Chilean Copper Mine Collapse Article
Anthony B Cortright Sr.
BCOM 275
August 18 Monday 2014
Dr. Robert Amason
Chilean Copper Mine Collapse Article
Some of the different considerations and the different roles that people would have in the audience are that they are not English and that whatever delivery method that you use needs to reflect that. If I were the person that had to give the speech to the families of the Chilean workers I would first make sure that I had someone there to make sure that they would be able to articulate what I am trying to say in their native tongue so that they all understand. The Chilean population is a wide variety of people so you have to do your research and see where the majority of the people are
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from while you have a team looking to see where the majority of the families are from. Find out their living situation so that you may be able to empathize with them. Things to think about are culture, type or style of living i.e. living in poverty, or middle class. How important is religion and should that be used when you talk to the families. Also the company’s background and history and statement or reassurance that you are working the best you can and using every resource to bring back their family members back safe and sound. Some of the potential needs of the family members would be that the company is doing everything they can and sparing no expense to help the families get their loved ones back.
They would need to hear from the president of the company and or the president of the country that things are getting done promptly. But not only are you thinking about the workers that are trapped but you are thinking about the other employees that still have to show up for work the next day that are terrified that this will happen to them next. Explain to them that this will be looked into and safety is the first concern. Again talk about the safety record and knowing that it’s not a good one show what improvements have been made and what is in place and nature happens. Explain that sometimes nature takes a course and cannot be helped. Strong statement for families because that is definitely not what they want to hear but reinforce that statement with a type of persuasion where facts are undeniable. Never lie to the families and show remorse and empathy. For the families, the speaker needs to be strong. Confident in what he/she is saying with strong body language that just says, “Everything will be ok!” without whomever saying a word. Time is key as well, if you say too much it looks like you are stalling and you say to little it looks like you are hiding something. So your speech has to mesh together well so that you keep the worry down. I learned something from my dad that I live by and it’s that …show more content…
margin of error…”You cannot please everyone.” If you can get 26 out of the 30 families to see things your way using different types of persuasion you can let the other families do the rest. They will reel in the other families and get them to console the remaining families. You do not need panic or riots because of something you said. It only takes one and you want to make sure that all the facts are out there. Some other needs the families are going to need are reassurance that they will be taken care of. Their husbands/ wives are stuck in a mine and they are no longer fulfilling their parental duties. They may have kids so you have to think about what to address about what they need as well, they are very different than adults and needs a different type of reassurance. Employees will need a segment that states that everything will be ok. Although they sign waivers or statements of understanding the workers know what they are getting themselves into and that their jobs are very dangerous. I would address them at the company at a separate time altogether stating that an investigation will be conducted and we are taking your lives and best interest to heart. That every effort will be taken to find out what happened and efforts will be taken to ensure that it does not happen again by (listing types of precautions). Some actions that I would take before and after the message or speech is delivered is that I would have all the families there to receive the same information so that you are not giving the same speech 4 or 5 different times.
You would hate for a family to come back and say that they did not get a piece of information. Also before you give your speech it would be nice to have the President of Chile there to show the families and the people that this is a countries issue and that they care about the people and everything will be done to get them back. Have a team ready with questions that families might ask about the accident and be ready to answer them, such as the extent of the accident, how long do they have to live worst case, or even how it even happened. You do not want to be blindsided with all these in the middle of your speech because it will discredit you as to what’s going on, your lack of knowledge on the situation and will cause widespread panic. After your speech be ready for those questions by being confident in your responses. Have a follow up speech ready because of course this is a time sensitive situation. Even a,”we have one speech” that rest assures that they are working diligently to get the remaining
workers. Delivery is key and should not be taken lightly. In different situations you might get sued if the speech is not prepared properly and mostly what people want is to be taken care of, and not lied to. Make every effort to reassure the families and the people of the Chilean country. REFERENCES Weik, J. (2010). Over 30 workers trapped after Chilean copper mine collapse. Metal Bulletin Daily, (224), 65. Retrieved from http://web.b.ebscohost.com.ezproxy.apollolibrary.com/ehost/detail/detail?sid=e9374b06-a980-4995-93d4-3ccfc07c5317%40sessionmgr114&vid=0&hid=128&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=bth&AN=53129236.
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