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Challenges faced in intercultural communication in the workplace
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Globalization in organizational management
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Elaine Robinson Beattie’s seminar, “Cultural Superpowers” was the push I needed to consider working in a different field. I value the connection Elaine Robinson Beattie made amongst the seven motivational gifts in Romans and person-job fit (E. Beattie, personal communication, November 5, 2016). Each person has different gifts, which are given to him or her by God. Working a job that best uses an individual’s personal gifts will result in several positive outcomes such as job satisfaction, low stress and high performance (Tomlinson & Winston, 2011).
Elaine Robinson Beattie discussed how we should be whom God created us to be and not compare ourselves to others (E. Beattie, personal communication, November 5, 2016). I now know that I need to focus on what I do well. I have the best customer service! Hospitality is my gift. I am constantly researching ideals for entertaining guest. I love making moments as pleasant as possible for patients and customers. I should be in the hospitality industry. This seminar gave me this direction.
According to Elaine Robinson Beattie’s seminar, “Cultural Superpowers”, culturally diverse leaders are more probable to outperform their competitors (Personal Communication, November 5, 2016). Trends of globalization and diversity has changed what organizations value most. Human resource managers are focusing on hiring
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Organizational leaders who educate and appreciate cultural diversity will create an organizational culture of tolerance and acceptance. Once leadership has begun this process, he or she can share the experience with others in the industry. Implementing various training programs to address cultural diversity is imperative for competing in diverse markets (Markraiova, Caganova & Cambal,
The Challange of Cultural Diversity in Corporate America The expanding conflict over cultural diversity in corporate America may present as many opportunities and problems as affirmative action. Today, cultural diversity is an important fact of life and business, due to the changing face of society, and therefore, the work place. It is growing ever more essential for people to interact with others outside of their racial, ethical, religious, regional, social, etc. boundaries. To stay on top of their competitors, corporations must change their approach, and see diversity not as a necessary evil, but as a source of enrichment and opportunity that may bring a wealth of benefits to the company.
Diversity management requires that both the individual and the system adapt to each other. It consists of a culture change that will remove barriers to success due to differences. It will do so by identifying and targeting the source of discrimination. This culture change is achieved through diversity awareness and skills training.
As companies began to offer workplace principles of independence, out of the box thinking and open-door policies; wouldn't it be even more important to have a cultured workplace. Workplace diversity is the here & now and also the wave of the future as markets expand into global territories. Setting the legal obligations asides a company should want to maximize its potential by reaching out beyond its current marketable persons and into other bodies of people. The cause of having such a diverse foundation shows growth and understanding to support the "changing of the times" of the modern workforce. The effects are how diversity impacts the company's personnel, economy, and global markets.
The workforce of America is more diverse than it has ever been. White male upper class men no longer solely dominate companies. Women, people of color, and other minority groups are now rising in the ranks and demanding change. How can one know all the ways to manage such a diverse group of employees? Through a variety of ideas, experiments, and attempts, leaders across the nation are looking for solutions to this answer. Not only are people coming from different ethnicities, we are also experiencing a great influx of workers from nations all across the globe. To keep the level of job satisfaction high, workers must be able to feel comfortable in their workplace environment. It is almost impossible for a person to know everything about all cultures and be aware of what may or may not offend a person from a different ethnic group. What must be done is to teach cultural awareness and diversity training. Basically what I have discovered in reading the journal articles is that there is no one right way to run a company but there are definitely ‘better’ ways when it comes to cultural sensitivity in the workplace. As I continue my research, I am looking to find what some of the most effective ways to manage a culturally diverse workplace. Some of the issues that I am coming across are related to gender, race/ethnicity, communication patterns, and power struggles. I feel this subject is very relevant to our course because as we focus on management and human relations, we must take into account the humans that we are managing. Even if we just look at the diversity of our class we see how different our perspectives can be. To be an effective manager in this day and age, cultural diversity issues must be given serious consider...
Schein in his book “Organizational Culture and Leadership” explains how different believes and behaviors start to be logical when we understand their cultures by stating “When we learn to see the world through cultural lenses, all kinds of things begin to make sense that initially were mysterious, frustrating, or seemingly stupid” (2010, p. 13). This kind of foresight should be the starting point in order to manage the tremendously growing diversity in the workforce nowadays. Leaders and administrators of both public and private organizations through their influence are responsible to promote and manage diversity in an ethical manner.
Leadership Development and Mentorship: Detailing the mentorship and leadership programs at General Mills, this section explores how the company provides targeted support and development opportunities for multicultural women, contributing to their professional growth and leadership skills. Employee Resource Groups (ERGs): By establishing ERGs specifically for multicultural women, General Mills fosters a supportive network that encourages personal and career development, facilitating a sense of community and belonging among its employees. Inclusive Recruitment and Career Advancement: An in-depth look at the company's recruitment strategies reveals a concerted effort to attract and retain multicultural women, ensuring they have equal opportunities for career advancement and contributing to a diverse and dynamic workforce. Impact of Diversity Initiatives
The foundation for developing an effective diversity management program relies on leadership commitment and the CEO should communicate the organization’s position on diversity management and his or her sincere belief in the importance of diversity (Cañas & Sondak, 2010). Indra Nooyi, the current Chairman and CEO of PepsiCo, is a leader who demonstrates a strong passion for managing diversity. In this paper I will be discussing Indra Nooyi’s personal and professional background, the status of diversity within PepsiCo before her role as CEO, the leadership philosophy on managing diversity Indra Nooyi has taken, the strategies she has used to implement diversity management, and her diversity related goals. I will conclude with a discussion on the current status of PepsiCo in terms of diversity, their future diversity goals and how Nooyi’s diversity management efforts have affected the overall success of the company as a whole.
Today’s management in the workforce is composed of all types of people verses thirty years ago when white males held a majority of upper-management positions in companies. These positions are now held by a mixture of ethnic back grounds and women who hold just as many if not more management positions then men. Just by looking at the changes in management demographics shows how important it is for people to understand cultural competency in the workplace. Dr. Roosevelt Thomas Jr. (1999) stated, “Diversity is the collective mixture of whomever we have in our workforce characterized by their differences and similarities” (p.11). Managers and supervisors must understand the characteristics of a diversity mature individual; they also need to be able to articulate the differences between affirmative action, managing diversity, understanding and valuing diversity to build skills that transforms awareness into productive and supportive workplace behaviors.
Barak, M. E. (2005). Managing diversity: toward a globally inclusive workplace. Thousand Oaks, Calif.: Sage Publications.
The use of culturally diverse business teams is an increasingly common situation in today’s world; especially as the world continues to become a global village. Leveraging on the cultural diverse backgrounds and experiences of members of such teams can be a source of improved performance which can ultimately reflect a competitive advantage in the business market. As Symons and Stenzel (2007) aptly state, “culturally diverse teams are more likely to engage in innovative `out-of-the-box' thinking, given their different life experiences in diverse social environments.” Another pointer to suggest that multicultural teams tend to be a source of competitive advantage in business is found in the paper by Di Stefano and Maznevski (2000) where they state that “multicultural teams have an enormous wealth of material with which to create innovative approaches to complex organizational challenges.” They furthermore state that “today’s business cannot flourish without the creative value afforded by high performing global teams.”
Culture can be defined as the beliefs, values and the pattern of behavior of an individual within designated areas. The culture of organizations defines shared values and behavioral expectations. Cultural issues are especially basic issues all around the globe. These issues can happen in various routes relying upon the size, area and the custom culture of that institution. Social issues happen even because of the states of mind and how each individual comprehend in diverse business environment. Today, the corporate administrations and rising business firms have chosen to give the essential attention on trainings and classes at the multicultural working environment that will help them to understand and create
A rise of multicultural leaders has taken place in the past few years. This trend can be traced to many different avenues of thought that converge around some of the same basic conclusions about the future of business. A multicultural leader is based around the realization that when hiring people, business want to hire those who bring different backgrounds and perspectives to the table. This is becoming increasingly important as businesses start to compete an increasingly global. On industry where this can be seen is the entertainment industry.
According to Kinicki, diversity represents the multitude of individual’s differences and similarities that exist among people. When developing a cultural diversity training program, one has to manage diversity with a new approach of inclusion and recognition. Managing diversity enables people to perform up to their maximum potential (Kinicki p. 111). As we analyze diversity, we will evaluate some common barriers and challenges in managing diversity. In developing a diversity program, we will analyze methods and procedures that will be apart of the program. Kinicki (p.*) says an important first step in overcoming these obstacles is for leaders to convey to their employees why the organization values diversity.
In the workplace, it is common to encounter individuals of different cultures, ethnicities, and genders. This diversity can either lead to an introduction of new work methods, or it can lead to conflict between coworkers. In order to avoid conflict, and have all employees work as a cohesive team, managers must educate themselves, and their employees on the topic of cultural diversity. In order for your practices to be considered effective, you must not only respect and recognize an employee’s diversity, you must use their difference to benefit them.
The military service spends a lot of time training soldiers to become leaders, while teaching skills to increase the knowledge aimed to transform smart, young people into effective leaders. Basic Training, Noncommissioned schools and Officers program pick up where the civilian schools leave off. Think about programs on workplace diversity, with their stress on communication and team building. An important component of team building is cultural change, because if teams do not work effectively all employees must understand and embrace cultural change. There is no doubt that today's leader’s success depends on how they mold and develop cultural change