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Importance of effective communication skills 200 words
Importance of effective communication skills 200 words
Important of communication skills essay
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“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult. The intent of this paper is to analyze interviews with a staff nurse and a nurse manager. The interview questions revolve around what the nurses perceive as the main communication issues at work. More specifically, the communication issues with patient communication, communication with colleagues and communication with leadership/administration. This paper will also list three actions that would improve communication in response to the issues raised during the interviews. Staff Nurse Interview In an interview with a staff nurse (S.N), the main problem within patient communication included lack of patient’s (and family) involvement/willingness in planning cares. The staff nurse emphasized how “Patients often feel overwhelmed and do not want to participate. But, it is important for patients to be involved in their care for better outcomes” (S.N., personal communication, February 5, 2014). The staff nurse’s statement is supported by Evans (2013) whom remarked “better-informed patients avoid unnecessary care and frustration”. Issues with communication between colle... ... middle of paper ... ...vans, M. (2013). Doctors argue for decision aids to promote patient engagement. Modern Healthcare, 43(48), 26-30 Jeppesen, K., Coyle, J., & Miser, W. (2009). Screening questions to predict limited health literacy: a cross-sectional study of patients with diabetes mellitus. Annals of Family Medicine, 7(1), 24-31. doi:10.1370/afm.919 Marquis, B. L., & Huston, C. J. (2012). Leadership Roles and Management Functions in Nursing: Theory and Application. (7th ed.). Philadelphia: Lippincott, Williams & Wilkins. O’Daniel, M., & A.H., R. (2008). Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Rockville: Agency for Healthcare Research and Quality. Retrieved from: http://www.ncbi.nlm.nih.gov/books/NBK2637/ Tulsky, J. A. (2005). Interventions to Enhance Communication among Patients, Providers, and Families. JOURNAL OF PALLIATIVE MEDICINE (8), 1. S95 - S102.
Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients.
Through contemporary communication, we are educated to deliver exceptional care to our patient in different. As nurse practitioners, we learned how to effectively
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
In this essay I will recall and describe my experience in a health care environment and reflect on communication in that interaction. I will look into interpersonal and communication skills used by the health professional and what I learned from this interaction. And if I am going to use those skills in my future nursing practice.
Communication involves the exchange of information between two or more people. Whether verbal or nonverbal, communication serves as the bridge that allows people to share ideas and thoughts. Clinical professionals converse with patients, relatives, and other professionals daily. Conversely, despite having multiple encounters with patients every day, physicians fail to enact the necessary communication and interpersonal skills to effectively listen, instill confidence, and promote following medical advice in patients.
In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic nurse/patient relationship. This will be achieved by providing a definition of communication, making reference to models of communication and explaining how different types of communication skills can be used in practise.
Evidence shows that nurse to patient ratios impacts patient safety. The analysis titled "Nurse-to-Patient Ratios Must Increase to Improve Safety" was chosen for review as possible research material for my chosen health care topic of nurse to patient ratios (Duffin, 2012). The analysis is a concise glimpse of the problems that occur with high patient loads and those that suffer because of it. However, the analysis is just that, a glimpse. It is too short to provide any substantial new evidence or add to any existing research on this topic. This essay will evaluate the targeted audience or discourse community as well as the author's relevance or kairos in the writing of this brief analysis.
The following references give an overview of the way nurses communicate to give the best possible diagnosis and how the communication can often be problematic. The citations included are articles describing the lacking of communication in the nursing field and how to fix the communication barrier in this field. People communicate day in and day out never realizing there are tons of ways to communicate. Webster’s Dictionary defines communication as “the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else.” Working people have special ways to communicate
Interpersonal communication within the field of nursing is imperative in all areas to deliver a holistic positive outcome in patient care. Specifically, active listening, questioning with intent and reflective feedback ascertain an understanding of a patient’s health, illness, and healthcare. Active listening allows the patient to convey their concerns and presents the nurse with an understanding of the patient when implementing a personalised care plan. Questioning with intent builds an appreciation of the situation, and reflective feedback promotes improvements to enrich work ethics of the nursing cohort. Listening actively involves many different styles whereby information is gathered through verbal and non-verbal communication. Questioning
Communication- Clear, concise and effective communication is a relevant process in everyday nursing practice to provide effective nursing management (Sheldon, Barrett & Ellington, 2006). Moreover, establishing rapport with colleagues is essential as it makes professional life so much enjoyable. (Datta et al,2011). Hence, I have first built good rapport to my workmates to help me communicate with them effectively. I made sure that I conveyed messages to my workmates in a respectful and a simple
Marquis, B. L., & Huston, C. J. (2012). Leadersip Roles and Management functions in Nursing (7th ed.). Philadelphia, PA: Wolters Kluwer Lippincott Williams & Wilkins.
The registered nurse meets the standards of professional practice by communicating effectively in all areas of their practice. The nurse meets the guidelines mentioned in the former by not only assessing their own communication skills, but also by maintaining communication with the entire interdisciplinary team. Additionally, the registered nurse displays communication styles which embody care, respect, listening, authenticity, and trust to all patients. Overall, the registered nurse strives to not only meet all communication competencies, but also ensures to endeavor towards continuous improvement of their overall communication skills (American Nurses
Timmins, F. (2011, June). Managers’ duty to maintain good workplace communications skills. Nursing Management, 18(3), 30-34. Retrieved from
Communication is top priority when it comes to nursing. Open communication should start on the first encounter with the patient. Communication barriers can hinder adequate care. Communication between the patient and the nurse is confidential and to ensure valuable communication is to ensure confidentalality. When communication is place as top priority it allows an easier transition for the patient and ensures effective safe care.
The term ‘Therapeutic communication’ identifies the way in which a nurse and patient interact, with the main focus being on advancing the emotional well-being of a patient; (Sherko E., et al, 2013) nurses will use this to deliver support and information to Edna. Effective communication skills are essential within nursing and are often seen as one of the main skills necessary for nurses to support patients and their families (Bramhall E, 2014). There are many forms of therapeutic communication that can be used in