Diversity In The Workplace Research Paper

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Diversity in the Workplace Diversity in the workplace has been a hot topic around organizations in the United States for several years. Diversity is the state of employing a staff of people that are different within the same organization. It includes, but is not limited to age, gender, religion, sexual orientation, and even education (Nixon & West, 2000). Many organizations participate in diversity programs to ensure that all employees felt like they are part of the team not discriminated against. Research shows that having a diverse work environment improves profitability, employee performance, and better customer service. According to the data from the 2000 census, there was a shift in the demographics (US Census Bureau, 2001). This shift …show more content…

Diversity within a company will benefit the company’s bottom line and help the company to keep the competitive edge (McCuiston, et. al., 2004). Improving the bottom line can be also be improved by retaining employees and improving customer service (McCuiston, et. al., 2004). So utilizing a diverse work group is very rewarding for the companies who implemented it correctly. The profitability that the company will see may not be seen on the front end, but the long term results will yield a better profit for the company by helping to reduce turnover rates, improving employee morale, and the recruitment of new …show more content…

The positives outweigh the negatives, if the initiatives are implemented and managed properly. Diversity gives employees the opportunity for job promotions and even job transfers. Companies that overlook diversity, as being key to success will fall behind their competitor and slowly drift into the background and ultimately be phased out. Implementation is the key to becoming a more diverse organization therefore; improving the overall profitability, better performance from their employees and better customer service. “To meet the challenges of the 21st century, corporations need to develop a diversity of talent that enables them to be innovative, responsive, and flexible” (Nixon & West,

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