Essay On Internal Listening Environment

Creating Internal Listening Environment Although an internal listening environment may be a logical goal for most managers, achieving this goal can be difficult in practice. Thus, a culture in which management effectively values the employee is achieved through training and the actions of leaders. Additionally, qualitative research can be used to assess the initial situation of an organization to identify the correct implementation. Furthermore, it can be used to gauge the employee perceptions once the programs have been applied.
Specific actions. While each organization must create an internal listening environment based on their unique circumstances, several actions can foster a positive internal focus. Lings and Greenley determined an

The leaders of an organization are a vital aspect to effectively implement an internal listening environment. While the training of leaders was previously discussed, leaders also play a key role in developing the organizational culture. Moreover, leaders must demonstrate competency in listening and compassion, which can either be trained or gained through recruiting. Organizational Culture. Asree, Zain, and Razalli define organizational culture as “the set of common norms and values shared by the people of an organization”, which significantly influence how an organization “communicates with, develops, empowers and involves its staff” (2010, p. 504). In regards to the definition and the operations culture influences, the importance of culture on how an organization listens to employees is clear. Therefore, leaders of an organization must understand the organization’s culture and mold the culture to emphasize service and care for both employees and the

Although there are multiple actions a company can take to improve their internal listening environment, each organization must formulate a unique solution that correlates with their organization’s environment. Thus, prior to formulating a plan of action, a company must first properly define and diagnose their current organizational environment. Additionally, companies must have a tool to gauge how well new policies implement a listening environment. In order to understand employees’ perceptions of the current listening environment, an organization can use qualitative research. This type of research investigates further into operations to understand the perceptions and motivations of the employees (Cooper & Schindler, 2014). Two potential qualitative research methods that can be used by companies are individual depth interviews and focus