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Reflection on interprofessional collaboration
Key concepts of therapeutic communication
Key concepts of therapeutic communication
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Therapeutic Communication Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1). Communication in the nursing practice and in healthcare is important because when talking with patients, their families, and staff, the nurse and the nursing student needs to be able to efficiently express the information that they want the other person to understand. “Verbal communication is a primary way of transmitting vital information concerning patient issues in hospital settings” (Raica, 2009, para. 1). When proper communication skills are lacking in nursing practice, the chances of errors and risks to the patient’s safety increases. One crucial aspect of communication that affects the patient care outcome is how the nurse and the nursing student interacts and communicates with the physicians and other staff members. If the nurse is not clear and concise when relaying patient information to other members of the healthcare team the patient care may be below the expected quality. Despite the frequency of verbal interactions, miscommunication of patient information occurs that can lead to patient safety issues. . . . ‘Effective communication occurs when the expertise, skills, and unique perspectives of both nurses and physicians are integrated, resulting in an improvement in the quality of patient care’ (Lindeke & Sieckert, 200... ... middle of paper ... ...arly with other healthcare members. Proper communication is a skill that may come naturally to some people. For those nurses that do not have efficiency in communication, practicing will help in feeling confident in communicating with patients and staff as well as providing a solid platform for quality patient care. References Corless, I.B., Michel, T.H., Nicholas, M., Jameson, D., & Purtilo, R., Dirkes, A.M.A, (2009). Educating health professions students about the issues involved in communicating effectively: a novel approach. Journal of Nursing Education, 48(7). Jasmine, T.J.X. (2009). The use of Effective therapeutic communication skills in nursing practice. Singapore Nursing Journal, 36(1). Raica, D.A. (2009). Effect of action-orientated communication training on nurses' communication self-efficacy. MEDSURG Nursing, 18(6).
Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients.
Patterson, Grenny, McMillian & Switzler (2005), gave a perfect example of a patient going in for a tonsillectomy. The patient woke with part of her foot missing, while none of her tonsils were removed. In this case, there were seven other people in the OR that day, each wondering why the surgeon was working on the foot, they said nothing. People were afraid to speak up, the crucial conversation didn’t have the chance to begin. As a nurse, it is part of our job to communicate with doctors and those above and around us. If nurses are able to communicate effectively, the flow and shared pool of knowledge can increase a group’s ability to make better decisions and utilize all resources
Communication is the exchanging information between two people or group where build trust, shares ideas and solve problem, which connect people to work together as a team and responsibility towards the society, patients and health professional upgrades a quality heath care and success to workplace.
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
To conclude in order to have effective patient centred care, communication must be involved. It is vital as a nurse to take into consideration that communication plays an important role in practice and nurses must be aware of all the different types of communication discussed in this essay. It is evident in this essay that lack of communication can prove unfavourable to the patients’ wellbeing but according to (Swinny, 2010) communication can build relationships not only amongst patients and nurses but also with nurses and staff. Altogether communication is needed in all aspect of nursing and must be implemented with staff and with patient to avoid complication and ensure safe and effective practice which is apparent throughout this essay.
Communication is the process of transmitting information or messages from one person to another. It’s a process by which individuals or groups or organizational units undertake transactions in a variety of ways and within different areas with the aim of carrying out organizational goals (Griffin,
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach & Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995).
In the nursing and midwifery profession, the ability to execute therapeutic communication along with forming a therapeutic relationship effectively is important. Day, Levett-Jones and Kenny (2012) express that therapeutic communication promotes understanding to the client, developing a rapport between the nurse and client, so the nurse is able to understand the client’s verbal and emotional messages. Warnecke (2014) describes a therapeutic relationship as an art form, the focus being on patient care and healing as opposed to just fixing the problem. This essay is a critical reflection based on the role play that took part in week three tutorial. From this, two interpersonal communication skills that where applied successfully will be reflected upon; eye contact and body posture, along with one skill that needs improvement; expressing empathy.
According to Boykin “Caring is the foundation of nursing” (Boykin et al, 2011), and it is the nurses’ responsibility to understand what it means to be caring toward patients, which can be achieved through having professional communication skills. Not only does not being able to communicate affect the patient, but also it affects how the nurse is able to do his or her job to the best they can. Smith and Pressman say that the Institute of Medicine has released reports, which stress, “good communication is critical to ensuring safe and reliable nursing” (Smith & Pressman, 2010). Bad communication skills have the potential to be more dangerous to the patient and can in tern make a life-threateni...
Communication is a two-way process of giving and receiving information through any number of channels. Whether one is speaking informally to a colleague, addressing a conference or meeting, writing a newsletter article or formal report, the following basic principles apply:
Furthermore it’s very important not to judge the patient pertaining to what they may have to say. Good communication helps nurses build a relationship with their patient. Linking my personal experience from the clinical area relates to the practical side of nursing. It is necessary for communication between the nurse and the patient to be clear, understandable, appropriate and
Communication is very important in the health care setting. Patients encounter many different professionals while a patient in the hospital. Lack of communication, inaccurate, unclear, or missing information can lead to detrimental outcomes
Communication is act of delivering information from one place to another. To either do, ask or just to talk to someone about something so it is important to be carful in what we say, act or do. At my placement as a health and social care worker communication is one of the most important task.
Communication is an important concept of caring in nursing because the nurse has to know how to communicate efficiently in order to get the patient to trust the nurse enough to open up to the nurse and also the nurse needs to communicate respectfully to show the patient that they genuinely do care about their health and want to help them as much as they