ORGANISATIONAL BEHAVIOUR

627 Words2 Pages

Introduction Job dissatisfaction is negative feeling or response by employees on their jobs, and it includes feelings of frustration, anger, resentment, and depression among others. Job dissatisfaction is a problem since it lowers productivity of employees, increases employee turnover rates, and impacts negatively on the overall performance of an organisation. It is crucial for employers to discuss promptly cases of job dissatisfaction to make their organisations productive and profitable. Job dissatisfaction has several causes which include underpayment, career stagnation, poor management, and loss of interest in a job. By addressing these causes of job dissatisfaction, employers will increase productivity of their employees. Question 1 The EVLN model has four steps which are the exit, voice, loyalty, neglect. Exit refers to employees transferring to other jobs or work units, resigning, or leaving a situation unattended. Voice is attempt by employees to change a situation instead of escaping from it (Vangel 2011). Loyalty is the situation where dissatisfied employees patiently wait for a workplace problem is solved. Neglect is the situation where employees deliberately lower their productivity by reducing their efforts, increasing lateness and absenteeism, and paying little attention to quality. Wendy is likely to use the Neglect option. From her reaction to Tanya’s promotion, Wendy is clearly jealous of Tanya’s success, and will try to contribute negatively under Tanya. When she heard that Tanya had been promoted, she opts to take a month-long leave instead of staying and helping Tanya in her new duties. Wendy had been groomed by the previous nurse manager, and she has more ideas on the position. However, she does not want to... ... middle of paper ... ... and performing well. Tanya may ask the clinic’s management to increase Wendy’s salary to acknowledge her long-time contribution to the success of the clinic. This will encourage Wendy to focus on her work, and it will eventually motivate the other employees. Conclusion Job dissatisfaction lowers productivity of employees, and has negative effects on organisations. Therefore, job dissatisfaction should be promptly addressed to ensure workplace cohesion. Various approaches such as EVLN Model, four-drive, and Equity Theory are useful in understanding and addressing job dissatisfaction. Works Cited Vangel, K. (2011), Employee responses to job dissatisfaction. Available at: http://www.uri.edu/research/lrc/research/papers/Vangel-Commitment.pdf (Accessed 6 April 2014). White, D. (2006), Coaching Leaders Guiding People Who Guide Others. Hoboken: John Wiley & Sons.

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