Sears Leadership Model

The best example of my leadership is at my job at Sears Holdings as a cashier. My initial orientation group was of about 15. I and another associate are the only ones left. As I am the cashier with the third most experience, and have trained about 90% of the other cashiers we have, I have taken a leadership position. Most the time, if another cashier is having a problem, even if they are far older than me, they call me over to help them. My responsibilities are to work with customers and provide them with a good customer service experience. I have to get people to sign up for our credit cards and membership program. I lead in this area as well because I have gotten over 600 people to apply for a credit card in a year, which is far greater

than anyone at my store, or most people in my district. I teach other cashiers how to get credits the same way. I achieved this role because I had a knack for persuading people to apply for credit cards soon after I got the job. My first full month of work, I had 120 credit card applications under my belt.

From this experience I have learned how to work in a group and mentor others as well. I like helping people to feel as thought they can do something when they previously were unable to do. I can apply this to other areas because this job and leadership position are teaching me how to teach others. I want to be an elementary school teacher and the entire point of being a teacher is to teach.This has given me valuable experience in learning how to teach something multiple ways. We have to close the cash registers after the store closes, and in order to do that we have to make sure there is $200 in the drawer, while also maintaining a balance of all the bills. The way I do it is I count all the change first, subtract from 200 and then keep going based on how many ones I need. But a lot of the people needed another way to do it. I figured out the best way for them. That can be applied to when I will be a teacher.