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Management theories for organization
Theories of Management
Application of management theories in organizations
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Introduction
The onset of the industrial revolution in the late 19 century created a host of new challenges for the managers. Some of these challenges included the need to increase the workforce effectiveness. Therefore, early futurist suggested theories that they believe if applied would result in higher management efficiency. Such theory were based on the fundamental believe that employee should be actively supervised and monitored (Jone & George 2008). However, Douglas McGregor challenged this notion. Through his extensive work he established two theories, which defined the assumption held about employees’ attitude towards work. These assumption automatically influenced workers productivity (Kopelman, Prottas, Davis 2008; Tatham, Waldaman, Bennis 2010). It is therefore imperative to examine them hence determine their practicability, especially in the 21st Century.
Douglas McGregor, a prominent figure in the evolution of management theory, made significant contribution in behavioural theory. His notable contribution was documented in his ‘book the human side of enterprises’ published in 1960 (Kopelman, Prottas, Davis 2008). Here he suggested a paradigm shift in the belief and perception managers had about their employees. Whereas the previous theories had suggested the need for employees to be authoritatively controlled and guided, McGregor thought otherwise. He outlined that managers should instead adapt are motivator and role model approach and hence model the desired employee behaviour (Tatham, Waldaman, Bennis 2010). Unfortunately, McGregor (1960) established that most manager perceive their employee negatively; He categorized this kind of assumption under Theory X (classical system theory). Manager ascribing to this assu...
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...propriate for 21st century managers. The success of current organization will highly depend on how they treat their workforce.
Works Cited
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Human Side of Enterprise, John Wiley & Sons, N. Y.
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Kopelman, RE, Prottas, DJ & Davis, AL 2008, ‘Douglas McGregor’s Theory X and Y:
toward a construct-valid measure’, Journal of Managerial Issues, vol. 20, no. 2, Summer, pp. 255-271, retrieved 1 March 2011, ABI Inform database.
McGregor, D 1960, The Human Side of Enterprise, McGraw-Hill,Inc, N.Y.
Tatham, K, Waldaman, H & Bennis 2010, ‘Using Douglas McGregor Theoretical Model
to Achieve Management Effectiveness in the 21ST Century’ Academic
leadership Journal, vol.13, no. 12, pp 212-243.
McGregor has written two theories about human nature. Theory X basically assumes that people will do the least amount of work required of them. That they will need to be monitored and workers will need a set of rules for every employee to follow . There is also no incentive for them to go above their current job duty. Theory Y basically believes that if you give the employee the opportunity to do well the employee will take that opportunity and use it to the best of their abilities. They are able to set their own work goals and really strive to put their all into their career. They will be go getters that are responsible for their self and willing to do whatever the company needs from them. They will own up to any issue and trust that their co-workers will do the same (Larsson, Vinberg & Wiklund, 2007).
Taylorism is a system that was designed in the late 19th century, not only to maximise managerial control, but to also expand the levels of efficiency throughout workplaces. With this being said, productivity levels increased and fair wage distribution was the main result. However, with other, more recent theories and systems, such as Maslow and Herzburg’s theories, these helped to focus on the satisfaction and motivation of the workers rather than the concern of managerial control and empowerment. Fredrick W. Taylor ended up developing 4 main principles to help increase the work efficiency and productivity in workplaces; these will be discussed later on. Other theories relating to this include, Fayol, Follett, Management Science Theory as well as Organisational-Environmental Theory. All theories listed have an influence on the way businesses work effectively and put their skills to action. This essay will highlight how Taylorism was designed to maximise managerial control and increase productivity, furthermore, showing how more recent theories were developed to focus on empowering employees and to extend the use of organisational resources.
Tapinos, E., Dyson, R.G. & Meadows, M. (2005). The impact of performance measurement in strategic planning. International Journal of Productivity and Performance Management, 54(5/6), 370-384.
According to McGregor Theory X is representative of a manager influenced by the most negative aspects of classical managemental theories. In contrast, a Theory Y manager is one who adheres to the precepts of the human relations movement. Theory X states that people must be controlled and motivated to fit organizational needs; and that without intervention and direction, people would be passive or resistant to the achievement of organizational needs. (McGregor, 1957, p.23). Theory Y denotes that behaviors stemming from these managerial assumptions would lead to a more satisfied and more productive workforce.
Since the end of the 19th century, when factory manufacturing became widespread and the size of organisations increased, people have been looking for ways to motivate employees and improve productivity. A need for management ideas arise which lead to classical contributors such as Frederick Taylor and Henri Fayol generating management theories such as Taylor’ Scientific Management and Fayol’s Administrative Management. In the late 1920’s and early 1930’s the Hawthorne studies were conducted where Elton Mayo was the predominate figure and contributed to the Behavioural viewpoint. This brought about a Human Relations Movement which included Douglas McGregor’s Theory X and Theory Y approach. Similarities and differences can be found between the theories due to the relevant time period they were implemented, the motives or goal of the theory and how they view organisations. However the use of contingency theory can help negate the dissimilarities which occur as it allows the relevant elements from each theory to be applied to specific situations.
Morley, M., Moore, S., Heraty, N., Linehan, M. and Maccurtain, S. 2004. Principals of Organisational Behavior: An Irish Text. 2nd ed. Dublin: Gill and Macmillan.
Holloman, C. (1974), “What McGregor Really Said”, Business Horizons, Vol. 78, No. 1, pp. 17 Issue 6, p. 87 – 92. Karlöf, B. & Lövingsson, H. (2005), The A to Z of Management Concepts and Models, Thorogood, London. Kermally, S. (2005), Gurus in People Management, Thorogood, Sydney.
Before the introduction of the balanced scorecard tool, only financial measures were used to determine the organi...
It is well established reality that organisations in the world today can no longer survive without focusing on their employees. If they have to be at the competitive edge they have to invest in human resource, and placing their employees on top priority. This notion has lead to the strategies that, most organisations are pursuing through employee management. To achieve the optimum performance from employees organisations must motivate their employees, and have to engage them in activities that will benefit and help employees in achieving their predetermined goals and objectives. In order to achieve this, it is imperative for managers to set in motion work conditions that will help employees to achieve satisfaction of their job, low turnover and absenteeism rate and promoting the environment that promotes the organizational commitments and organizational citizenship behavior. Job satisfaction has been identified as a major requirement for organisations which aim to achieve excellence in their operations. Armstrong (2003) refers to job satisfaction as the attributes and feelings people have about their work. By extension, job satisfaction will mean positive or favourable attitudes towards one’s job whilst a negative or unfavourable attitude indicates job dissatisfaction.
Due to the changes in management patterns and advancements, there are changes that could be made to the theory to make it relevant and applicable in the contemporary management. For instance, in the fourteen principles, the inclusion of staff welfare may make the theory flexible and adaptable (Thomson 2004).
Arnold J., Silvester J., Patterson F., Robertson I., Cooper C. and Burnes B. (2005) Work Psychology: Understanding Human Behaviour in the Workplace 4th edition, Pearson Education Limited Essex
By 1980s, the use of traditional performance measurement was perceived insufficient to help the managers maintain the company ...
“Business productivity is dependent on employee job satisfaction”. When an employee feels satisfied, secure and trust the employer, they work harder which will enhance the business productivity (Philip, 1958). Moreover, when the employee feels respected, admired, and appreciated by their employers, they will produce productive work which will generate high profit and revenue and hence less turnover (Kalim, Syed & Muahmmad,
There are various challenges faced and even more opportunities for organizational behavior to assist workers in improving the workplace as a whole, people skills, productivity, and customer service. Understanding and taking time to learn and educate one’s self is how attitudes develop and affect behavior is a key component to organizational Behavior. The bottom line is that the more tuned into the needs of its employees, the more successful a company is likely to become. A company will absolutely benefit a great deal so long as employees and management alike are able to control and monitor their attitudes for the appropriate
OLLIER-MALATERRE, ARIANE; ROTHBARD, NANCY P.; BERG, JUSTIN M. Academy of Management Review (Oct2013), Vol. 38 Issue 4