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Why is effective communication important
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Why is effective communication important
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Communication Management Choosing a topic for this paper was very difficult. Many topics seemed very interesting, but after reviewing many topics the choice was clear. I also took into consideration the fact that we would be presenting these topics to the class. So, I choose the communication process. It is very important in management. Having been a manager for three years, I felt I would be able to explain this topic well to the class. Communication is the process of transmitting information and meaning. It is important for managers to develop their communication skills, because it is one major skills needed by managers. The management roles, which are interpersonal, informational, and decisional and the management functions, which are planning, organizing, leading, and controlling all require communication. There are many types of communication. The first one I would like to communicate is vertical communication. The definition of vertical communication is the flow of information both downward and upward through the organizational chain of command. Some also refer to it as formal communication. Downward communication kind of speaks for itself; top-level management produces decisions that are communicated down to tell employees how to perform their job. When working at Borders Books as an assistant manager I experienced a lot of downward communication. The president, vice president, top-level managers, etc. would communicate a decision to my general manager. My general manager would then communicate that decision to the assistant managers, which I am one of. Our job would be to install this communicated decision to all of the employees. If the decision was communicated well, this form of communication worked well, if not it did not. The next kind of communication I would like to cover is upward communication. This is when employees send a message threw the chain of command, to the managers. This type of communication is very good for employees because they feel they are being noticed in the organization. Managers also benefit from this because they learn more about the organization. While working at Borders, I experienced quite a bit of upward communication. Employees liked taking their messages to me, I was seen as one of the managers that listened. I would also try to meet their needs by communicating these messages to my ge... ... middle of paper ... ...ications management process is about presenting corporate policy, and creating a positive relationship with an organization's environment. Promoting the relationships with all the relevant stakeholders acts as an extremely important tool to gain corporate success and competitive advantage. Borders has taught me a lot about communication management. Being a manager, and having the first hand experience that I have makes me a very important source in this paper. We communicate everyday of our lives. You can communicate in the wrong ways at the wrong times. So, you must choose your method of communication carefully. Furthermore, I feel that doing this paper and presentation will give my classmates what they need to communicate properly in their future jobs. It is very important because without it we would be lost. Works Cited Rossiter, John. Advertising Communications and Promotion Management. 2nd Edition: 1997. De Bonis, Nicholas. Ama Handbook for Managing Business to Business Marketing Communications. 1997. Locker, Kitty. Business and Administrative Communication. 1996. Lussier, Robert. Management. Springfield College: Springfield, Massachusetts, 1997.
A healthy flow of upward and downward communication ensures that the communications between managers and employees is complete. For example, in 2010, Kroger surveyed over 200 thousand employees in its “Associate First Tracker survey” and found the feedback both invaluable and “humbling.” Kroger then communicates the findings with their employees who participated which will then generate a new dialog in regard to what the next steps should be (Orgel, 2010). The final channel of communication is the use of horizontal communications between coworkers. This can...
Throughout humankind, communication has been used from sending firer signals to the pony express; communication is a very important part of our world today. Team Leader and member should always know their audience. Managers have all the tools necessaries to get their message across from meeting, email, office bulletin board, using FedEx. No matter how they chose to get the message across effective communication is important.
(2012) suggest that communication is a process that involves a sender, a receiver, a message and a channel. The sender and the receiver of the communication may be the professionals and the channels of communication may be through hand over’s, emails, phones calls, verbal discussion and other relevant communication channel
Every day we are communicating with each other. this be in various different ways, be it by words, actions or even expressions. For a good and effective manager, communication aids to create and sustain organization operations, through a two-way conversation. "forcing one-way communication on to people without their understanding and without understanding them makes for poor management"(Torkildsen, 2011 P.348). There are four different types of communicating with one another, verbal, non verbal, formal and informal. All four forms of communication on a management outlook may be used to communicate information or knowledge of authority, to delegate responsibilities and tasks and to provide important information. However, as Aquino (2000) stated that conflict is the major disadvantage of communication within the work place. Staff members may use communication to argue and disagree with each other and also with management. Thus, causing tension and anxiety which can prevent completion of tasks and disrupt the teams cohesion. Under conflict, staff may feel as...
“Ever since we have been able to communicate there have been failures and misunderstandings. In the context of the workplace, these communication failures cause a variety of problems at both individual and business levels.” (Tuck, 2014.)
Promote communication within an organization vertically and horizontally while balancing various management and operational elements;
Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1).
On a daily basis, leaders are expected to communication on both a business and professional level. As stated by Solaja, Idowu, and James (2016) “today’s leaders must acquire effective communication skills for public speaking, listening and critical thinking in order to promotes organizational performance and cordial relationship between the organization and the external public” (p. 100). At the same time, internal communication with upper management, peers, and subordinates require the same level of information exchange.
Gabe went on to point out that marijuana that is used medically would have to be higher in CBD than THC so that benefits such as shrinking tumors, lowering anxiety, and so on, can be obtained. I also found it interesting that use of marijuana for just 5 or more days in a month could affect cognitive ability in terms of academics, as Gabe pointed out in one of the studies she spoke of. Another study, which was longitudinal and followed boys from middle school until age 35 found that continual marijuana use resulted in a decrease in IQ as well as no gain of those extra IQ points that others gain as they get older. In terms of the marijuana itself, I had no idea that the potency has increased dramatically since the 1960s, which was 1-2%, to an average of 15% today; that, coupled with the fact that the potency has a significant effect on the brain, is especially troubling. As a college student who knows individuals who smoke marijuana, I now have a heightened awareness of the dangers of marijuana, which are much more expansive than I would have ever originally
In this case, the downward communication is a communication that flows from one of level a group or organization to a lower level is downward communication. When we think of managers communicating with employees, the downward pattern is the one we are usually thinking of. The most common forms of downward communication are job description, memos and e-mails from the CEO, policy statements, hiring and operating procedures, manuals and company publication. It is used by group leaders and managers to assign goals, provide job instructions, inform employees of policies and procedures, point out problem that need attention and offer feedback about performance. In many organizations, downward communication is often incomplete, inadequate, and inaccurate, as evidenced in the often-heard statement among organization members that “we ...
People communicate for three purposes which are: to inform, persuade and entertain. Most managers use 60-80% of their time communicating in many ways which include: be present in meetings, listen and contribute in decision making and problem solve; compose various types of memos to inform and influence others about your viewpoints along with the services and products offered by one’s organization; presents information and influencing messages to large and small groups either face to face or virtual setting; explains and clarifies tasks and procedures
I am pleased to take the course 1Q-MGT510X-A3-07-Managerial communication through which I have gained extensive knowledge regarding the managerial skills and communication with employees especially at my work place; I have chosen this topic for my curriculum practice paper final paper so that I can better explain how the learnings of this course reflected at my work place.
As we know today there are many ways how to communicate. There is email, verbal, Internet, intranet, etc? However, there is only two ways communications flows. There is upward communication defined as ?communication from an employee to supervisor, supervisor to department head, department head to vice-president, and so on.? (Abbott 2005) The other flow is downward communication, which is described as ?"Information flowing from the top of the organizational management hierarchy and telling people in the organization what is important (mission) and what is valued (policies)." (Andrews 1996) In my company we definitely use upward communication. When anything important is going on it seems to impact the employees more when it?s sent from one of the directors. Taken with greater importance and definitely put into to play if applicable. I feel that there is more control and is more effective using upward communication.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.