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Cultures play a critical role in change management
The theory and practice of change management
The theory and practice of change management
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Successful change management is key to ensuring companies remain viable as organisations face mounting challenges in an increasingly competitive environment. Organisations continue to be competitive when they support and employ continuous and transformational change (Cohen, 1999). McClean (2011, 78) indicates without change it is almost certain “if we do what we always did we will get what we always got”. As change is introduced, the one biggest problem to effectively managing organisational transformation are the people issues that may occur. This is supported by Bridges (2003, 3) who suggests “It isn’t the change that do you in, it’s the transitions” where he goes on to differentiate between change as being the physical aspect and the transition …show more content…
According to Jones (2007) this structure offers employees a chance to learn from each other and become more specialised and productive thus improving operational efficiencies within that group. However, Elsaid et al (2013) identified disadvantages of functional groupings in that coordination of work across functional boundaries can become a difficult management challenge and employees may develop a narrow departmental focus, impeding understanding of what is important to the …show more content…
Each Hamilton Sundstrand product group had been organised into a divisional structure with the exception of the engineering group. The engineering groups in each division remained tied to that division but reported up through the Hamilton Sundstrand functional engineering organisation. This produced a centralised engineering organisation with a much taller
The company currently employs a functional structure, electing to group employees by function (refer to Exhibit _). This is most likely brought upon by being in the formalization stage of the organization life cycle. The rapid growth of their company must be facilitated by the installation of more rules and procedures to stay organized resulting in a more bureaucratic business. Though this type of structure makes sense with their current strategy, it creates difficulties in achieving the strong horizontal collaboration that is necessary to survive in their
Introducing a new concept of work practice to an organization means changes have to occur in order to accommodate it. This would lead to organizational changes and may disrupt work patterns. Often, a change is necessary if an organization means to be competitive, and unless new ways and methods are developed and introduced, an organization may find itself lagging and not competitive. Benchmarking is one of those concepts that aim to improve work practices and achieve optimum results. Because change can bring negative connotations, it is important to take careful steps to effect change without major disruption to employees who would, more likely, be resistant to a new concept that may threaten their work comfort zone. So, effective communication, team building, offering support and being patient by allowing time for adaptation are very important steps in implementing change.
This paper will be broken down into six sections profiling each critical part of implementing and managing change in an organization. The sections included are; outline for plan creating urgency, the approach to attracting a guiding team, a critique of the organizational profile, the components of change, and how to empower the organization.
Changing situations throughout the world affect all organizations in business today. Therefore, most organizations acknowledge the need to experience change and transformation in order to survive. The key challenges companies face are due to the advancements in technology, the social environment caused by globalization, the pace of competition, and the demands regarding customer expectations. It is difficult to overcome the obstacles involved with change despite all the articles, books, and publications devoted to the topic. People are naturally resistant to fundamental changes and often intimidated by the process; the old traditional patterns and methods are no longer effective.
The steps in the Fisher (2012) model are not meant to line up with Kotter (1995) steps, but signify how people psychologically deal with personal change as they move through the change process. It is important to include this human element in the change process as any change, however small, has the prospect to have a major bearing on an individual, their regard for their own interests and subsequent performance (Sabjanyi, 2006; Brisson-Banks, 2009). People struggle emotionally if there is a lack of clarity about what will be changing and by when and the fear of the unknown can cause resistance to change (Mclean, 2011; Weiss, 2003). Therefore, it is crucial for successful change to address the human aspects of the change process and communicate
To manage change and for the development of organization understanding the definition of change is very important. “Change is a very complex phenomenon involving a multiplicity of man’s motivation in both micro and macro systems and that man gets satisfied with his equilibrium and is resistant to changing his status quo.” (Lippitt,
The goal of organizational change management is to create a prosperous work environment through strategic change and applying those changes through the people side of management. Organizational change management is a branch of handling the outcome and strategies of new business processes, changes in organizational structure or cultural changes within a company. There are multiple components in understanding the techniques and goals of Organizational change management. The first part discussed will be on setting goals for an organization as it can be a complex process because if aimed too high, the goals will most likely not be attained and performance will deteriorate.
Change management is all about people - and processes that work for people. Retrieved June 14, 2011,
Introduction The Heart of Change by John P. Kotter and Dan S. Cohen main theme is change is the only constant, by focusing on change management through the behaviors of people in an 8 step process needed to make behavior changes in the organization for a successful outcome. This book gives many real life stories that influenced and motivated change in that particular organization. John M Ivancevich Organization Behavior and Management focus on behavior and management within work settings; both books correlate with one another by addressing how change is vital for any organization. “In order to make any transformation successful, you must change more than just the structure and operations of an organization, you need to change people’s behaviors”.
The idea of change is the most constant factor in business today and organisational change therefore plays a crucial role in this highly dynamic environment. It is defined as a company that is going through a transformation and is in a progressive step towards improving their existing capabilities. Organisational change is important as managers need to continue to commit and deliver today but must also think of changes that lie ahead tomorrow. This is a difficult task because management systems are design, and people are rewarded for stability. These two main factors will be discussed with reasons as to why organisational change is necessary for survival, but on the other hand why it is difficult to accomplish.
The change process within any organization can prove to be difficult and very stressful, not only for the employees but also for the management team. Hayes (2014), highlights seven core activities that must take place in order for change to be effective: recognizing the need for change, diagnosing the change and formulating a future state, planning the desired change, implementing the strategies, sustaining the implemented change, managing all those involved and learning from the change. Individually, these steps are comprised of key actions and decisions that must be properly addressed in order to move on to the next step. This paper is going to examine how change managers manage the implementation of change and strategies used
Critique: Influential Interdisciplinary perspective on Small Groups Group Process in organization (Psych 4016) Matthew Webb , "… Natural selection acts only by taking advantage of slight successive variations; she can never take a great and sudden leap, but must advance by short and sure, though slow steps." (Darwin, 1895) Introduction: Employees rarely function in isolation in modern buisness, most need to work in teams of varying size. In larger teams it’s not uncommon for smaller sub-divisions to be created to deal with specific task or function.
Organisations as machines, political systems, organisms, and flux and transformation are particularly common assumptions that are often used by managers, writers and consultants to make sense of how organizational change works. In reality most organizations use combinations of approaches to tackle change and not just one of the above, however these provide useful insights into the process of organizational change (Cameron and Green, 2012). This essay will try to make sense out of these assumptions to understand what organisational change is. By doing so, insights will be drawn on how organizational change can be managed and led.
So this allows people from different areas work together on projects but then return once the project is complete. Advantages of a matrix structure are quicker responses due to the smaller chain of command, faster decision making, it allows team members to learn new skills, provides an efficient way for the organization to use its human resource, and that team members serve as a bridge to their departments for the team. Disadvantages are that the dynamics of the group may lead to slower decision making, one person domination, or loss of focus. Employees may also be unsure of who to report to. Whereas in a divisional organization it has local control of local situations and strict control of products, customers and
I currently work at a university in the DC metropolitan area. With 37,000 students, 25,000 jobs, and 13 different colleges and schools, the hybrid organizational structure is most conducive to the framework of this university. The current structure encompasses functional and divisional structural designs. According to Harris and Raviv (2002) in a functional organizational design, also known as a U-form (unitary), activities are grouped together by common function from the bottom to the top of the organization. In other words, individuals are grouped together on basis of their common expertise and experience. For example, I work in the Research Compliance Office for the university, as a Research Compliance Analyst for the Institutional Review Board. This office is responsible for reviewing and approving research studies that will be implemented at the university. The employees who work in the offi...