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Fascinated with hotels! That’s how I would describe myself. A fascination kindled, in some strange way by the movie “Home Alone 2: Lost in New York” which I had watched as a child. Some of my fondest childhood memories are those about exotic food, pool side fun and entertainment and alluring ambience at various hotels, while vacationing with parents and siblings, during school holidays. It was only natural therefore that I should have opted for a job in the hospitality-industry. Initially I took up a position at the Holiday Inn, and during the course of my service there, an incident happened, that not only brought me a prestigious award, but which is also illustrative of my professionalism and dedication. One winter afternoon, a guest with a disability who …show more content…
On successful completion of my assignment in, six months to one year time period, I shall become eligible for seeking interview for a management position any one of Marriot Hotel chain. I hope that I have been able to convey in some degree, my sense of pride and job-satisfaction that I find in my line of work. Moreover I want to realize the latent promise of career-advancement therein. This should go to explain as to why I am so keen to join the George Town Master’s program in Hospitality Management. Being, a part of the Hospitality industry already, and with a lively urge to move ahead, I view the program as a powerful tool for the realization of my ambitions in my chosen field of work. The burgeoning possibilities and the fecundity of potentiality is truly staggering in The Hospitality Management industry and I feel that this program offers me a unique chance of giving context and perspective to a proliferation of fruitful notions now available; and of utilizing them constructively both for my personal benefit and for that of the organization I would work
Stephen Boos has worked in the food service industry for over 30 years. He started as a bus person and subsequently trained as a chef’s apprentice. Steve’s mother believed that a college education was something that everyone should receive. She felt that a college degree was a good investment in Steve’s future. In 1976 at his mother’s insistence, Boos moved to Northeastern Ohio to attend Kent State University where he earned a bachelor’s degree in business administration. After graduation, Steve began working for East Park Restaurant as a line cook. Using his education as a foundation, Steve made a point to learn everything he could about running a restaurant, from cutting meat to the bi-weekly food and beverage orders. His versatility, keen business sense, and ability to control costs resulted in Steve’s promotion to General Manager, as role he has held since 1995.
My group previously visited the Sheraton Hotel for our first interview with the front desk manager and it went very well. We decided to keep with the same hotel for our next interview, but due to a last-minute cancellation from the housekeeping manager we were not able to complete the interview. Due to this situation, I will be talking about a whole different hotel - G6 Hospitality. The name G6 Hospitality refers to the hotel brands – Motel 6 and Studio 6. I chose to G6 Hospitality because it is a well-known company that I wanted to know about more in-depth. From all my research, I have gained a lot of insight on what G6 Hospitality is all about.
To be the preeminent global hospitality company – the first choice of guests, team members, and owners alike
My experience serving for Georgia Athletic Hospitality has been beneficial in my search for a career in the field of Sports Management. Through this practicum I have learned more about what it is that I want to do, and I have also learned what paths I no longer want to pursue. I am thankful for the experiences I have had. The practicum has also helped me learn how to better handle a high paced environment. I was able to network with valuable contacts and form relationships that will help me in my future. Georgia Athletic Hospitality is unique and structured organization. I will go into further detail using a SWOT analysis to show the overall position of the company. I will also analyze my own position within the company and my experience though this practicum. Lastly I want to reflect on my thoughts of the practicum and what I plan to take away from this experience.
Walker, J. R. (2013). Introduction to Hospitality (6th ed.). Upper Saddle River, NJ: Pearson/ Prentice Hall
The United States is nation dependent on restaurant industry, over the past 60 years the allocation of the family food dollar toward restaurants has grown from 25% in 1955 to 47% in 2012. Bubba Gump, a young restaurant company (founded in 1996), leveraged a brand based on the Forrest Gump movie (1994). Scott Barnett, President and CEO knew his brand would gain immediate recognition. In the highly competitive hospitality industry all restaurants are looking for the competitive advantage, capturing as much of the food dollar expense. In 2001, Mr. Barnett fully understood that most new brands must differentiate themselves from similar concepts by quality food, excellent customer service and consistency across all units. (Case study: Bubba Gump Shrimp Co. 2007) He facilitated a program centered on a “culture of care and concern for people”. It the late 1990’s, Bubba Gump was facing a management retention issue and was positioned for aggressive growth. The combination did not align. We will diagnose and provide an aligning strategy for reducing management and employee turnover, as well, specify career paths for management, empowering Bubba Gump Growth.
Restaurant manager is a responsible position and career which has several opportunities to accomplish. The manager has to manage the whole restaurant staff, has to be flexible in approach and promote motivation and performance among them for better restaurant productivity and profits. Complete dedication is essential to reach highest position in management and for this the person has to settle certain goals and improve the skills, values and qualities with time and market demands (Brawer eta l., 2012).
I don't have a lot of fantastic memories of childhood. There were no spectacular family adventures, no unique family projects that taught some sort of moral lesson, no out-of-the-ordinary holidays. We ate family meals together, but most of the time the children and adults lived in different worlds. The kids went to school, did homework, and played; the adults worked. I was lucky, though. When I wanted a little of both worlds, I could always turn to Grandpa.
My view of the hospitality literature was that of a navigator. The resort’s training and management development literature saw employee turnover as a problem, with potential of a negative impact within the local hospitality industry. I would also define the resorts employee turnover as continual and is something that must be faced, head-on. Managers in this industry can follow the recommendations within the literature. I feel the literature is a navigator rather than director, as it may only offer routine
Wu, Z., Roboson, S., & Hollis, B. (2013). The application of hospitality elements in hospitals/practitioner application. Journal of Healthcare Management, 58(1), 47-62. Retrieved from: http://ezproxy.aut.ac.nz/login?url=http://search.proquest.com/docview/1287979397?accountid=8440
Equally important, Gaylord Palms has stated it prospective new employees the importance and expectations of their employees and the level of customer service they want to attain. They made the employee’s feel very special being chosen to work at the hotel, and assigning dedicated individual to connect with the employee in the beginning and in 90 days. Onboarding is a crucial component to a successful orientation for the employees. I appreciate the hotel having a dedicate individuals to assist in this process. Also, the strategy to communicate its cultural values, the Gaylord Palms internal guarantee was made and communicated to employees, and recognized every employee as an internal customer (United States Air War College 2014). The guarantee states: “STARS first, always”, and shows the commitment of Gaylord entertainment to providing support and resources to the employees, to provide excellent customers service (United States Air War College 2014). They also make the environment fun, and encouraged open communication and development, and uphold values. I appreciate the employee guarantee they created to emulate the same values and power of the guarantee offered to customers. Specific characteristics included deliberate role modeling, teaching, and
My name is Adetoun Oyewole – I am currently studying HND Hospitality Management. The purpose of this assignment is to bring out my personal development skills; which will lead me to professional development. This assignment will also enable me to focus on my personal skills that will lead me to success.
When I was a young child I would love to hear my parents tell me that we were going on a trip. I would be full of excitement, because I knew that we would be going to a place that I had never seen before. My parents, my brother, and I would pack our luggage and venture out in our small gray minivan. Three of my most cherished memories in our minivan are when we went to Disney World, the beach, and the mountains.
My most memorable family vacation took place two years ago. We went to Corsica, a French island situated in the south of France right next to Italy. I remembered waking up early excited to visit this new land. Used to take long flights, I was surprised to arrive to the destination after a one-hour flight. Even though the flight was short for me, it was stressful for my mom, she has never felt secured in a plane, probably due to the fact that she is afraid of height. When finally arrived at the destination, the dry and warm weather was there to welcome us. We all felt relief, and knew that this was the beginning of the summer. Excited, we had a lot of activities planned for the few weeks, me and my father could not wait to dive in the clear
“My learning experience, things I can achieve, the decisions I make, the people I meet and befriend and the mistakes I make tells me who I am now and who I will become.” As a child, this was a belief that my parents taught me and, so I grew up with it and became very devoted to follow it. My parents always said to me “Learn all you can.” They also taught me that the decisions I make will help me to build my own destination, and the way I treat others will say the person I am. Until this day, I continue to believe, apply and follow that belief. Today, Hospitality Management is my number one career choice I have chosen to work for the rest of my life. In many different ways, Hospitality Management reflects my third, fourth and fifth of