others to know that they will be served differently and will not get the same respect from their server solely based on their ethnicity. He also often expresses to us that it not fair to waiter to have their tip based most commonly on their attitude and personality rather than their hard work and effort. Although he appeals to racial groups emotionally well, he fails to showcase the sexism side of tipping. It’s no surprise that female servers will most likely receive larger tips than a male server, regardless of the quality of the service. Overall, his article appeals emotionally to many types of
Throughout my life, I have met countless role models (supervisors, co-workers, teachers, coaches, my parents) who push me harder and harder every single day so that I will succeed beyond belief in the changing world of today. Respect is also holding you up to an expectation that gets tougher and tougher because I am pushing myself harder. I will always have respect for all today, tomorrow, and the future
Proper respect for others begins by a person respecting their self. Respect is developed by expressing honor, leadership, value, and trust in a person. If everyone respects everyone someday, the world will become a seventh heaven. It is important to be respectful for safety, to abide by the law, because children are influenced by their elders’ actions, and because God says so. Motivation from peers can help a person realize there is always room to improve the level of respect a person exhibits. Respect was, is, and always will be a positive attribute for everyone to strive for in their lives.
Respect to me is admiring someone for their abilities, qualities, or achievements. I think respect is always earned an can never be given. As soldiers soldiers we should always respect our peers because they have made the same sacrifice as us. But as soldiers we should have a higher level of respect for our NCOs because they have done their time an have earned it. Being respectful is not hard it is simple, just treat others the way we would like to be treated ourselves.
One of the primary reasons to abolish tipping is because tipping has weak correlation with the quality of service provided. According to Archibugi, “personal sympathy, charm, flirtation, and attitude” can play significant role in determining the amount of the tip disbursed (61). Recent research indicates that average tip of waitresses in their 30’s with “large breast, blond hair, and slender bodies” is higher compared to other waitresses who lack these traits (Lynn 743). Thus, this leads to fact that tipping can sometime be unjust. Attractive service provider may receive high tip compared to unattractive service provider even if the latter one had catered with better service quality.
Tips are generally a small amount of money given to a person as gratitude for a service that has been provided. There are many times throughout our everyday lives in which we are put in a position to leave a gratuity. Whether it be dining at a restaurant, getting your hair cut at the salon, or having a few drinks with friends at a bar. In each case there was a service provided to you, now you have a decision to make, how much of a tip is considered acceptable and should you tip everyone that provides a service to you? There are many guidelines for consumers to follow. With modern technology there are convenient tip calculators available as features on most new cellular phones. When deciding on the tip amount the service is one of the major determining factors along with whether or not you plan on visiting the establishment again , and how the tip will play a role in your further dealings with said business. Michael Lewis explores a few interesting reasons why tipping is getting out of hand in a recent essay. I strongly agree with many points and examples he provides.
In conclusion respect is wrapped around our day to day lives. A famous philosopher once said “Respect is showing acknowledgement for some ones superiority in a certain field.” You can’t buy, demand, or force people to respect you but you can respect others in order for them to respect you. What people do not understand is that if we use common sense we would be respecting ourselves, respecting others, and respecting property all the time. Respecting yourself, others, and property might not be easy to do but it does have great rewards if you just do it.
For some, tipping is seen as a reward. Tipping is a small amount of money people give to their server for the service they have provided for them. Most tip when they have received good service, others will tip because they feel obligated. Boas Shamir - Department of Sociology and Social Anthropology - finds that “The practice of tipping is prevalent in many service such as hotels, restaurants, taxis, barbers and hairdressers, guided tours and to washroom attendants. As such it is worthy of study. Moreover, it has theoretical significance from at least two perspectives: motion and reward theory, and boundary role analysis.” Serving people is more than just bringing food out to tables. Tipping is most common in restaurants than any other service. When some tip, they believe they have power over their server, whether it’s bringing out food or driving from point A to point B. Journalist- Steen Videbeck reports, “While the owner of the restaurant finds it difficult to observe the effort of the waiting staff, customers are in an excellent position to do so. Thus the owner provides a lower base wage (presumably offering the meal
The definition of a server is a person that provides a service or commodity. As a previous server, I know the struggle of working for a tip. Getting paid only $2.35 for the hour, a servers pay depends on how much a customer decides to tip. I was offered a job in 2014 by the owners of a family restaurant who heard of my service from reception dining halls. There, I realized that I had to put in strength and effort for my pay. People do not realize how hard assisting several tables at a time is, taking and putting orders in, carrying a tray with several dishes, and checking on tables to see if “everything is okay.” During the period I worked as a server I interacted with three different servers, the thieves, the braggers, and the hard workers.
There is a very fragile and thin line between being remaining professionally confident and being an arrogant snob who is rude to the customers. This is the same line that separates being respectfully humble and being a meek mouse who allows everyone, customer and coworker alike, to take advantage of him or herself. I have learned the waitresses, and everyone in general, needs to be self-aware and find a balance of confidence and humility when dealing with others, especially if this is in a serious situation. For example, this past Saturday, I was waitressing with a coworker who is known to start drama and cause problems. As I was walking towards the the grill line to check if my customer’s food was ready to deliver, she walked in my direction and grabbed my throat. Instinctively, I slapped her hand away, boiling with intense fury. The girl laughed and commented on my quick reflexes, then noted how I was “pissed” as I walked away from the situation. No matter how angry I felt, I had to remain respectful for the customers, which meant that I could not scream or swear at her with confidence. So therefore, for that situation, I had to remain humble and walk away, making certain to avoid confrontation for the rest of the day. However, I cannot allow for
He or she must be flexible to do the works assigned to him/her. A waiter should be approachable enough and has a good communication skill in order to build good customer relationship. As a waiter you have to be friendly enough to deal with the customers complaints.
Jonny Pugh from the University of Oxford explains that many businesses have implemented a recent development in tipping technology. He goes on to explain that “instead of leaving a jar on the till, some coffee shops and sandwich shops have started asking customers to press a button on an iPad to indicate how much they would like to tip”(Source A). This seems to put unnecessary pressure on the customer to tip. These businesses are manipulating social norms in a way that makes customers question where and when to tip. Consequently, tips are a supplement to what employers pay them, instead of a reward for good service. Sanjay Sanghoee of The Huffington Post says, “most customers are unaware of this reality and don’t tip for this reason but for good service. That means the real problem here is in the disconnect between employers and the public about what tips are really for.”(Source C). The fact that customers are typically unaware of what their tip actually does, they may feel that it is used as a reward system for their server. Furthermore, not everybody tips the same anyway. If a customer tips of less than 15-20% what right do they possess to seize that server’s money? They have the same amount of right to do that as they do to refuse to pay the bill. The tipping system raises ethical questions that need to be
When entering a restaurant, I usually expect to leave full, satisfied, and wanting to come back again. I believe that many people expect the same thing. The way people react to service can be very different from person to person. Depending on the way the customers are feeling, or the way that the server is feeling can be a big factor for the way service comes across. Service is an important part of everyone’s lives because majority of the jobs that people preform are service related. Poor service is an unfortunate part of life that everyone comes across. The way that I react to the poor service I receive is important and can change in the blink of an eye. Whether I react in an outspoken way, by getting loud and voicing my opinion. Or if I react in a quiet or apologetic way, it can affect my server, and the people around me, and myself.
Being a customer service representative, respect is something that you must have. I learned that everyone does not hold the same status in life but even if they do not respect still apply. Working as a customer service representative I have one