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Principles of effective management
Principles of effective management
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What role, if any, does McGregor's Theory Y play at Whole Foods? Explain McGregor has written two theories about human nature. Theory X basically assumes that people will do the least amount of work required of them. That they will need to be monitored and workers will need a set of rules for every employee to follow . There is also no incentive for them to go above their current job duty. Theory Y basically believes that if you give the employee the opportunity to do well the employee will take that opportunity and use it to the best of their abilities. They are able to set their own work goals and really strive to put their all into their career. They will be go getters that are responsible for their self and willing to do whatever …show more content…
He thinks that if the employees are in charge of their own careers that they will work that much harder. He believes that someone who wants to be at work will positively impact all customer relations which helps the brand maintain its high level of customer satisfaction. The core belief is that happier people doing their jobs will lead to a much higher degree of service for the customers. Happy customers tend to have repeat business and helps the brand grow or maintain their level of business. Mackey also wants employees that have a high degree of ingenuity and creativity. The next great idea will not come from a board meeting but often come from those that work directly in the field. Essentially he wants to make use of everything the employee has to offer. Their problem solving skills, intellectual potentials, and any other skill that can be utilized should be utilized to help build a better Whole …show more content…
They seem to be a company that enjoys their employee’s success. It is a great reflection on the company that so many people seem to enjoy their position at Whole Foods and feel like that are making a positive impact on both Whole Foods and the customers. Any company that focuses on self-motivation is going to be a winning company. This helps them build dedication and loyalty to their brand by giving those who work the hardest the most opportunities. They have been ranked as one of the top 100 places to work in America by Fortune since the list was created in 1998(WholeFoodsMarket.com). That alone is an accomplishment but it really shows that the people that work at Whole Foods are invested. They believe that this is one of the best companies to work for and that type of atmosphere is contagious. Stability is another factor that could make Whole Foods an attractive career. They have been consistent in everything they have down and show a dedicated to the communities around them. Not many companies have the same track record and this proves that Whole Foods is in it not only for
The food market business is usually a difficult one, but online retailer Amazon's proceeding to purchase high-end chain Whole Foods changed the landscape. The new corporation is currently reducing prices, as well as Amazon is managing to reduce costs by taking its online expertise
The company’s approach to motivate employees has been working in a positive way. The employees are satisfied with the family style community, and the productivity has increased as well. The company’s style of treating employees as important partners has been successful in other manufacturing companies too. For example, when Honda opened its first factory in the U.S., the CEO and employees shared the same cafeteria, just like Lincoln.
Simpson, M., & Patton, N. (2012). Leadership in Health Practice. In J. Higgs, R. Ajjawi, L.
Contained within the following paper is the evaluation of the author’s organization’s mission, vision goals, and objectives .The author will discuss the pre-determined questions as set forth by Jeffrey Trapp, a certified University of Phoenix instructor. This paper will discuss the differences that a rise between a company that has implemented TQM (Total Quality Management) with that of the authors own organization’s management style.
Ledlow, G., & Coppola, M. N. (2014). Leadership for Health Professionals. Burlington: Jones & Bartlett Learning .
Leadership is a communication process of a leader and individuals in which the leaders behavior or attitude directs individuals towards any goal effectively. It is widely believed that leadership creates the vital link between organizational effectiveness and people’s performance at an organizational level (Avolio, 1999; McGrath and MacMillan, 2000). The effectiveness of an organization depends upon the leader having an effective leadership style in order to effectively reach the goal of the organization; with it being one of the key driving forces for improving a firm’s performance. Scholars suggest that effective leadership behaviors can facilitate the improvement of performance when organizations face problems (McGrath and MacMillan, 2000). To effectively achieve leadership of individuals and organizational outcomes, four theories can be used; Fiedler’s Contingency Model, Hersey and Blanchard’s Situational Leadership Model, Vroom & Yetton Participative Leadership Model, and House & Dessler Path-Goal Theory.
Gamble, John E., Strickland, A.J. Thompson, Arthur “Whole Foods Market In 2006: Mission, Core Values, and Strategy”, Crafting & Executing Strategy 15th Ed., McGraw-Hill Irwin, 2007
The role of leadership has become increasing valuable for organizations to be successful. According to Huber (2014), Leadership can best be defined as method utilized to ensure that an objective is completed. There are many different types of leaderships that can be found within each organization. In this paper I will highlight an example of a specific leadership style that we come across in healthcare settings. I will review my leadership self-assessment results and discuss the impact of leadership on staff and groups.
Goldsmith, M. (2004). Changing leadership behavior, Journal for Quality & Participation, Vol. 27 Issue 4, p28-33, 6p
The overall goal of performance management is to ensure that an organization and its subsystems (processes, departments, teams, etc.), are optimally working together to achieve the results desired by the organization. Performance management has a wide variety of applications including measuring the leader performance, such as, staff performance, business performance, or in health care, health outcome performance measures. To manage and measure performance of leaders are directed to the organizational strategic goals and mission. The primary reason to measure and manage performance of leaders is to drive quality improvement. The Clinical performance of a leader are derived from evidence-based clinical guidelines and measurement allows an evaluation of an important outcome of care for patients, and it is a proxy to understand the effectiveness of the underlying systems of care. Just as there are evidence-based care guidelines for many conditions, there also are established measures that indicate how leaders has effectively guidelines and has translated to
Leadership is an important aspect of all businesses, especially the health care industry, and without good leadership, patient care and outcomes may be affected. Effective leaders and managers use various styles and theories and adapt these with consideration to the characteristics of their workers and of the environment. A self-assessment was done that asked a series of questions that generated a picture of the quality and what style of leader that I am. This picture will be compared to existing leadership and management theories along with a few examples. Also, my leadership style will show the actions and behaviors required for effectively leading an ideal workforce and workplace environment. There are many surveys that help one to
Leadership is often described as the behavior of an individual when directing the activities of a group of people with a shared goal (Al-Sawai, 2013). It can be difficult to examine leadership in the context of health care, because research and theories of leadership were created in a business environment. These leadership styles are then applied in a health care framework, which has its own unique complexities (Al-Sawai, 2013).
I prefer to write an article about leadership qualities because leadership is more than just a title, more than just the remuneration received, more than just the power vested, but it is about the unequivocal changes a leader can cause not just to their subordinates but to the recipients of quality healthcare as well.
TQM is about improved customer satisfaction so it then offers the prospect of a great market share and profitability. Some hospitals are not quite worried about what their “customers” think because eventually they will get their money. With research, I have found a consensus that TQM can be an important role of a hospital’s competitive edge in the quality management of the healthcare system. With TQM in any situation, there needs to be a high quality of management and leadership. Without this, things will never change and grow. Also, switching positions up could help to increase the amount of knowledge and new ideas. Total quality management needs to include top-management leadership and support, employee involvement, systems thinking, continuous improvement and data-based decision
Historically organisations strove to better productivity by bringing in technology and designing jobs in such a way that reduces the influence of personnel commitment on task outcomes (Harrison, 1987). Scientific management was prevalent in that employees were viewed as units of production or cost. Furthermore they made sure the little commitment needed from workers was achieved by way of multiple levels of employee supervision and stringent controls to minimise cost and maximise quality and output (Harrison, 1987). This is consistent with McGregor’s (1960) theory X, in that organisations considered workers to be lazy, dislike their work and in need of close supervision in order to be productive. Conversely the resultant boring and repetitive