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Operational management assignment
Operational management three concepts
Case study on application of operation management
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The aim of this assignment is to discuss the application of multiple operational management concepts, and the varying effects they impel on the efficiency of an organisation. ‘Operations Management is the function that refers to the management of resources that create and deliver products and services to the customer’ (Slack, et al. 2014). An operations function is a critical part of every organisation, and is ultimately a highly influential factor in how efficient and effective an organisation is. The use of operations management has an overall effect on company profitability and is a major contributor in an organisations strive to reach its long term strategic plans. If implemented well operations management can lead to business success but …show more content…
McDonald’s practises the JIT theory in an attempt to operate on a lean strategy. Serving over 60 million people in more than 100 countries every day, yet despite the forecastable high demand, as part of the JIT strategy the food is not cooked until the specific order is placed. Atkinson (2005) suggests that McDonald’s creates high customer service by producing products faster, whilst allowing customers to place special orders inclusive of adaptations of the set menu, without resulting in panic or delays. The ability to adapt to special orders keeps waste to a minimum, is cost effective and maintains …show more content…
Chopra et al. (2013) suggests that the manufacturer and suppliers, transporters, warehouses and retailers are all involved in creating a product or service to meet customer demand. One of the most fundamental elements to a successful organisation is a well-managed supply chain. By implementing supply chain management an organisation is able to control the whole production pathway, largely benefitting both product quality and production time, as a result expenditure and waste is reduced. Through implementing command and control methodology larger organisations such as Tesco can secure maximum efficiency through the supply chain. Holding suppliers to account through robust terms and conditions and contractual
Operations refers to the transformation of raw materials(inputs) into finished products(outputs). The operations process is one of the key business functions and is a crucial component to business success. Like every business, Qantas is affected by many internal and external influences requiring it to have effective strategies to respond to these influences. Businesses that are able to adopt and utilise effective operational strategies are able to quickly adapt and either reduce or take advantage of these influences that impact the business. The effectiveness of these strategies can measured by Qantas’ performance and whether or not it is able to hold it’s competitive advantage. How well these strategies respond to the influences on operations will determine the level of success that Qantas achieves.
Operations management is essential for the survival and success of any organization. According to Heizer & Render (2011), operations management (OM) is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. Operations managers today contend with competition, globalization, inflation, consumer demand, and consistent change in technology. Managers must focus on the efficiency and effectiveness of processes such as cost, dependability, distribution, flexibility, and speed. The intent of this paper is to discuss the processes and operations management of the Kroger Company.
Russell, R. S., & Taylor, B. W. (2011). Operations Management: Creating Value Along The Supply Chain. (7th ed.). Hoboken, NJ: John Wiley and Sons, Inc.
Ways in which Operations Management have evolved are the incorporation of internet technologies, more efficient machines, and the scope itself. This is not an exhausted list by any means, but these three aspects are highly important as it relates to the changes in Operations Management over the past fifty years.
Imagine the reaction of a couple who received a chilling prophecy from an oracle who declared that their infant was destined to kill his father and marry his mother. Would it be reasonable for a couple murder their child, because of a frightening prophecy? Modern society would be aghast at this disgusting choice, but unfortunately Oedipus’s parents abandoned him, where he was saved by the mercy of others. Fate was against Oedipus, and he inadvertently created a domino effect of tragic choices that would make his parent’s prophecy a reality. Oedipus fled Corinth leading him to kill a disrespectful stranger. He solved the Sphinx’s riddle which gave him kingship and the queen of Thebes. Oedipus went from death row to royalty temporarily, but he would discover a truth that would ruin his life. This idea of fate was conflicted with the Oedipus complex as believed by film producer Pasolini and author Freud who believed that Oedipus’s actions were a result of a sexual bond with his mother. They believed that this sexual bond was the underlying factor that led Oedipus to kill his father Laius and marry his mother Jocasta. To affirm their beliefs, Pasolini changed several scenes from the original play in his film Oedipus Rex, and intertwined the scenes with multiple Freudian theories to construct that Oedipus desired Oedipus complex. However, if Oedipus really wanted to marry his mother and murder his father, then why would he flee Thebes? Why would he blind himself if he received what he desired? An oracle told Oedipus he was fated to commit murder which caused Oedipus to flee Corinth with the intent to avoid this fate, which unfortunately backfired. Oedipus Tyrannous is a play that features a hero’s attempt to deny fate until he has no ...
For operations management to be successful, the function of the operation must be first be defined. The degree to which this is achieved is a measure of effectiveness, the key objective of operations management. Efficiency is less important since there is no point in which carrying out an irrelevant, or worse damaging, activity effectively. Effectiveness means achieving objectives, efficiency means consuming minimum resources. While both are desirable, the former is of overriding importance.
The purpose of this project is to know how operations management contributes to the competitive advantage of McDonald's. In this project I have also discussed the theoretical stand point of inventory, capacity management, lean synchronization and quality management and how they impacted on the organization. For this purpose I have selected McDonalds to obtain necessary data and its analysis.
Business Operations Management Operations management can be defined as the management of the processes that produce or deliver goods and services. It has made a significant contribution to society by playing a role in areas such as increasing productivity, providing better quality goods and services and improving working conditions. ‘Every organisation despite having or not having a functional operations department use operations management as every organisation produces either goods and or services’ (Greasley, A. 2010). The key elements of operations management are facility design and location, process technology, product and service design, process design, job and work design, planning and control, inventory management, capacity management,
Studying pre-existing models of operations management may be a smart approach to truly understand this field. But since technology is advancing by the minute, new concepts, and tools should be adapted for operations management. The book titled Operations Management strategically explains the different concepts, divisions, and approaches to operations management. References Encarta (2005) Definitions of Operations Management. Retrieved September 15, 2005.
a) Nature of contemporary operations management in relation to its contribution to the achievement of the oranisation’s strategic objectives in terms of.
In every organization, different operational functions exist to ensure the smooth learning of the organization. In order for an individual to have the knowhow on how to operate the functions delegated to them they must have implicit knowledge on the functionalities themselves. Understanding markets, customers and the company goals has always proven to be a core starting point for individuals who ply their trade in the organization. The essence of the skills is evident in globalization, cooperate social responsibility and risk management issues. In operations management, the basic principles of operations should be followed to ensure that the profitability of the organization ensures the operation of the organization is
According to Aquilano, Chase, and Jacobs (2005), "Operations management (OM) is defined as the design, operation, and improvement of the systems that create and deliver the firm's primary products and services" (p.19).
‘Supply chain management integrates supply and demand management within and across companies. It encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, thir- party service providers, and customers’. (Web: Council for Supply Chain Management Pr...
University of Phoenix(Ed.).(2003) Operations management for competitive advantage[University of Phoenix custom edition e-text]. New York: McGraw-Hill. Retrieved February 01, 2005, from university of phoenix, Resource, MGT554- operations management website: https://mycampus.phoenix.edu/secure/resource/resource.asp
Operations management focuses on managing the processes of producing and distributing products and services. Operations activities often include product creation, development, production and distribution. It deals with all operations within the organization. Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations. The nature of how operations management is carried out in an organization depends very much on the nature of products or services in the organization, for example, retail, manufacturing, wholesale, etc.