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Comparative international management case study
Cross culture issues in management
Factors influencing international management
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In past experience, through travels outside of the country for business relations it was discovered very early on that most cultures will respect fairness and tolerance, but each to a different degree. American women in managerial positions have had to struggle to find ways to be effective in cultures where their authority and credibility are not traditionally the norm. Perhaps it was the value of fairness that clashed with tolerance or respect for diversity on this particular business trip to Japan over 10 years ago. However, even if there was an underlying agreement on such values, in this particular scenario these values were prioritized differently among the two different cultures and might have been expressed different for that reason.
The writer is a 21-year old single woman who had just shortly completed a Bachelors Degree in Business Marketing when she was approved to participate in an internship program for a year in Japan. The organization had recently opened a new pilot program for new graduate interns interested in assisting with marketing campaigns outside of the U.S. The CEO of the company felt there were real growth opportunities for the organization in that particular region so the program was launched fairly quickly. Before leaving to Japan she and various other coworkers made their mark in the organization proving that they could handle the job.
In addition, shortly thereafter, she and a small group of American business professionals left to Japan. The conflict between values became evident very early on when it was discovered that women in Japan were treated by locals as second-class citizens. The country values there were very different, and the women began almost immediately feeling alienated. The options ...
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...he decides to resolve the issue by facilitating her concerns upwards to a higher level. Later on that year adjustments were made to the pilot program stipulating that foreign business women would be dependent upon based on the degree to which a culture has been involved in the process of globalization, firstly as business people, secondly as representatives of their culture, and thirdly as women. This was very different from the previous patterns at the beginning of the program, where business women were seen firstly as representatives of their gender, secondly as representatives of their culture, and last if at all as business people. This ratification or change was of course not immediate since many countries were still new to globalization and multicultural business relations, but it gradually became a set of behaviors that at least acknowledged change over time.
The most prevalent way that society impacted Jeanne was by discriminating against her and her entire race. Her view of racial divides was swiftly distorted and manipulated in the brief time before the move to Manzanar. Before the war, hostility towards Japanese Americans was rare: after the attack on Pearl Harbor, public “attitudes towards the Japanese in California were shifting rapidly . . . Tolerance had turned to distrust and irrational fear” (604). One of the first instances in which an American was ill-disposed towards Jeanne was in school. Jeanne was having trouble with the assignments, but the teacher was remote and aloof. In spite of Jeanne...
Born in 1894, Hee Kyung Lee grew up in Taegu, Korea. Although the details of her early life are not given, the reader can assume that she came from a decent middle class family because her parents had servants (Pai 2, 10). In the early 1900’s, Japan exercised immense control over Korea, which by 1910 was completely annexed. Her twenty-year-old sister and eighteen-year-old Lee were introduced to the picture bride system, an opportunity to escape the Japanese oppression (Pai 4). Unlike her older sister, Lee made the decision to immigrate to Hawaii in 1912 as a pictu...
The once male dominated, corporate, "white collar" America has seen a phenomenal influx of women within the last thirty years. Although a female lawyer, physician, or CEO is no longer considered a rarity in our times, women still face quite a deal of oppression in comparison to their male counterparts. In retrospect, some professions have always been controlled by women, and men have not made a noticeable advance in these fields. In 1970, finding a female lawyer to represent you would be a difficult task, since less than five percent of the profession were women. Today, that number has risen to almost thirty percent. The percentage of female doctors has almost tripled in the course of thirty years. African Americans have not made such a conspicuous progression within the last fifty years, while women have made a tremendous impact on the corporate world. One may wonder, how did women make these extraordinary advances? For the most part, it is due to the education they receive. At the present time young girls are encouraged to enroll in classes dealing with math and science, rather than home economics and typing. As pointed out by Nanette Asimov, in her essay "Fewer Teen Girls Enrolling in Technology Classes", school officials are advocating the necessity of advanced placement, and honor classes for teenage girls, in both the arts and sciences. This support and reassurance than carries over onto college, and finds a permanent fixture in a woman’s life. While women are continuing their success in once exclusively male oriented professions, they are still lacking the respect and equality from their peers, coworkers, and society. The average male lawyer, and doctor make twenty-five percent more money than their female equivalent. Women have always lived with the reputation of being intellectually inferior to, and physically submissive to men. This medieval, ignorant notion is far fetched from the truth. In 1999, high school men and women posted similar SAT scores, being separated by a only a few points. In addition to posting similar scores on the SAT, the average males score was a mere two-tenths of a point higher than an average females score on the ACT. Even though a woman maybe as qualified as a male for a certain occupation , women receive unwanted harassment, and are under strict scrutiny. A good illustration of this would be the women represented in "Two Women Cadets Leave the Citadel.
Some were as young as fourteen while some were mothers who were forced to leave their child behind in Japan, but for these women the sacrifice will be worth it once they get to San Francisco. Yet, the women desired a better life separate from their past, but brought things that represent their culture desiring to continue the Buddha traditions in America; such as, their kimonos, calligraphy brushes, rice paper, tiny brass Buddha, fox god, dolls from their childhood, paper fans, and etc. (Otsuka, 2011, p. 9) A part of them wanted a better life full of respect, not only toward males but also toward them, and away from the fields, but wanted to continue the old traditions from their home land. These hopes of a grand new life was shattered when the boat arrived to America for none of the husbands were recognizable to any of the women. The pictures were false personas of a life that didn’t really exist for these men, and the men were twenty years older than their picture. All their hopes were destroyed that some wanted to go home even before getting off the boat, while others kept their chins up holding onto their hope that maybe something good will come from this marriage and walked off the boat (Otsuka, 2011, p.
The Japanese had lived in isolation for over two hundred years. They had prevented any foreigners from entering or any ships to land at Japanese ports. “In 1850 they had no steam engine, no factory, or no modern firearms. And, amazing to relate, the ladies and gentlemen of Japan adopted no new fashions in wearing apparel!”
Thereby, since we understand that organizational strategies are needed to eliminate on the job discrimination, we also must understand that defeating it can be very difficult and can cause conflict amongst everyone. We all have some form of bias, but within the DOJJ one would think that these bias whatever they maybe would remain off the job, but that can only happen in a perfect world. So, since our world in not perfect, we need to develop some form of strategy to avoid this type of conflict on the job. As we examine this issue we found out that “discrimination often occurs when one culture does not understand another, therefore, organizations need to spend time training staff in cultural diversity and strategies for effective communication” (“Best practice in”,
From an outsider perspective, Japan seemingly maintains an honorable, proper style of living. However, this view is outdated. Closer inspection of Japan’s current society shows that it is increasingly bearing resemblance to that of the United States (Bureau Statistics). This does not mean that Japan does not still carry the same traditions, but implies that what may have been culturally relevant in the past may not be what is appropriate in the present. For women in particular, being the average japanese wife no longer means being obedient and submissive. It means having the ability to be independent from man.
For hundreds of years, an uneven distribution of dignity, respect, and overall consideration has been extremely prevalent among different societies and countries across man and woman. Gender inequality is the idea or situation that one gender is of less value than another, and this is caused by the perception of gender roles in our society. It can lead to violent outbreaks of hate between two sexes, unequal pay in the workforce, and discrimination. This issue has been affecting mankind for a countless amount of years, and it cuts deep into our history. Gender inequality continues to impact the population today, not only socially, but economically, and if we were to put an end to this dilemma, then our world would prosper substantially.
Understanding cultural stereotyping helps leaders overcome personal bias and value others in a diverse workplace. Personal biases against foreigners or people who are different from oneself can cause failures in finding qualified employees and building employees’ trust, as well as their commitment and productivity (Dubrin, 2004). It is important for leaders to be objective in leadership practice without making assumptions. Leaders also need to lead by example to let employees believe ethical behaviors (e.g. respecting the difference of others and avoiding personal bias) are seriously emphasized in the organization (Roy, 2012). Through cultural awareness and sensitivity, organizations can then have a better chance of success in global competition and adequate return on investments (Okoro,
Barak, M. E. (2005). Managing diversity: toward a globally inclusive workplace. Thousand Oaks, Calif.: Sage Publications.
In the collective society of Japan there is a certain stigma about women like Fubuki that set them apart. Choosing to work past the age of marriage is not necessarily the accepted (find a better word) in Japan because no matter the situation, collectivism and honor always come first. “Wish for work. There is little hope, given your sex, that you will get far up the ladder” (Nothomb, 1999, pp.66-67). She has worked so “far up the ladder”, so far up from what society said she should do, and it makes Fubuki is one of the biggest faces of individualism and hypocrisy shown throughout Fear and Trembling and the first time the reader see this is when Amélie and Tenshi were reported for their wrong doings. “I can see why and I disapprove of your reasons,” she says “I’m the one who had some reason to feel indignant about your attitude. You had your eye on a promotion to which you had no right” (Nothomb, 1999, p.37). Her constant use of possessive pronouns creates a selfish-like tone. “I can see why I disapprove… I’m the one who had some reason to feel indignant” (Nothomb, 1999, p.37). And that selfish tone highlights the hypocrisy that can be found within the Japanese society despite their claim of being a collective society. Fubuki goes on to say, “I’m twenty-nine years old. You’re twenty two. I’ve been in this position since last year. I fought for it for years. Did you think you were going to get a comparable job within a matter of weeks?” (Nothomb, 1999, pp.37-38). The tone of victimization (?) is created and this is constant throughout the whole book, “Do you think I can’t see what you are doing? You made these incomprehensible mistakes to get your revenge on me!” (Nothomb, 1999, p.45). The use of (another phrase) the word “you” reader can also see that Fubuki constantly uses Amélie’s mistakes to make her seem like the victim.
“Red is a positive color in Denmark, but represents witchcraft and death in many African countries,” (Understand and heed, 1991, p.1). Simple understandings, such as this one, can make the difference in a business’ success or failure in a foreign country. Various countries have different customs and beliefs that need to be accustomed to when business are to be successful. American businesses especially have difficulties with this concept. “At times in the past, Americans have not had a good track record of being sensitive to cultural distinctions,” (Understand and heed, 1991, p.3). Perhaps this is because America is made up of so many different cultures that American people have become so used to easily adjusting to each other’s differences that they forget that other cultures are not as flexible. Today, more American’s are becoming more sensitive to the differences of other cultures. This sensitivity and understanding has come with a price, after a long string of business failures. It is not until a business fails miserably in another country that they see the adjustments that should have been made in order for their success to be a possibility. With an understanding and sensitivity to the customs and beliefs of other cultures, it is possible for successful businesses that have originated in western cultures to also be successful in foreign countries as well.
The actions of individuals, the way people dress, the colors people like and what people do are all based on an individual’s gender, and display a notion of inequality between both genders. From birth, both genders are divided and treated differently. Gender inequality continues to be a sociological issue as it has been a concern all around the world for centuries. Gender inequality is the unequal treatment or views of people based on whether they are female or male. This form of injustice arises from the perception of gender roles that are enforced into society as gender norms. These particular norms, expectations and discernment against genders and their assigned stereotypes negatively impact society as a whole, causing inequality and struggles
The idea of separate sexes has been around since humans began constructing civilizations and has progressively worsened over time. The world has mostly consisted of patriarchal institutions since then, and has oppressed women in the sense that they are less than men in status and civility. Because of this women are forced to take on specific [often times inferior]roles in society, many of those roles being; taking care of the homestead, child care, and maintaining a kosher dwelling while men assume the more prestigious occupations. “A son in all sorts of trouble finally seeks out his father for advice during a particularly bad crisis. But when he finds his father wearing an apron while washing dishes in the kitchen, the son recoils in disgust… The parents of an 18-year-old girl describe their fear that their daughter will be an old maid because she is so terribly bright and independent. They decide that the mother will have a “talk with her” (“Changing Gender Norms” Eliman-Taggart)” An analogous philosophy is introduced in the novel A Game of Thrones by George R. R. Martin. In the series, Arya, daughter of Lord Eddard Stark has grown up along with her brothers who trained in the art of swordplay and her sister who was training to become a lady. Despite constant reprimanding, Arya dejected the concept of evolving into a lady and aspired to become a knight alongside her brothers. She is mocked throughout the story for her “boyish” manner. She is surprisingly encouraged by her father to pursue what she wants regardless of what is seen as socially acceptable behaviour for a girl.
History shows us that women in today’s society are better off than women of the past. There has been great progress towards women’s rights over the years. However, females around the world are still far from being equal with men. In parts of the world, women are denied access to education and do not have a voice when it comes to political participation. Girls and women are prevented from making choices around child rearing, marriage, and other personal choices in their private lives. As a society, it is important that we understand the feminist perspective and raise awareness on women’s rights and gender equality. On the other hand, feminism is also relevant for boys and men. How you ask? Well, it is about changing gender roles, sexual