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Effective listening in the workplace and relationships
Strategies for effective listening
Strategies for effective listening
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The role play in class allowed me to analysis what I need to work on as a listener and how to make a friend feel comfortable opening up to me. The second role play felt easier to me with my partner, Ashlyn, because we talked in class about different ways to be a good listener. To be a good listener you have to reflect on their feelings, paraphrase, summarize, problem-solve, give advice when appropriate, and ask questions. Being a good listener can completely change the way a conversations goes. When a speaker feels listened to, they feel more comfortable to talk about what is going on and makes them feel cared about. This experience was a positive because it helped me grow as a listener and learn to try to understand what the underlying feeling …show more content…
When I am listening to someone I continually ask questions throughout the conversation. Asking questions is not a bad thing, but sometimes asking to many can make the speaker feel like you are not really hearing what they are saying. A way that I can make the speaker feel listened to is by paraphrasing what they are saying. One place during the role play that I could have paraphrased is when she told me that she does not like seeing dad sick and she tries to avoid the problem. Rather than jumping straight to asking a question when she said that, I should have said, "So you are saying that since dad is sick and you do not like seeing him sick, you try to ignore what is really going on so that it does not make you sad." Paraphrasing would have made Ashlyn feel like she is really being listened to and understood.
Overall, I believe that I did a good job on asking her open-ended questions that she felt comfortable answering and questions that allowed her to open up to me. I reflected on her feelings by showing empathy and maintained eye contact showing her that I was truly listening to what she was saying to me. I also gave suggestions, but was not pushy and made she that she knew that it was completely up to her if she wanted to take the advice. I still need to work on paraphrasing and getting a little deeper into her feelings, but in general I think I used most of the ways of being a good listener in my role
The intention of this written essay is to demonstrate an understanding of my views on reflection and the issues surrounding reflective practice. It is based on nursing skills that I used during my practice placement, most importantly reflecting on the professional value of privacy and dignity.
For instance, working with others helped me to become a better musician. I knew it would be hard to learn of the new music that we were receiving; therefore, I had to work together with others in order to get better at each piece. I’ve gotten a lot better at reading music because I worked with others to learn new notes. I’ve learned that sometimes there are things that I'm not going to be able to do by myself and the only way way to accomplish them is to work with others. Furthermore, working with others has often helped me with some of my class work. Sometimes I don't fully grasp some of the things that we do in class and I reach out to other classmates in order to get a better understanding of it. Sometimes we have group assignments in class and in that case its really important to work together and communicate in order to finish the assignment. Although, sometimes I find it difficult to work with others because I am not the most sociable person. I know I'm not the only person with this issue because a lot of my friends are fairly quit people. Without a doubt, all teens can learn from the authors valuable lesson of working with
My sixteen week class in English 111. I was really nervous about this class. Because English has never been my strong point. This class has hard, but fun all at the same time. I learn a lot from this class. Meanwhile,the first day of class you handed a paper with a question on it. “The first thing I want to say to you who are students is that you must not think of being here to receive an education; instead, you will do much better to think of being here to claim one.” Even though putting my all in what I have learned, claiming my education with hard work because using the skills of the meal plan, as we write to different audiences and learning to be a Critically thinker as I start becoming a critically-Literate Citizenship.
4) Assert your own interests and needs in terms of the other person's perspective and story. The other person now listens to you because you first listened to them.
She felt that I maintained eye contact and reiterated her responses in a way to made her feel heard. The open-ended questions that I had integrated into the interview allowed her to realize the inconsistencies between her current behavior and her future goals. I big point from her was that I allowed her to do majority of the talking which she believed put her in control and that I wasn’t forcing her into a particular direction of change. She could tell that I wasn’t completely confident in the way that I asked my questions, using a lot of “um’s” and “so’s “. We also discussed how she felt about the amount of pauses I took in order to respond and how this made for a awkward silence, taking away the comfort of the setting. It was also brought up that I could have used more empathy when responding to her as it would of let her knew that I am taking into account the difficulty of the change for
In conclusion, the role-play interview helped me have a better view of my interview skills, including skills that I am able to apply appropriately and those that I have to keep practising. Through this session, I came to know that I am good at using questions to know more about my clients. However, I need to improve my listening skill in order to understand my clients’ points of view. This may also help me to respect their values after learning more about the situations. Therefore, I will be less led by my biases after understanding my clients’ perspectives. Hence, I believe that self-reflections help counsellors to be aware of their strengths and improve their counselling skills in order to help others.
In order to determine whether or not my listening style changes in various situations, I decided to perform an assessment of my conversations over the past ten days. The first evaluation I conducted occurred after volunteering at my child’s school, and yielded some rather interesting results. I reflected upon my conversations with the teachers, and settled on my listening style being more content-oriented; while my interaction with the children was almost completely people-oriented. I had predicted that my listening style would be more balanced between all of the age groups involved; however, I could not relay many of the details discussed with the children after my volunteering time ended. I am happy to say that I did retain most of the content of my conversations with the teachers, but had no recollection of an emotional impression with t...
The term reflection means the examination of personal thoughts and actions. For nurses this means focusing on how they interact with their colleagues and with the environment to obtain a clearer picture of their own behaviour. This means it is a process in which a nurse can better understand themselves in order to be able to build on existing strengths and take appropriate future action (Somerville, 2004). Reflection is a way to bring your own intuition along with empirical knowledge together. Reflective practice in nursing is guided by models of reflection. Reflective practice model serves as a framework within which nursing or other management professions can work. Reflective practice model is also a structural framework or learning model that serves the purposes of a profession and is particularly applicable to health related professions. Reflective practice enables practitioners to learn to value themselves as significant people with values and feelings that are important factors in giving care. Whilst reflective practice allows the nurse to recognise the value of their experiences, they may also need support to work through a difficult situation. This is where reflection aids nurses in dealing with these challenging experiences (Johns, 1995). Reflection on experience offers nurses the opportunity to reflect on caring in practice in ways that its nature can be understood, where the skills necessary for effective caring can be developed and most significantly, where the values of caring for people can be highlighted, both to the individual nurse and the world in general (Johns 1996)
A very important experience a child can have throughout the course of preschool and even elementary school is the chance to use dramatic play. A child in this setting has the wonderful opportunity to create a world of their own that they have power over. A child can participate in this alone or participate with a group of children. This gives the child an opportunity to play with different types of communication, whether they are role-playing as Mommy or Daddy or the family pet. The knowledge they have at that point of the world they live in will show during this play; if the teacher walks by while the children are playing, it is possible that she will hear a conversation that happened in the house when they overheard their parents talking. Overall, this type of play teaches children how to make friends, how to communicate with those friends, and how to maintain those friendships.
When a person approaches you with conversation, they should always feel comfort knowing they are being listened to. I believe in this generation, even with myself, I sometimes have trouble giving my full attention in certain situations. These days people are so eager to let someone finish speaking so they can say what they want to say, rather than take in what they are being told and respond to it directly. This is something that I believe everyone, including myself should work on. Also, you should acknowledge what someone is telling you and clarify when you are confused in order to avoid making mindless errors which can lead to assumptions, or if you work in a medical work place even cause misdiagnoses or assessments. An example that many people may notice in their daily conversations of non-therapeutic communication is when one person is always changing topics during the conversation to something they’d rather talk about, or even judging others on their opinions especially before they can explain why they see something a certain way. This is a problem with communicating because it is more focused on one person rather than equal communication between two or more
Before diving into my research, I reflected on the knowledge I already knew regarding play and play based learning. From experience, I know that play is an enjoyable activity for children, and even some adults. I know that there are different ways one can play. For example, playing with others is known as cooperative play and playing alone is considered solitary play. There are different types of play. For example, there is dress up or pretend games, which is considered dramatic, play and there is playing with building blocks which is constructive play. After my reflection I realized that I was more knowledgeable on the action of playing rather then the benefits of it.
I also think that I did a pretty good job at remaining silent, especially during pauses in the conversation. One nonverbal behavior that I used a lot to show empathy and active listening was nodding with the occasional “uh huh.” I also tried to maintain good eye contact throughout the session in order to let her know that she had my undivided attention, and I was focused on what she was saying. At one point in our conversation, I told her that how she was feeling was understandable. I did this because I wanted her to know that the feelings and emotions she was experiencing were valid and
It is very important to understand that in everyday communication we are either the speaker or listener and it’s important that we do those jobs as best we can in order to have a healthy communication relationship. This activity was very useful because I got to reflect on my past successes and failures in my communicating strategies and in doing so I can improve and adapt to become a better communicator and listener. I believe that this assignment is very useful because it is real life experiences that may occur again and I can better assess the situation and use the appropriate communicating strategy necessary. This reflection will help me in my personal development by giving me situational experience that I will be able to correctly approach in and out of the
As I sit here and reflect on how my education and work life experiences have prepared me for my future in the workplace; I truly become overwhelmed by the amount of things that I have learned and experienced. Like many others these experiences has influenced, motivated, and driven me to make the choices I have made. The good, the bad and the ugliest of them all have helped me to become the person that I am today.
Use communication skills effectively, use active listening by listening to the other person and paying close attention to what they are saying, asking questions and rephrasing what the person says to ensure understanding.