Panera Bread Friendliness

551 Words2 Pages
bulb-icon

Recommended: Mcdonalds restaurant customer service

To start, the friendliness of the employees and management must be noted. One fact that every restaurant should remember is that first impressions are important, especially to new customers who are not familiar with the restaurant. As customers walk through the entrance they are greeted with warm colors and the clean appearance of the restaurant itself and then by the cashier with a “Hello! How are you today?” Good customer service is a key factor to a great restaurant. It makes customers want to come back to the restaurant in the future and also reduces conflict between the employees and customers. Bad customer service experiences tend to reach more ears than good customer service experiences. The Cleanliness of the restaurant should also be noted. When I first walked into the restaurant I noticed clean floors, clean tables, as well as organized counters and drink stands. After walking in I ventured my way to the restroom where I noticed that they were also clean and stocked with the right essentials. Overall the cleanliness of the restaurant provided it with a positive atmosphere for everyone to enjoy while they enjoyed there dinner. …show more content…

Providing a wide variety of food choices allows more customers to be able to find something they would like and enjoy eating. The gluten free and vegetarian food choices provide customers who have food allergies the opportunity to go to the restaurant and try their food. Providing a kids menu is also a good way to attract customers to the restaurant. By having a kids menu the restaurant will attract families to visit for a good family lunch or

Show More
Related

  • Longhorn Steakhouse Evaluation Essay

    604 Words  | 2 Pages

    One quality that is involved in a restaurant is the atmosphere and the positive energy it gives off. Considering the Western theme, they have the restaurant well decorated from the entrance, to the place where you sit. The walls are painted with tumbleweeds on them, with great lighting that allows you to see, and not go blind. The plates and silverware are very nice, as is the food that goes into them.

    Read More

  • Descriptive Essay Texas Road House

    496 Words  | 1 Pages

    It was a very positive beginning to our dinner. Our server seemed to have a sixth sense of when his section was sat and came to us to get a drink order within two minutes of the hostess leaving. He also seemed to really enjoy his job. Since it was her first time at Texas Roadhouse, my friend had a lot of questions about the menu and our server was very patient and answered every one to the best of his ability. We were also approached at our table by a manager who was sincere in her welcome to the restaurant and made us really feel at home while we were there. All in all, there was nothing to complain about when it came to customer service; it was

    Read More

  • Critique Analysis: An Analysis Of Jason's Deli

    1091 Words  | 3 Pages

    What is typically imagined when entering any establishment is that the experience should be seamless. That is, from the moment you enter until the moment you leave you don’t have a single feeling that anything at all has gone wrong; your goods or service was delivered in an efficient and effective manner. A fast food restaurant, coffee shop, or grocery would need to implement procedures that leave an impression on their customers, as interaction with them is brief. I went to Jason’s deli at around 5:00 p.m. on a Thursday however they were not busy. I have never been to this establishment before so I was not familiar with the procedures in place to process the customers.

    Read More

  • Experiencing Panera Bread

    854 Words  | 2 Pages

    Panera Bread’s atmosphere is enjoyable. The employees and the managers keep the restaurant clean at all times. When I walked into the restaurant for the first time there were visible employees wiping off the table and sweeping. Panera Bread has almost no trash visible around the entire restaurant. Looking around, there were no trash cans in sight; they were hidden by doors and cabinets. Panera Bread receives ample amount of customers a day keeping the restaurant clean is important, but the workers keep everything running smoothly as well. While waiting in a moderately long line, the employees immediately noticed the incoming rush and started working as a team to get the customers and myself in and out. Along with the workers helping to make the line move faster, the customers in line around me are keeping conversation. We are entertaining each other making the wait time appear shorter. With the great customers and keeping the restaurant clean, Panera Bread workers and managers keep the restaurant well managed. The noise level is separated by the location of dining. In front of me a group a friends decided to have lunch at a table laughing and enjoying themselves and a woman behind me chose to eat alone while reading a book, sitting in a quiet corner. More importantly the manager was always walking around making sure tables were clean, and trash was not i...

    Read More

  • Yamashiro Restaurant Review

    1658 Words  | 4 Pages

    Dave Thomas an American restaurateur and a philanthropist once said, “It all comes back to the basic. Serve customers the best-tasting food at a good value in a clean, comfortable restaurant, and they'll keep coming back.” (thomas). Everyone can agree on Dave Thomas, but I have a couple more criteria to add to his idea of a great successful restaurant. If I go out to eat I might as well pick a place that, though may be expensive, has scrumptious food because why bother going to spend money on food you can make yourself? A great restaurant has to meet three of my criteria’s: the Décor and atmosphere, impeccable service and cleanliness, and most importantly the food.

    Read More

  • Panera Bread Essay

    1058 Words  | 3 Pages

    Panera Bread is a “fast-casual” restaurant that provides a variety of sandwiches, soups, smoothies, and baked goods. They are in between the typical fast food restaurants and the sit down dinning. They offer high quality, healthier products at a fast pace. They are focused on the broad differentiation strategy. They differentiate themselves from their competition in many ways. You can chose to take it to go or sit down and dine in an alluring atmosphere. Some Panera Breads have fireplaces, cozy seating, higher quality furniture and gathering rooms to make you come in and relax or come in and do some work. With an advantage to their competition, Panera has the relaxed atmosphere, quick service, healthier options, at a reasonable price that puts them above others.

    Read More

  • Panera Bread Essay

    516 Words  | 2 Pages

    Summary: Oven manufacturer of France created a company known as the “Au Bon Pain,” the company was filled with commendable ideas and turned a marginal profit. Until a venture capitalist by the name of Louis Kain came along, in his travels Kain came across the opportunity to purchase the “Au Bon Pain,” and did because he thought it would be a worthy investment. Kain, then proceeded to open numerous locations across France, he had great items for consumption, but something was missing. After opening more than ten sites and had no good fortune Kain came across a gentleman by the name Ronald Shaich, who also owned a small company known as “The Cookie Jar Bakery.”

    Read More

  • Panera Bread Essay

    1538 Words  | 4 Pages

    Synopsis: Panera was created by Ronald Shaich, CEO and Chairman of Panera Bread Company. Shaich, combined the ingredients and cultivated the leavening agent that catalyzed the company’s phenomenal growth. Panera’s total system wide revenues rose from USD$350.8 million in 2000 to total USD$1,353.5 million in 2009, consisting of USD$1,153.3 million from company-owned bakery-café sales, USD$78.4 million from franchise royalties and fees, and USD$121.9 million from fresh dough sales t franchises (Panera Bread Company Inc., 2009 Form 10-K, p.25 and 2006 Form 10-K, p.20) Panera Bakery grew throughout 2000s, through franchise agreements, acquisitions, and new company-owned bakery-cafes. Panera had become a national bakery-café locations in 40 states

    Read More

  • Restaurant Lot8 Research Paper

    426 Words  | 1 Pages

    The athmosphere at this restaurant is very welcoming. The music was at a good volume, the tempature of the restaurant was perfect. I wasnt hot or cold. The tables were a bit crouded and there wasnt much walking room between the tables. The restaurant in general was really clean. The washrooms were also clean. They didnt smell bad. However, the parking was a bit cramped. It took us long to fund a parking spot. We parked far from the restaurant. Some poeple were smoking were they werent supposed to so it smelled bad at the entrance. It would have been nice if the stafe would have told them to go smoke somewhere else.

    Read More

  • Baked Potato Restaurant Market Analysis

    1710 Words  | 4 Pages

    To ensure that each guest receives prompt, professional, friendly and courteous service. To maintain a clean, comfortable and well maintained premises for our guests and staff. To provide at a fair price - nutritional, well-prepared meals - using only quality ingredients. To ensure that all guests and staff are treated with the respect and dignity they deserve. To thank each guest for the opportunity to serve them. By maintaining these objectives we shall be assured of a fair profit that will allow us to contribute to the community we serve.

    Read More

  • Customer Service at McDonalds

    1073 Words  | 3 Pages

    However, not only the high quality standards of food affects the business, the staff who are presently providing the service are entitled to establishes him or her self with their tone (the sound of the voice), manner (the level of maturity), language and body language well enough to satisfy the customer and to make them appreciated of feeling more welcomed and values them as a proper customer. E.g. if a customer was about to speak the staff operating the till would say ‘hello, may I take your order please,' and when their products are given ‘Thank you and please come again.'

    Read More

  • Strategies to Make a Fast Food Restaurant Profitable

    1112 Words  | 3 Pages

    Restaurants provide homogeneous products, though service delivery may differ from one place to another depending on the caliber of regular customers registered over a period of time as well as the target market. This means in most cases, service delivery will remain the main factor behind success of any enterprise in the hospitality industry.

    Read More

  • Customer Service Analysis

    1962 Words  | 4 Pages

    ...stomer service is essential in any organization. Its importance has positive implications on the business. Having an excellent customer service will motivate the organization’s employees. This will result in a win-win situation because a happy employee is a productive employee. When a motivated employee helps customers he/she will ensure that the customers are satisfied in a way that exceeds their expectations. These customers will then go out in to the public and share their experience with friends who will eventually patronize the business. In the long run the business gains more customers and increases its profits. Therefore, every organization should attempt to implement and preserve an excellent customer service strategy. This will give the organization a competitive edge above other organizations and establish a reputable image every business entity long for.

    Read More

  • What Are The Characteristics Of A Waiter?

    1132 Words  | 3 Pages

    He or she must be flexible to do the works assigned to him/her. A waiter should be approachable enough and has a good communication skill in order to build good customer relationship. As a waiter you have to be friendly enough to deal with the customers complaints.

    Read More

  • Reacting to Poor Customer Service

    696 Words  | 2 Pages

    When entering a restaurant, I usually expect to leave full, satisfied, and wanting to come back again. I believe that many people expect the same thing. The way people react to service can be very different from person to person. Depending on the way the customers are feeling, or the way that the server is feeling can be a big factor for the way service comes across. Service is an important part of everyone’s lives because majority of the jobs that people preform are service related. Poor service is an unfortunate part of life that everyone comes across. The way that I react to the poor service I receive is important and can change in the blink of an eye. Whether I react in an outspoken way, by getting loud and voicing my opinion. Or if I react in a quiet or apologetic way, it can affect my server, and the people around me, and myself.

    Read More

More about Panera Bread Friendliness

Open Document