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Effects of workforce diversity on performance
Importance of diversity management
Is organizational diversity an opportunity or a threat
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Recommended: Effects of workforce diversity on performance
As the importance of diversity in organizations has come to the forefront, beckoned by research touting performance improvements and other benefits, unforeseen negative effects have emerged with it (Joplin & Daus, 2003). The potential ramifications of these negative consequences can diminish, or negate, the potential benefits of diversification. Joplin and Daus (2003) state that these negative consequences have not been studied as robustly as the positive effects. The authors also note that the increasing diversity of the workforce demands that leaders develop stronger skills in order to prevent these issues. Key among these skills is the ability to utilize diverse leadership styles and traits. This paper will discuss several areas where leaders must develop new skill-sets in order to develop lasting diversification and the role self-efficacy can play in organizational diversity.
Organizational Diversity Research has clearly delineated the link between organizational diversity and increased
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Although may authors find flexible leadership styles to be an effective means of harnessing the positive attributes of diversity, while concurrently avoiding the potential negative consequences, research has also highlighted the effect of self-efficacy. Combs’ (2002) finding that diversity training fails to produce reliable results, found that employee self-efficacy was a greater predictor of diversity training effectiveness. Similarly, Joplin and Daus (2003) demonstrated that diversity training can often have negative consequences and can promote, rather than reduce, the occurrence of hostility. Therefore, rather than utilizing differing leadership styles with various followers, it is hypothesized that developing overall employee self-efficacy will result in reduced diversification
They have to understand and practice the tools needed to manage a diverse workplace. As discussed in The Loudest Duck leaders can employ these methods to obtain a harmonious, all-inclusive environment: appreciate, promote, employ and celebrate diversity. Leaders must show appreciation and interest in the diversity of their workforce, not just look at percentages and how those are fulfilled but truly engage in understanding and developing the challenges and successes diversity brings. They need to understand how their subconscious is predisposed towards other's differences and develop a character and attitude that is not biased or predisposed to people and situations that are only similar to them. It's important for leaders to have an open-door policy that encourages sharing thoughts, rationale and feelings will help unify the diverse workforce. Leaders more than others need to understand that for a company to succeed everyone needs to feel valued and appreciated regardless of the
Within an organization, diversity is considered a having a population of people that are of different races or cultures working collectively. From this collection of people, a variance of perspective is formed and talent is fostered in order to maximize performance. These great minds work
Gardenswartz, Lee, and Rowe, Anita, Diverse Teams At Work, Capitalizing on the Power of Diversity. Irwin Professional Publishing 1994.
According to researchers Frances Maher and Mary Kay Tetreault, “Privilege, in its root meaning, pertains to a law--in this case often silent and unseen--that works for or against individuals and groups” (2009). In other words, although privilege is not an object, it is real. Privilege has been demonstrated in various forms of inequality and prejudice all throughout the United States’ history. From not allowing all races to become citizens of the U.S. prior to the Fourteenth Amendment to controlling who got to vote, privilege continues to impact societies. Currently, racial privilege has had a large effect on young adults, such as those in the workforce. Here, privilege negatively affects young people by limiting their hiring opportunities,
Schein in his book “Organizational Culture and Leadership” explains how different believes and behaviors start to be logical when we understand their cultures by stating “When we learn to see the world through cultural lenses, all kinds of things begin to make sense that initially were mysterious, frustrating, or seemingly stupid” (2010, p. 13). This kind of foresight should be the starting point in order to manage the tremendously growing diversity in the workforce nowadays. Leaders and administrators of both public and private organizations through their influence are responsible to promote and manage diversity in an ethical manner.
Merriam-Webster defines diversity as “the condition of having or being composed of differing elements; especially the inclusion of different types of people (as people of different races or cultures) in a group or organization” (Merriam-Webster, 2016). With diversity including many different elements, the concept of workplace diversity also covers a broad spectrum of topics, and continues to evolve as many companies look to expand globally. This subject has become increasingly important among managers over the last couple of decades, and has helped to reinforce other concepts such as affirmative action and equal opportunity employment. While most people believe that everyone should have the same opportunities available to them, and that we
John Wiley & Sons, Inc., 2003. University of Phoenix, Resource, MGT/331 – Organizational Behavior Web site: https://mycampus.phoenix.edu/secure/resource/resource.asp Jamieson, D., & O’Mara, J. (1991). Managing workforce 2000: Gaining the diversity advantage. San Francisco: Jossey-Bass.
Diversity refers to the ways people differ from each other. These ways are significant and plentiful. Culturally, people vary in gender, age, ethnicity, race sexual orientation, educational background, religion, lifestyle, as well as veteran and/or immigrant status. Functionally, people vary in the ways we think, learn, process information, respond to authority, show respect and reach agreements (Pollar & Gonzalez, 2011.)
The impact of diversity in the workplace is contingent upon several factors. Across companies diversified workforces are becoming increasingly common. To successfully manage a diverse workforce, organizations are ensuring that employees understand how their values and stereotypes influence their behavior toward others of different gender, ethnic, racial, or religious backgrounds; are gaining an appreciation of cultural differences among themselves; and behaviors that isolate or intimidate minorities are being improved (Noe et al., 2010, pg. 302).
Living in a country where it was founded by immigrants, diversity is everywhere you go especially in the workplace. There are many types of diversity; ethnicity, gender, religion and age just to name a few. Working in a diverse organization it can give you a taste of the real world, and what you will deal with wherever you go. There is so much diversity in the world today so it is a benefit to experience it in the workplace as well. You are given the chance to learn so many things from different cultures, why wouldn't you want to work in a diverse organization?
Today’s management in the workforce is composed of all types of people verses thirty years ago when white males held a majority of upper-management positions in companies. These positions are now held by a mixture of ethnic back grounds and women who hold just as many if not more management positions then men. Just by looking at the changes in management demographics shows how important it is for people to understand cultural competency in the workplace. Dr. Roosevelt Thomas Jr. (1999) stated, “Diversity is the collective mixture of whomever we have in our workforce characterized by their differences and similarities” (p.11). Managers and supervisors must understand the characteristics of a diversity mature individual; they also need to be able to articulate the differences between affirmative action, managing diversity, understanding and valuing diversity to build skills that transforms awareness into productive and supportive workplace behaviors.
Companies such as Buzztronics are leading the way in the global economy because of their dedication to diversity in the workplace. In order to build a diverse and successful workforce, a business needs to recruit, train, and retain capable and talented minorities.
Barak, M. E. (2005). Managing diversity: toward a globally inclusive workplace. Thousand Oaks, Calif.: Sage Publications.
Organizational leaders who educate and appreciate cultural diversity will create an organizational culture of tolerance and acceptance. Once leadership has begun this process, he or she can share the experience with others in the industry. Implementing various training programs to address cultural diversity is imperative for competing in diverse markets (Markraiova, Caganova & Cambal,
Diversity in the workplace is very important in today’s global workforce because workers in the economy all over the world are currently made up of many different ethnicities, varied cultures, beliefs, and backgrounds. People that are involved in management such as managers, and supervisors could greatly benefit from being accustomed to diversity in the workplace because their job entails dealing with a multicultural work environment on a daily basis. Knowing how to handle diversity in the workforce and having the necessary skills for supervisors would be beneficial not only to them but also to the success of the company and economy because a strong, diversified workforce will create a more “creative, innovative, and productive workforce.” (Kerby, 2012).