Unlock Behavior Unleash Profits

474 Words1 Page

In Unlock Behavior, Unleash Profits, the author describes the four fundamental characteristics of consequences using the E-TIP analysis; Effect, Timing, Importance, and Probability. This analysis is set up to help managers determine which consequences should be used in order to encourage or discourage behaviors through the four characteristics. Correctly responding to each behavior with the proper consequence will allow for the best effect and desired behaviors to be repeated. When considering the E-TIP analysis the manager must consider whether the effect of the consequence is encouraging or discouraging. If the timing will be immediately or delayed. Is the importance of the consequence to the employee high or low? And if the consequence is likely to unlikely to occur. For every consequence a manager needs to determine if it will encourage the desired behavior or discourage. The more encouraging the response an employee receives about a specific behavior the more likely they are to repeat it. However, not all behaviors demonstrated by employees are ones …show more content…

When there is a delay in receiving the feedback or consequence for the behavior the employee will either not relate the consequence with the behavior or feel that it was not worth it. Along those same lines is the importance of the consequence. Managers need to determine if the consequence they choose is going to have a high or low importance to the employee. If the consequence is low it may not have the desired effect for the employee which will not encourage the behavior you are looking for to be repeated. Lastly, the probability that the employee will repeat the behavior is determined by the consequence being likely or unlikely to happen. Being constant with the consequences is an important factor in helping the employee change their behavior or continue displaying the behavior that is preferred by the

Open Document