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Leadership style
Leadership styles 7 pages in theory and practice
Leadership styles and theories
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Interview Assignment A manager plays a pivotal role in steering the success and failure of the organization. As a budding manager, I wanted to get an insight about the daily activities of a manager and learn about their ‘typical day’. Therefore, an interview was scheduled, where the manager shared her views and gave invaluable advice on becoming an effective manager. This helped me in integrating the management concepts taught in the class and its implications in the real world. About the Interviewee The name of the interviewee is Seema Sivanandan and she currently works with Caterpillar Inc. Her designation is Senior IT Analyst. Her major responsibilities include Operations management, handling new applications deployment pertaining to engineering …show more content…
I prepared a questionnaire and included all the relevant questions as stated in the assignment. I was fortunate to get a prompt reply with a narrative description. A phone interview was scheduled on September 23rd to fill in the gaps of the questionnaire which help me in articulating the details for the questionnaire. Since I already had a questionnaire completed by the manager, I was able to formulate more questions based on the questionnaire. This made my note-taking using MS OneNote easy and aided me in preparing the content for this …show more content…
She personally has adapted herself to speak in a particular way that it is easy for them to understand. According to her, conflict and changes can be managed with flexible mindset. She encourages to have periodic one on one meeting with the employees. Also, she stresses on frequent communication sessions/webcast with the leadership team to avoid any last minute surprises. There is also an employee grievance program where employee can report their woes anonymously or to any senior management which promotes transparency between the employee and employer. Her advice for the first time managers would be to have more clarity on the roles and responsibilities and be clear on what is expected out of them. They should hesitate to ask questions with their seniors and during the initial days they could have mentors to learn the nuances of the business. The other key trait is to have clear understanding on the power of delegation and efficiently dealing with uncertain situations. Lessons
education. Doing the interview, I had some target questions that I wanted ask. I asked the
Occasionally, management strife and issues will occur because basic human nature instinct calls for disagreements and social interferences. However, it depends on the upper level of management to deal with problems that occur in a timely and effective manner that benefits all parties involved. There are a number of reasons that management discrepancies may occur, with the leading being various attitude problems. If team members feel underappreciated or taken advantage of they will show their disgruntled feelings, and it can cause serious issues if not handled immediately. The second are communication issues, ...
In several occasions, conflict occurs in the communication of one or two people. Several people have thought of conflict as cases involving pouring of furious anger in a communication process. Nonetheless, conflict is the misinterpretation of an individual’s words or values (Huan & YAzdanifard, 2012). Conflict can also be due to limited resources in an organization (Riaz & Junaid, 2010). Conflict may as well arise due to poor communication or the use of inappropriate communication channel of transmission of information between the involved parties. Management of conflict has various conflict management styles that include avoidance style, forcing style, passive-aggressive style, accommodating style, collaborating style and compromising style. Workplace conflict comes in two different kinds: task involving conflict, which focuses on the approaches used in resolving the problem and blaming conflict that has the aspects of blame and never brings element of resolving problems between the conflicting parties. In the perception of several individuals, relationship conflict is negative.
Without a structured protocol, I did not know where I should have developed follow-up questions. In some points of the interview, I received a whole bunch of information and became overwhelmed. There were some pauses during my short interview. Sometimes, the interviewee waited for me to ask more questions. She even kept asking me “Do you want to know anything else?” After first twenty minutes of the interview, I really felt hard to keep track with the interview. I was abashed and a little bit panicking to propose the next question. Sometimes, I asked a random question just to maintain the interview. I felt like I was in a marathon that I was exhausted at the last run. I have been uncomfortable when recalling the interview. I keep reminding myself that I did not know how to maintain a real inductive interview.
the interview session and this has a great many strengths to it. In partnership with participant
Although there is a plethora of possible sources of conflict in any workplace, the ones in this case are rather explicit. These include personal differences, Informal deficiencies’, role incompatibility, environment stress, perceptions, and expectations. Personal differences could be related to personal values, physiognomies, family bonds or ties, and material belongings.
An organisation is a deliberate arrangement of team consisting different personal identities to accomplish some specific goals and managers are the ones who hold the responsibility of mastering and placing them together to strive for that purpose (Robbins, Bergman, Stagg, and Coulter, 2008). Robbins et al. (2008) have stated that managers are people who coordinate and oversee the work activities of others so that the goal is accomplished effectively and efficiently. Managers usually possess qualities such as having strong communication skills, flexibility, imagination, enthusiasm, problem solving skills, and of course the desire to be a great leader (Phdinmanagement.org, 2014). The structure of management conducted by a manager is often influenced by the four functions introduced by Henri Fayol (planning, organising, leading, controlling); how Henry Mintzberg’s management roles play in the organisation and also the three essentials management skills proposed by Robert L. Katz (Robbins et al., 2008).
The role of different managers in a project was the first topic which have been explained in the class and the roles and responsibilities as well as the impact would be made by different managers in a project were also discussed during the class. My lecturer illustrated different management styles with
When we were first given this assignment I had not put much consideration into it. I thought we were to ask a couple of questions, it would all work itself out and I would be done. But this was not the case. The thought and reflection put into interview questions really surprised me. There was far more factors other than the questions you were asking, because you were also dealing with people, people who are giving you there free time, their attention and opening themselves up to you a stranger, so there were far more responsibilities then what were initially at hand.
I am pleased to take the course 1Q-MGT510X-A3-07-Managerial communication through which I have gained extensive knowledge regarding the managerial skills and communication with employees especially at my work place; I have chosen this topic for my curriculum practice paper final paper so that I can better explain how the learnings of this course reflected at my work place.
It is very important for managers at all levels to respond quickly and effectively to conflict within their workplace as the longer the conflict exists, the more damage it causes. For personal conflicts, the organization should have a published procedure for filing grievances:
Unnecessary conflict may be prevented through employee involvement and treating employees in a fair manner. Ethical employment practices, involving employees in decisions, and treating employees as valued organizational members all work towards a positive employer-employee relationship. Unfortunately, however, it sometimes becomes necessary for an outside party to help employers and employees resolve differences through processes such as mediation or arbitration. Taken together, positive engagement strategies and constructive resolution of differences help to develop relationships which support organizational performance and success.
Interview development is frequently the difference between success and failure. My personal experience on both being an interviewer and interviewee has helped me gain knowledge. This was an effective way to receive a comeback in an understanding environment. This assignment has helped me build confidence on how to be successful during an interview, how my strengths can recover my weaknesses, and how i can turn my biggest flaws into strengths.
In the workplace, disagreement or arguments may arise due to several reasons. This can further result into a state of antagonism or opposition, resentment, avoidance, verbal assaults, and inability to work together. Such may arise due to personality clashes, differences in style, differences in leadership, interdependence conflicts and differences in the background or gender. With reference to the conflict between Norm and Norma, disagreement arose due to differences in styles. This is because Norma was after quick result from the initiated project while Norm believed he could work from home and still meet the expected standard. However, Norma expected full commitment from all the staff under her. For good working relations, conflicts should always be resolved and hence improve good working relationship among the employees both the juniors and seniors. Professionally, conflicts can be solved via two models; circle of conflict and triangle of satisfaction (Susan Holton, 1998).
Most people find that going to a job interview can be one of the most stressful events in a person’s life. For some, a job interview is vital to one’s future, therefore the outcome of the interview can be of great importance to that person’s life. However, with a few helpful steps, a job interview can be quite simple. In order to succeed at a job interview you need to: conduct research on the employer and the job opportunity, review common interview questions and prepare responses, dress for success, arrive on time for the interview and be prepared, ask questions, make good first impressions, and thank your interviewer(s) in person and by email or postal mail.