The topic of this paper is Irving Janis’s concept of groupthink. There has been an increase in the utilization of groups or teams of people who come together in the decision-making process. There are many benefits to group decision-making with each member brings their own perspectives, beliefs, and ideas to the table. However, there are also negative dynamics such as groupthink that can hinder this process. Groupthink can lead to members believing that their opinions don’t hold as much weight as their peers, a group becoming overconfident in their knowledge of what is right, and the minimization of threats. Lack of thorough analysis of all available options or opportunities can have costly and long reaching negative consequences. Proactive …show more content…
• A group can become overconfident and believe that they are not capable of making mistakes. Options or opposing views may not be taken into consideration because the group believe that they already know the best plan of action. This can lead the group to taking risks that they otherwise might be wearier of.
• Discounting warnings happens when a group collectively rationalize their decisions without taking into consideration past performances, issues, or policies.
• Peer-pressure in a group can cause some members of a group to feel as though they cannot express their views without harsh judgement from other members.
• Members of a group not voicing their opinions and use self-censorship when they believe that their ideas do not hold enough merit when the majority of the group believe in going in another direction.
• Inflated morality happens when a group fails to take into consideration the moral or ethical implications of their actions because they believe they are only capable of making morally sound
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Proactive management of the decision-making process can minimize the threat of groupthink compromising the quality of decisions. Managers can place importance of having a wide variety of options and idea brought to the table. Encouraging employees to thoroughly analyze all aspects of the options, from the moral and ethical implications, to the response they can expect from their opposition. With each decision appoint one or more group member to play devil’s advocate to the suggested options, ask that person to analyze and make a case against each of the suggestions (Sims & Sauser, 2013). Rotate this position throughout the group so that one person is not refuting the groups ideas consistently. Continually encouraging and rewarding contrasting views can hedge the complacency groups fall into after working together for periods of time. Management should be active listeners in the decision-making process being careful to not assert their preference towards a certain option to avoid the group conforming to the preferences of their superiors before the options are fully analyzed (Rose, 2011). Finally, after a decision has been made and the analysis has been completed before implementing or going public with the idea reconvene and go through the choose plan of action one last time to ensure that new information has not become available and
Dissent can be caused by a multitude of factors. One may dissent from the majority because their pride has been hurt, because communication has broken down, or because they simply refuse to listen to any other view but their own. Dissention is dangerous because it is primarily a factor of pride, something that lies very close to the heart of any individual. There are times, however, when a dissension may be caused by something else. When rhetorical communication breaks down, dissension can and will occur.
Turman, P. (October 13, 2000b). Group Decision Making & Problem Solving: Group Communication [Lecture] Cedar Falls, IA. University of Northern Iowa, Communication Studies Department.
Groupthink was coined by Janis and is defined as “a psychological phenomenon in which people strive for consensus within a group”(Cherry). So people will essentially forgo their beliefs to conform to the group to obtain harmony or if they don’t agree with a group idea they will simply keep quiet about it rather than challenge ideas. Janis classified eight different “symptoms” of groupthink. They are Illusions of invulnerability, which leads the members of the group to take part in risk-taking and become overly optimistic. Unquestioned beliefs, leads the members to ignore the possible aftermath that their decisions can make. Rationalizing, hinders members from recognizing warning signs and from reexamining their own beliefs. Stereotyping, leads the members of the group to criticize or write off any other group who may have differing opinions. Self-censorship, makes group members who may have differing opinions not disclose them to the group. "Mindguards",certain members of the group who are self-appointed censors that withhold information they find may disrupt group consensus. Illusions of unanimity, leads the members of the group to think that everyone believes the same things. Direct pressure, this is put on members to conform when they do end up expressing their own opinions or the rest of the group feels as if they are having differing opinions. Janis’s work was influential because it helped us examine the
In today’s society individuals/groups tend to behave, respond, adapt or become ineffectual depending on their surrounding environment. Individuals find it less tedious to conform to the majority vote than to stand out and speak their truth. Conformance has become a norm amongst individuals; we are pressured to conform to the majority vote just to feel socially appropriate. How can individuals grow and develop their own personality without voicing their opinions? Larger organizations tend to construe people into thinking they’re correct and what they are preaching is appropriate. When a group becomes institutionalized as an organization, it evolves shared beliefs, values, and assumptions (page 226). Formed by spontaneously developed relationships, formal groups are created by larger organizations. It is very important for formal groups to focus their attention on a set of beliefs, values, and composition. Introduced by Irving Janis, the phenomenon of “groupthink” was introduced to correlate group conformance on a higher level. Obtaining group dominance is crucial to many high-level decision makers in the government. This phenomenon has led to incompetent and disastrous decisions.
In the years of the Vietnam War, we can find a good example of what groupthink can do to a force as powerful as the United States. President Johnson drug the troops to such fate and struggle thinking that the United States would determine the course of events in Vietnam. The U.S. declared war to Vietnam under the excuse of defending their ally, South Vietnam, and to prevent further aggression. The Congress agreed and voted in favor of military action against North Vietnam because “the overall effect was to demonstrate before the world the unity of the American people in resisting Communist aggression” (Bacevich, 2014).
In the workplace, the team leader's job is to make decisions that benefit the team and the whole company. This places them with a lot of responsibility. They must contemplate the options and consciously select the decision-making strategy most appropriate for the circumstances in which the decision will be made and implemented. Often the decision-making style chosen is among the most significant roles of the project manager. Communication and interpersonal skills of the group members influence the decision. The incorrect approach can cause problems within the group. "Research conducted by Wheelen, Murphy, Tsumura and Kline (1998) demonstrates a clear correlation between positive group dynamics and team productivity". There are many decision-making strategies available. Three of the most common styles are when decisions are made by the group leader alone, decisions by the leader after group discussion, and consensus by the whole group.
In 1972, Irving Janis presented a set of hypothesis that he extracted from observing small groups performing problem solving tasks; he collectively referred to these hypotheses as groupthink¹. He defined groupthink as “a quick and easy way to refer to a mode of thinking that people engage in when they are deeply involved in a cohesive in-group, when the members’ striving for unanimity override their motivation to realistically appraise alternative courses of action²” A successful group brings varied ideas, collective knowledge, and focus on the task at hand. The importance of groups is to accomplish tasks that individuals can not do on their own. The Bay of Pigs, Watergate, and the Challenger disaster are all forms of failure within a group. Specifically, you can see the effect of groupthink of Americans before September 11, 2001. The thought of harm to the United States was unfathomable, but only after the attacks did they realize they were not invincible. When a solid, highly cohesive group is only concerned with maintaining agreement, they fail to see their alternatives and any other available options. When a group experiences groupthink, they may feel uninterested about a task, don't feel like they will be successful, and the group members do not challenge ideas. Stress is also a factor in the failure of groupthink. An effective group needs to have clear goals, trust, accountability, support, and training. Some indicators that groupthink may be happening are; making unethical decisions, they think they are never wrong, close-minded about situations, and ignore important information. Many things can be done to prevent groupthink from happening. One way is to make each person in the group a “critical evaluator”. The leader must ...
There are eight symptoms of groupthink. The first symptom is when all or most of the group view themselves as invincible which causes them to make decisions that may be risky. The group has an enormous amount of confidence and authority in their decisions as well as in themselves. They see themselves collectively better in all ways than any other group and they believe the event will go well not because of what it is, but because they are involved. The second symptom is the belief of the group that they are moral and upstanding, which leads the group to ignore the ethical or moral consequences of the decisions. The group engages in a total overestimation of its morality. There is never any question that the group is not doing the right thing, they just act. The disregarding of information or warnings that may lead to changes in past policy is the third symptom. Even if there is considerable evidence against their standpoint, they see no problems with their plan. Stereotyping of enemy leaders or others as weak or stupid is the fourth symptom. This symptom leads to close-mindedness to other individuals and their opinions. The fifth symptom is the self-censorship of an individual causing him to overlook his doubts. A group member basically keeps his mouth shut so the group can continue in harmony. Symptom number six refers to the illusion of unanimity; going along with the majority, and the assumption that silence signifies consent. Sometimes a group member who questions the rightness of the goals is pressured by others into concurring or agreeing, this is symptom number seven. The last symptom is the members that set themselves up as a buffer to protect the group from adverse information that may destroy their shared contentment regarding the group’s ...
Many people have opinions, which will stop you from making your own opinion, but you should not listen to others. In the story The Wrong Side of the Fence, Bruno wanted to crawl underneath the fence to get to the other side of the fence, but Shmuel stopped him from doing it. This is an example of people stopping you, but another one is when people are debating and instead of you paying attention to what you feel, you pay attention to how many people are on each side, so that you have a better chance of winning. When you let those other people win and stop you from using your rights then you are not fighting for what you believe, but instead fighting for what you think is going to win. Sometimes people say what is the point of trying when you know you are going to lose, but if you don’t try then you lose the chance to win at all and instead look like a coward or quitter. To summarize, people may try to stop you or influence you, but you should have your own
Is working together really better? The New Groupthink causes classrooms around the nation to be arranged in such a way to encourage teamwork. This will help prepare students for the workforce, where they will be required to collaborate with others.Some suggest that this style of learning may not be as effective for other students, more specifically; introverts. Susan Cain is one of those people. Susan Cain is an American author and lecturer, as well as the co-founder of the Quiet Revolution, a movement dedicated to motivate introverts to create a change, no matter how quiet they are. Cain suggests that there should be a balance between collaboration and solitude in both academic and work settings.
Within the paper, both authors discuss how a leader or team can balance the need for open discussion early in the decision-making process with the need for unity at the end. By using an Inquiry style decision-making process, teams can openly express their own interest and ideas. The teams stay away from trying to persuade others to take any one individuals point of view, but to decide on what is the overall best course of action. This process allows the team to express their ideas without the bickering and fighting that comes with an Advocacy style process. The team stays unified and satisfied that their opinions were heard and put into consideration.
Some of the characteristics seen in collaborative leadership are shared problem-solving and decision making. In order to come to a mutual decision between group members, the...
To what extent do those around us affect the way we think; they we perceive a situation; or they way we form our prerogatives? There are many different trains of thought, some of which are adopted, others of which are taken into account based on experience and periods of introspection, but there is one that lies with it, a fundamental difference in comparison to others: the group mind. To which it involves several individuals, a group mind is in essence, a collective following to a set of beliefs and/or practices, usually brought together through forms of social pressure and preconceived notions of moral obligation. Furthermore, these groups are often characterized by the absence of individualism and a sense of obliviousness towards how their unspoken rules influences their view of the world as a whole. Moreover, group minds also involve social pressures, often enticing some to forsake their opinions to fit the given status quo of the group. Indeed, humans are social creatures that want to feel as if their participation in a group has value, but without the awareness of how social pressures affect their ability to make decisions and how one can overcome such pressure, they are nothing more but mental toxins, or in other words, group minds.
Groupthink is the psychological phenomenon in which groups working on a task think along the same lines which could have drastic results. It is the result of group polarization where discussions are enhance or exaggerate the initial leanings of the group. Therefore, if a group leans towards risky situation at the beginning of the discussion on average they will move toward an even riskier position. (Marks, 2015). The idea when everyone think the same no one is really thinking. The drastic outcomes result from people trying to avoid conflict with one another, being highly cohesive, and results is questionable decision making (Oliver, 2013). Houghton Mifflin publication of Victims of Groupthink: A Psychological Study of Foreign-Policy Decisions
Working in groups is challenging at times. Other times it is very rewarding. We are so focused on life that we do not take time to reflect on things as much as we should. Being in a Groups class has opened my eyes to a whole new world. I have begun to question, explore, and even understand how things work. I even get how they work sometimes. Not only is there a process involved in making individual decisions, process is involved in group decisions as well. This paper attempts give insight into my reflection of my group decision process.