Hard Rock Cafe Case Study

How each of ten decisions of operations management is applied at hard Rock Café. 1) Process and capacity: We can look into many different factor to analyze the process and capacity of the Hard Rock. We can look into the way the customers are treated from the moment they arrive to the moment they live the restaurant. That entitles the seating process, taking orders, the delivery of the meals, the accommodation to special orders by customers and the way the meals are prepared and presented. 2) Location: usually the brand is located strategically in a high touristic area, but now the hard rock has become a tourist location itself.
3) Inventory: the restaurant business is very demanding especially when the products used can be easily spoiled. Must of the inventory has to be order in time and has to be maintained at a certain temperature to minimize liability. 4/5) Maintenance/reliability: this is a key factor, the consistency of the food and the services must work hand to hand to preserve the reputation.
6) Product design: this restaurant tis not only known for its food but also for th...