Hotel Turnaround Case Study

Hotel Turnaround The Department of Human Resources is involved with many important aspects of a business, like staffing, compensation, benefits, and much more. As the new Director of Human Resources for a 150-room, full service hotel in downtown Sheboygan, I am in charge of turning around the hotel. Some urgent tasks include hiring and training new candidates for two open positions, revising the training and incentive programs, and finally, improving the overall morale of the employees. The two positions that I am responsible for hiring for are a Director of Food and Beverage and a Receptionist for an upscale lobby restaurant. The basic process of hiring can be applied to both of these job openings. Frist, I would analyze the positions,

The advantages of internal recruiting are that it strengthens employees’ morale, cost less, and reduces orientation and training time. The main disadvantage of internal recruiting is that your business may become stagnate with people that become used to the organizational structure and use the same way of thinking. The advantages of external recruiting are that it brings in fresh blood to the organization (new set of knowledge and skills) and it gets your company’s name out there; it serves as a form of advertisement. Some good practices for external recruiting are asking the Chamber of Commerce or the Convention & Visitor’s Bureau if you can review their old resumes to see if they have any leads. Other good practices are posting job specs on online websites or in local newspapers, attending job fairs, stealing from competitors, or using third-party recruiters (Woods p. 96-100). I would try to recruit employees from within for this hotel. This is because the hotel is in need of employee morale and the employees will be more comfortable with the changes I will be making with a manager and other employees that are familiar to them. After recruiting and collecting resumes, I would choose the best fit candidate by using the job descriptions and taking in account their experiences, personality attributes, checking references with their previous employers, and completing a background check on each candidate (Woods

However, before a hired employee enrolls in a training program, they must go through orientation. Orientation provides new employees with the information they will need to succeed in a company (Woods 163). Orientation helps reduces the stress of beginning a new job, gives an overview of the business, and provides the employees with the expectations within the workplace. After orientation, the employee will begin training. Training is specialized to the position that the new employee is about to enter. Training should encompass the knowledge and skills that one should know to be able to complete the day-to-day tasks. For a training program to be successful, it should include the following