Punctuality Case Study

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Introduction: As an employer, it’s important to hire the best person for the job to ensure their organization receives the best quality of work at suitable efficiency. To make the decision of who to hire, employers look for certain attributes in potential employees. These attributes may be general to any job, specific to a skill requiring job or personal attitudes/qualities. General Attributes: Punctuality is, in my opinion, one of the most vital attributes for an employee to have. Being on time shows that you take your responsibilities seriously which shows maturity and respect. Being late or not arriving at all could have a substantial negative impact on the organization you work for. Not arriving for a job which requires specific skill or knowledge can seriously harm the organization. For example, if a fault develops within a computer system and an IT specialist doesn’t arrive to work …show more content…

Communication is what ties employees together to form a strong workforce. In most jobs, employees will be expected to regularly communicate with their colleagues to ensure they are up-to-date with their progress and aware of the organizations current objectives and goals. Communication can come in different forms. Verbal communication is when people physically talk with each other including face-to-face conversation or speaking over the phone. Non-verbal communication includes body language and hand gestures and is most useful when used in conjunction with verbal communication to direct attention or emphasise points. Written communication includes emails and letters which are best used for formal communication. Poor communication between employees could create confusion when uninformed or misinformed employees don’t do as required. Bad communication could also have a negative impact on customers. For example, a poor email support service could lower the organizations public reputation and lower

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