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Case study analysis
Case study analysis
Business management case study
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In the business case, the project team assured that the current business environment, shortfalls in the service and finally the desired end state from business perspective are accurate. This helped us to define the performance indicators for the new project that served us in the functional verification of the project during the implementation phase. These details were captured into the Project Management Plan (PMP) to execute, monitor and control the project.
To deliver the project successfully on budget and on time, my team used Product Lifecycle Management (PLM) tool to control project data and process, defining and tracking program deliverables and resource management against the budget. The PLM tool also increased my visibility and control
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This involved motivating, inspiring and coaching people to take responsibility and accountability for the areas they are charged with in meeting stakeholder’s requirements. This helped in carrying out the project management plan. My communication skill enabled me to getting connected with both internal and external team members to discuss upon project vision, assign daily tasks, and negotiate project scope and contracts. At an organisational it was very effective in decision making process. Taking into account of my diversified audience with different background and skills, the right communication channel was established to reach them through reports, briefs, face to face meeting, presentation, emails …show more content…
To solve the problem, I followed a structured problem solving process developed by the team to analyse the impact of the change on the project and to minimise disruption on the deliverables. From the available facts, information or data I first developed a thorough understanding of the actual problem to define the root cause of the problem. For example, in the case of change in the stakeholder requirements, I look at the gap between where you are now and where you want to be to address the problem cause impacting the PMP due to the change. With a clear purpose the project team assembled for a problem solving meeting to solve the problem with a right solution by systematically analysing the cause-effect relation. Team activities involved brainstorming and mind mapping techniques that explored all options and alternatives. The best options were chosen after a trade-off analysis of the potential options in addressing the chosen critical criteria for the best practical problem resolution. The decision making process does take into account of the impact on scope, schedule and cost. An action plan is put forward to implement the solution. Verification is done to assure the gap in the stakeholder requirement is addressed and does not create any new additional problems or issues. The PMP was
As the world is constantly changing in terms of program needs and the requirements to achieve them, there is a demand for innovative and tactical ways to increase success in achieving project objectives. The ever-changing technological climate, market dynamics, relatively short-lived solutions and the arduous integration of business and I.T., have proved stumbling blocks in managing complex programs and ultimately attaining desired results on time and on budget.
The purpose of this Project Management Plan (PMP) is to define the approach to be taken by the AMP Canada case study implementing SAP in 1 year time with the vendor – SAP business partner. The issues identified were: The team implementing the new system were required to meet both functional and systematic requirements thus affecting the implementation of the new system. - The staff were not well trained in the new system. - The user requirements were not taken into consideration thus affecting the purchasing orders, poor management of inventory, the manufacturing and finance department were not integrated.
A project is a temporary endeavour undertaken to create a unique product or service. They are goal oriented, have a definite start and finish time, must be done within cost, schedule and quality parameters. Projects involve the coordinated undertaking of interrelated activities (Project Management: Achieving Competitive Advantage). According to Tom Peters, “Projects, rather than repetitive tasks, are now the basis for most value-added in business”. Based on this, it is clear that projects are of utmost importance to businesses in both the service and the manufacturing industries.
Project Management Institute (PMI) (2013). Project Management Professional (PMP) Handbook. [ONLINE] Available at: http://www.pmi.org/certification/~/media/pdf/certifications/pdc_pmphandbook.ashx. [Last Accessed 20 April 2014].
Project management is a discipline based on careful planning, organization, motivation and control of resources to achieve specific goals and meet specific success criteria. Since every project is unique in nature, a project manager must learn to adapt and identify key areas to drive success. Thus, as a learning initiative, we were given a project to manage through a simulation program named Sim4Project. The emphasis of this simulation was on learning-by-doing, just like in a real-life project. Sim4Project provided a good mix of theoretical knowledge as well as hands-on experience. Professor Leonie gave feedbacks at the end of each period to ensure we were incorporating the project management principles learned in the classroom.
Project management is said to be completed within time when it completed within the “triple constraints”: cost, time and quality. And in a lot of causes, one them is sacrificed so as to meet the other two. Project managers prioritize which ones are the most important.
Communication is the process of transmitting information and meaning. It is important for managers to develop their communication skills, because it is one major skills needed by managers. The management roles, which are interpersonal, informational, and decisional and the management functions, which are planning, organizing, leading, and controlling all require communication.
Furthermore, excellent communication skills are essential for effective performance management [U.S. office of personnel management 2016]. The need for continuous dialogue is essential. Managers should create an atmosphere which is conducive for interaction and work. So that colleagues can be able to share information on the organization’s mission, values and objectives. This leads to efficient and effective performance which contributes in meeting the goals of the organisation
Communication is a crucial part of project management. Project managers should be able to communicate clearly, simply, effectively and frequently. As good communication skills are vital in comprehending what is expected by clients and help to convey that goal to the project team. Also it helps to receive essential information from the project team and take the corrective steps when in process.
Project managers have to improve their skills every day to deal with the organizational change and especially the world’s Megatrends. However, it can be a challenge for a project manager to comprehend what skills they should be improved, what sections of project management knowledge that should be tried to perceive, and how to measure and enhance their performance.
The knowledge managers need to possess is technologically inclined and globalized. Effective management can enhance a company’s performance by contributing to employee and customer satisfaction, productivity, and development (Noe, Hollenbeck, Gerhart, & Wright, 2010). The first skill for managers to understand and practice is communication, because it is the foundation for all actions in the workplace and it allows the supervisor or manager an opportunity to build relationships with the overall workgroup without alienating anyone in the work environment (Roper, 2005). As a manager, it is very important to be able to communicate effectively. As Robert Kent, former dean of Harvard Business School, has said, “In business, communication is everything” (Blalock, 2005).
When planning a new project, how the project will be managed is one of the most important factors. The importance of a managers will determine the success of the project. The success of the project will be determined by how well it is managed. Project management is referred to as the discipline that entails the processes of carefully planning, organizing, controlling, and motivating the organization resources so as to foster and facilitate the achievement of specific established and desired goals and meet the specific criteria of success required in the organization (Larson, 2014). Over the course of this paper I will be discussing and analyzing the importance of project management.
It is not easy to understand significance of some things and their impact until you actually undergo them. Ability to effectively communicate and work is one such thing. Before I started business communication class, I was very pessimistic about my communication abilities and my competence in rapidly evolving field of business communication. I was unconfident and nervous on my first day of class. I quickly realized that business communication is course that you will never learn until you energetically engage in various situations of listening and speaking. However, with all wonderful experiences of participation in the class, I personally felt that I gained a real experience without even working in an organization. Interactive nature of the class combined with wonderful teaching of Diana has really helped me to gain immortal knowledge. Through this course, I have refined my communication skills and strengthened my confidence to deliver professional standards and competencies emphasized by potential employers. I would like to share how each module of the course helped me to hone my interpersonal skills:
Clearly, communication plays a significant role in every aspect of our life. Communication is the simply act of conveying information from one person to another by using voice (verbally), gesture or body language (nonverbally), books or magazines (written), pictures (visually). The better communication skills that one has is the better the information could be transferred and received. The ability to convey information successfully and clearly is a fundamental life skill and should not be underestimated. Additional, effectively communication is the key to solve problems in any situation. With good communication skills, you can absolutely improve your professional life as well as strengthen your social and family relation ship. Indeed, communication allows us to relate and understand each other. “It also provides us with a significant frame of reference and relational context that sustain our identities.” (Imberti, 2007)
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.