Introduction
Xerox has always prided themselves as a customer-focused and employee-centered organization. Their rich heritage has helped with the company’s profitability and growth. Currently, Xerox is a $22 billion annual revenue multi-national business services and document management organization (Xerox, 2014). The mission statement for Xerox is “to become change agents and innovators - using Xerox Lean Six Sigma to constantly search for a better way to meet our customers' challenges and to create business process outsourcing, IT solutions, new technologies, products and services for world class commercial and government clients that enable better results” (Xerox, 2014). Throughout the years, the company has succeeded through the satisfaction it has provided to its customers. They provide quality and excellent product and services. The company values and empowers its employees to be the best in everything they do. Xerox has created inclusion in all aspects of its organizational culture. The current CEO; Ursula Burns, is the first African American woman to be appointed to the position. This promotion at that time was unheard off in the company. She started as a summer intern and worked her way up to her current position. She is a true meaning of diversity in the work place in modern America. Diversity at Xerox means success. This success has placed the company on the fortune 500 list (#131) of company for the year 2013 (Cable News Network (CNN), 2013).
Xerox’s diversity and inclusion has led to its outstanding innovative solutions. Xerox employs people from all walks of life. Many of its employees are from different parts of the world. Xerox prides itself in creating inclusion. All ideas are welcomed and recognized. Ques...
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...heir respective fields. More companies have to embrace this concept in other to achieve the desired success.
References
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As companies began to offer workplace principles of independence, out of the box thinking and open-door policies; wouldn't it be even more important to have a cultured workplace. Workplace diversity is the here & now and also the wave of the future as markets expand into global territories. Setting the legal obligations asides a company should want to maximize its potential by reaching out beyond its current marketable persons and into other bodies of people. The cause of having such a diverse foundation shows growth and understanding to support the "changing of the times" of the modern workforce. The effects are how diversity impacts the company's personnel, economy, and global markets.
Robbins , Stephen P. and Judge, Timothy, A. Organizational Behavior. Upper Saddle River, New Jersey. Prentice Hall. Pearson Custom Publishing. 2008 Print
Diverse work groups are growing and this makes it necessary for Verizon to stay ahead of any new diversity issue and be pro- active to promote a positive environment. To demonstrate that they have diversity and encourage it they must show it at all levels of the organization. By having a diverse work force and using fair policies for hiring the potential for any discrimination can be lessened.
This document will explore what a company can do to foster diversity in the workplace. The business case highlights the development and implementation of organizational initiatives that could:
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In a world that has grown increasingly smaller due to mass media, world travel, and readily available information, the workplace has grown increasingly diverse in both gender and cultural aspects. Individuals no longer live and work within the confines of their geographic locations. At almost any position with any company the individual employee is a part of a larger world economy that harvests assets from the ends of the earth. Because of this, companies seek to capitalize on diversity to become more creative and flexible in their business models.
Kolb, D. A., Osland, J. S., Rubin, I. M., & Turner, M. E. (2007). The Organizational Behavior
The culture of an organization along with the diversity within the organization can speak volumes as to how a company operates, not to mention the level of satisfaction that employees of the company possess. As stated by Schermerhorn, Hunt, & Osborn (2005, p. 9), "Organi...
Robbins, S. P., & Judge, T. A. (2011). Organizational behavior (14 ed.). Upper Saddle River, NJ: Pearson.
Diversity in the workplace has been a hot topic around organizations in the United States for several years. Diversity is the state of employing a staff of people that are different within the same organization. It includes, but is not limited to age, gender, religion, sexual orientation, and even education (Nixon & West, 2000). Many organizations participate in diversity programs to ensure that all employees felt like they are part of the team not discriminated against. Research shows that having a diverse work environment improves profitability, employee performance, and better customer service.