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The importance of leadership skills
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The importance of leadership skills
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Northouse’s (2013) book, Leadership: Theory and Practice, presents a case study of an Italian restaurant successfully operating in the Midwest for 25 years. The purpose of this paper is to analyze the restaurant’s various levels of leadership using the Skills Approach. First, the restaurant’s success will be described through the owner’s general leadership. Second, the managers’ leadership skills will be described and improvement identified. Finally, the owner’s competencies will be described and assessed.
Success through Leadership by the Owner
The Italian restaurant has had long term success due to the owner’s, Andy Garagallo, high level of confidence. He believes if he meets the customers’ food and relationship needs, they will come back again and again. His approach is working as the restaurant annually nets 30% profit as compared to the industry standard of 5-7%. Andy success comes from confidence, putting the customers first, being flexible, and consistency.
Managers’ Leadership Style
The skills approach to leadership focuses on what a leader can accomplish. Katz (as cited in Northouse, 2013) identified two skills for lower level managers. The skills are is technical and interpersonal proficiency demonstrating the ability to work with things and people. Katz included a third skill, conceptual, but stated its relevance to high level managers. Petkevičiūtė and Giedraitis (2013) concur with Katz that first level managers 1) run day to day operations which need less conceptual skills and 2) technical and human skills are critical for business success. Thus, conceptual skills are not part of the discussion on skills. The skills most applicable to the managers’ position will be discussed.
The first manager is Kelly who overs...
... middle of paper ...
...managers do not possess equal leadership skills but skills appropriate to their position. Based on the Skill Approach, this does not present a problem as weaknesses can be developed. Since the restaurant is an environment for continued leadership development, based off of Andy’s strength, the restaurant will enjoy continued success.
Works Cited
Holt, S. & Marques, J. (2012). Empathy in leadership: appropriate or misplaced? An empirical study on a topic that is asking for attention. Journal of Business Ethics, 105(1), 95-105. doi: 10.1007/s10551-011-0951-5
Northouse, P.G. (20130. Leadership: Theory and practice. (6th Ed.). Thousand Oaks, CA: Sage Publications.
Petkevičiūtė, N. & Giedraitis, A. (2013). Leadership skills formation in workgroup of the first level managers in manufacturing companies. Management of Organizations: Systematic Research, (67), 69-82.
Stephen Boos has worked in the food service industry for over 30 years. He started as a bus person and subsequently trained as a chef’s apprentice. Steve’s mother believed that a college education was something that everyone should receive. She felt that a college degree was a good investment in Steve’s future. In 1976 at his mother’s insistence, Boos moved to Northeastern Ohio to attend Kent State University where he earned a bachelor’s degree in business administration. After graduation, Steve began working for East Park Restaurant as a line cook. Using his education as a foundation, Steve made a point to learn everything he could about running a restaurant, from cutting meat to the bi-weekly food and beverage orders. His versatility, keen business sense, and ability to control costs resulted in Steve’s promotion to General Manager, as role he has held since 1995.
Leadership at times can be a complex topic to delve into and may appear to be a simple and graspable concept for a certain few. Leadership skills are not simply acquired through position, seniority, pay scale, or the amount of titles an individual holds but is a characteristic acquired or is an innate trait for the fortunate few who possess it. Leadership can be misconstrued with management; a manager “manages” the daily operations of a company’s work while a leader envisions, influences, and empowers the individuals around them.
First when a leader focuses on the strengths of the employees the odds of the employee being engaged will increase dramatically. This compares to chapter one of our text book in that it says an effective leader is one who helps group members attain productivity. The second key is that the most effective leaders surround themselves with the right people and maximize their team. The book suggest when leaders try to be good at everything they will not be great at anything. Although it is often preached to be well-rounded this results in mediocrity. So instead trying to be good at everything, find and know your strengths and hone those skills to be a more effective leader. The authors say there are four domains of leadership with thirty-four themes that break-down under the domains and these explain the actual strengths of the leader. The domains are executing, influencing, relationship building and strategic thinking. In our text book all but influencing are listed as one of the ten roles of leadership. ...
It holds that various situations require different leadership styles to result in effective outcomes. According to this school of thought, it is the assessment of the competence, as well as the commitment of the leader’s subjects that makes the whole practice a success. As a result, a leader should access the two factors before deciding on either directive or supportive form of management.
Yukl, G. (2002). Leadership in organizations. Upper Saddle River, NJ: Prentice Hall. p. 1-19. Retrieved from http://www.blackdiamond.dk/HDO/Organisation_Gary_Yukl_Leadership_in_Organizations.pdf
When it comes to management and leadership within any organization, there are fundamental components to consider, of which, managers of all backgrounds embody. One way to briefly assess these foundations is through Personal Assessment of Management Skills (PAMS), allowing examination of skill competencies from a number of strengths and weaknesses that can be brought to attention. This analysis will briefly discuss the strengths and weaknesses of the PAMS examination results and analyze the skill competencies and how they impact the role as an ethical leader. For the purpose of this examination, strengths will be assumed to be topics where the quality is in abundance. This comes with the assumption that while their importance may
My research provided an opportunity to review and identify different elements of leading from previous studies. As I begin my review, I find myself rediscovering essential qualities of successful leadership. The author provides a very interesting case study that depicts the importance of people skills, (Bennis, 2009). In order to be an effective leader you must be able to relate to others through open communication, (Bennis, 2009). A leader needs to be approachable and personable in their actions. The case study provided an example of a leader that lacked people skills. He had been mentored in an environment that was not conducive to team building, (Bennis, 2009). His leadership approach was to be direct and demanding centered on productivity
The leaderships skills established by Starbucks is through in-depth training and coaching. The managers and leaders are to execute the company’s vision and mission. These skilled employees are to create a positive attitude and represent Starbucks; this is done from the one-on-one communications with the public themselves. They are trained to address every situation as quickly as possible, so the customer remains happy.
Leaders are instrumental to the success or failure of an organization as they have significant influence on the individuals which determines the outcome. A leader’s vision and leadership style relate to the employees and subsequently employees relate to their work. From this connection, the leadership style and behaviours and individual uses may have an influence on important subordinate outcomes, such as performance, satisfaction, and perception of that leader’s effectiveness (Bass, 1997; Bass & Avolio, 1993).
The aim of this assignment is to analyze the relevant concepts, theories and models about leadership and describe one person who could be identified as leader and analyze how effective this person’s leadership is and why it is effective. Defining what is leadership comes first, second will provide an overview about my organization and the importance of leadership. Moving forward will address the different type of leaders and the difference between management and leadership. We will address as well, the theories of effective leadership; and last but not least, identify our leader and conclude a summary of this assignment.
In today’s complex management environment, I believe that the mindset of a manger weigh the same as their views and attitude on the job. Certainly, Jonathan Gosling an established scholar and the director of the Centre for Leadership Studies at the University of Exeter provide an excellent view on the diverse talent requirements in effective management. The main issue identified by the author is the connection between leadership and management. Separation of management and leadership is impractical. However not all good leaders are good managers and vice versa. Gosling, and Mintzberg (2003), argues that management without leadership promotes uninspired behavior, which hinders business activities. On the other hand, leadership devoid of management results in disconnect of actions and ideas. I concur with the author’s argument on the relationship between management and leadership. I believe that good managers should be good leaders too. However, most organizations do not enjoy both the benefits of effective leadership and management. In particular, most organizations lack either of these ...
The following review presents a discussion of five articles related to leadership. This discussion will identify themes shared by the five articles followed by a presentation of the author’s recommendations for applications of the concepts presented in the articles.
Running a restaurant can be one of the most stressful jobs as well as the most fun and rewarding jobs. If the manager is a good leader with excellent leadership skills and has great followers the restaurant will be rewarded. If not the restaurant will plummet in sales and no one will be pleased. While developing a business. staff is important to running a successful restaurant, it is also essential that management focus on its public relations as well as its sales and marketing strategies.
This paper describes about my leadership strengths and areas for growth/future study. It also included how these qualities are used in my daily work routine, self-assessment results and a brief explanation on Individual style in leadership.
Leadership skills: Is capable of thinking strategically. Can anticipate future consequences and trends accurately. Puts the team before the individual’s welfare. Coaches and develops employees. Is confident with his/her decision making and vision. Leads by