Threat Of Punishment Essay

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Managers can also control the turnover and absenteeism behaviour of employees not just by giving rewards but also by giving punishments. (Gibson, et. al., 2009). In contrast to rewards, part of the management practices is punishments; It occurs as a consequence of behaviour and the chance to decrease the behaviour to occur again. In addition to that it serves as a “stop sign” to stop or decrease the occurrence of a behaviour.(Plotnik & Doyle, 2006). According to Feldman (2005) punishment may be in the form of removing something pleasant like a teenager being grounded and part of the consequence is the removal of the teenager’s authority to use the family car. On the other hand it can be in the form of giving something unpleasant …show more content…

One disadvantage of punishment occurs when it is not given immediately after an undesirable action is taken or if the individual being punish leave the area in which punishment should be given An example given by Feldman(2005) is an employee who may quit after being lectured by his boss. Threat of punishment for unwanted behavior may be more effective than the actual use of punishment because it leads to anger and resentment which may affect communication and damage goodwill and personal initiative. (Mejia, L.R.G., Balkin, P.B., &Cardy, R.L. 2008) Punishment may have an immediate effect of correcting poor employee habits or behavior but also has the long term effects on employee’s behavior on the job which may damage the business. Assad & Media …show more content…

It involves strategies to obtain the customer feedback that will affect the decision making process. Moreover TQM includes exceeding the expectations of the customers through the use of effective design in your service or product. The product and service should also be simple to produce and user friendly. Aside from that it consist of designing an effective production process that will limit mistakes in the process. This will be done by determining where the mistakes occur and preventing it so that it will not occur next time. Furthermore the concept is that improving your system is not enough, you should find ways to improve it further. The company should also share the concept to its suppliers and

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