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Communication within a team
Communication within a team
Case study on group decision making
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In our reading this week, Tubbs wrote (2012): “Small group interaction must include decision-making techniques, discussions, an outlet for quiet members, time, and values to meet the needs of all different types of decision makers” (p. 285). My greatest take away is the reminder that we are all different and we should respect and embrace those differences. I am not sure how many times I have to cross this point for it to finally sink in my head. Just like we all have different behavioral types, we also use different techniques to make decisions. In our Myers-Briggs preferences, the third letter explains how we decide and come to conclusions: Thinking or Feeling. Hirsh and Kummerow (2016) describe Thinking preferences as people who “base their decisions and conclusions on logic, with accuracy and objective truth the primary goals” (p. 1) and Feeling …show more content…
preferences and people who “base their decisions and conclusions on personal and social values, with understanding and harmony the primary goals” (p. 1). I found it interesting that even though our group has a variety of MBTI preferences, and we each use our own logic and preferences to provide input into the group discussions, we have individually come to similar conclusions. The previous point is reflected in this week’s group assignment.
As I look back at our thread, I can start to see the way our member’s brains unfold to solve problems and how it relates back to our preferences. For example, I am a Feelings preference and wish to start the problem-solving process by brainstorming. I prefer to throw out all the ideas in my head and then start sorting through them; so that is what I naturally did. As a Feelings preference, most of my ideas involved uniting the community to solve the issue. Not everyone else followed the same pattern; some members of our group took their time and posted one or two ideas they felt were the most impactful; many thoughts were much more logical than my own ideas. Our different problem-solving processes were wrong nor were the ideas and solutions that stemmed from those processes; we are all different, but together, we successfully worked well as a team and came up with some wonderful ideas to solve the issue at hand. I really enjoy being part of our group, we are always supportive of each other’s ideas and are able to build off of one
another. Besides the fact that we problem solve differently, there was one very small idea that will make a huge impact on my future creative problem-solving skills: asking why five times. Tubbs (2012) states “this technique derives from the Japanese and is designed to get to a deeper level of understanding of both the problem and its possible solution” (p. 286). I am very stubborn and usually stick to a conclusion once it is made. It sounds so simple, yet, asking why five times forces me to dig deeper and really analyze if I’m really solving the issue or if I am just putting a band-aid over it.
My analysis is on the film The Goonies. While I view the movie and determine the various norms, behaviors, roles and interaction between group members, as well as individuals the examination within the realm of film can present many of the same components. Thus, our group selected this movie to analyze based on its formation of a cohesive problem-solving group full of unforgettable characters. The Goonies portray many different theories and aspects of small group communication.
... Chapter 2: Small Group Communication Theory.Communicating in small groups: principles and practices (9th ed., pp. 42-44). Boston, MA: Pearson/Allyn and Bacon.
According to Schermerhorn, Osborn, Uhl-Bien and Hunt (2012), "it used to be that group work was confined in concept and practice to those circumstances in which members could meet face to face” (p.151). Rational Decision-Making is a five-step process that starts with recognition and definition of the
In the area of decision making I believe myself to be more Thinking than Feeling. An example of the thinking preference can be seen in my role as a consistent, objective disciplinarian. My firm-mindedness in this area has produced children that are a joy to teach as well as to take out in public. Our family receives numerous compliments on how well behaved and delightful our children are. I believe it is my desire for justice and my clarity in rules and expectations that make this achievable for my children.
Proactive management of the decision-making process can minimize the threat of groupthink compromising the quality of decisions. Managers can place importance of having a wide variety of options and idea brought to the table. Encouraging employees to thoroughly analyze all aspects of the options, from the moral and ethical implications, to the response they can expect from their opposition. With each decision appoint one or more group member to play devil’s advocate to the suggested options, ask that person to analyze and make a case against each of the suggestions (Sims & Sauser, 2013). Rotate this position throughout the group so that one person is not refuting the groups ideas consistently. Continually encouraging and rewarding contrasting views can hedge the complacency groups fall into after working together for periods of time. Management should be active listeners in the decision-making process being careful to not assert their preference towards a certain option to avoid the group conforming to the preferences of their superiors before the options are fully analyzed (Rose, 2011). Finally, after a decision has been made and the analysis has been completed before implementing or going public with the idea reconvene and go through the choose plan of action one last time to ensure that new information has not become available and
The first chapter of “Working in Groups” focuses on group communication, the first aspect being the key elements of group communication (Engleberg and
... that areas of expertise can be exploited, different people are good at different things. Groups can discuss material, and that discussion can improve the quality of the decision. Groups are less likely to suffer from judgmental biases that individuals have when they make decisions. People are more likely to follow through on decisions made by groups that they are connected to. Also, more monumental decisions can be made in groups, because one member will not be singled out for blame, making the entire group responsible.
. Sometimes groupthink does not always lead to bad decisions but over confident ones at that. one once noted the best way to avoid groupthink and contaminated thoughts it to assign a “devils advocate” to one person present in the group. With this, the person will be able to voice doubts about the wisdom of the groups decision thus reducing groupthink and resulting in better decisions. Research also suggests that the increasing number of racial diversity within said groups can contribute to better decisions being made. A further example is group polarization. Group polarization occurs when group discussions strengthens the dominant position hekd be an individual group member. This technique can be helpful if it in return leads to efffecient
pp. 309-329, 371-393, 241-259. Engleberg, I., Wynn, D., & Schuttler, R., (2003). Working in Groups: Communication Principles and Strategies (3rd ed.) Boston: Houghton-Mifflin.
From the beginning, where we were unfamiliar with each other and became a team, my team and I had started to learn each other name and getting to know each other. Throughout each meeting, we slowly start to feel more comfortable and open minded with each other. Not only are we getting familiar with each other, each meeting that was held we progress of becoming an effective team member, we learn our strengths and weaknesses of everyone. During the meetings, we learn many concepts from the textbook, “Communicating in Small Groups: Principles and Practices” by Steven A. Beebe and John T. Masterson. We were able to learn different types of concept in the textbook and utilized it as a team to complete certain tasks. The three concepts that impacted my team and I are human
Working in groups is challenging at times. Other times it is very rewarding. We are so focused on life that we do not take time to reflect on things as much as we should. Being in a Groups class has opened my eyes to a whole new world. I have begun to question, explore, and even understand how things work. I even get how they work sometimes. Not only is there a process involved in making individual decisions, process is involved in group decisions as well. This paper attempts give insight into my reflection of my group decision process.
When making a decision, how does one come up with the proper structure followed to reach a conclusion? Does one simply guess and take a risk, or does it take deeper consideration and thought? Logic, reasoning, and intuition commonly are set to oppose each other, but a possibility requiring great consideration is the fact that they tend to work together each time to produce better, more intelligent results. Primarily, reasoning displays high importance in the existence of logic. That connection between reasoning and logic is closely linked to intuition. Furthermore, a common misleading statement of a logical mind when referring to university choices, allows for the analysis of how all three parts affect decision making. Thus, although humans
Decision making processes can be fulfilled on two sets of criteria – Thinking and Feeling. My preference, Feeling describes me as an individual that makes decisions based on a specific case in a biased manner off what is thought to be true within my own assessment. Another characteristic that is unique to my preference is that I tend to follow my heart, empathize with others, and let my emotions guide my decisions.
In decision-making, many different thinking methods must be considered. Some people like to think outside the box or use abstract, creative thoughts to make decisions. This is known as creative thinking. Others prefer to use a style of thinking built on a solid foundation, known as persuasive thinking. Some thinkers prefer to rely on reasoning to make decisions. This is known as logical thinking. When considering these three different thinking styles, many similarities and differences are apparent.
We began our groups dynamics class by being given the definition and task of a T-Group. “An intensive effort at interpersonal self-study and an attempt to learn from the raw experience of being a member. The task of a T-group is to study its own process.” It was explained that this was a “cultural island” and were given five key concepts: A here and now focus, unfreezing, group support and an atmosphere of trust, self-disclosure and feedback. Yet, for the following two weekends we searched, argued and discussed what the goal for our group was to be. Susan Wheelan’s article outlines both the process of running a T-group as well as the stages that a group will go through from beginning to the end. She outlines the reasons as to why this kind