Training Programs

Managing a business has many factors to it. Hiring the right employees and having the right tools to make your business successful will only help your business grow and develop. Adapting a training program will help the employee understand how the business works and sets job expectations at the beginning of employment. This way the employee has specific job training prior to being independent in their job role. The training program also needs to include continuous and advanced training due to job functions changing and additions to the job description By creating continuous and advanced training this will allow the business to evaluate their employees consistently instead of once a year and will help an employee grow with the company and advance into new roles in the company.

The first step that an organization needs to do is complete a needs analysis. This process just helps the organization determine what type of training is needed (Aamodt, 2013). Examples could be analyze each department and determine what is missing in training and what needs to be added to training. My company focuses on customer service, so I would analyze the customer service department to see what needs to change during new employee training and maybe add some type of customer service training.

The second step is to complete an organizational analysis. This determines the organizations factors that will inhibit training effectiveness or facilitate effectiveness (Aamodt, 2013). I would have to determine what type of training is needed based on my budget. By completing an organization analysis this helps create company goals that you want to be achieved and you will need to determine a place where training will be conducting during this analysi...

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...or relates to the job. The last option is business impact. This is when you determine by evaluating if the goals were met (Aamodt, 2013). This might take place at the end of 30 days. For me I am checking the corporate controller to see if the A/R report is decreasing and then I am filtering it by each employee who attended to see if my training was successful.

Having a training program and utilizing it correctly will help your business grow and be successful. Your employees are the ones who come to work every day and you must invest in them. Give your employees the tools to be successful and grow into their career. All managers should be on-board and show the managers your results of training, because then they know how their employees are progressing.

References

Aamodt, M. G. (2013). Industrial/Organizational Psychology. Belmont, CA: Cengage Learning.