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The importance of performance evaluation in any organisation
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Performance management system in organizations
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The fundamental role in management is attaining predetermined objectives through cooperation of staff and other parties. Organizations therefore attain their goals by utilizing the competence of their employees and this mostly applies to the executive members who are mandated with the responsibility of overseeing the development of the company’s priorities. However, there are instances when the employees at any level in the organization may experience problems due to distortions, which may cause errors and in the process compromise the goals and priorities of an organization.
One of the possible causes of errors is failure to accept personal responsibility. The executive members for example are faced with many challenges of making the right decisions at the right time. This involves engaging in organizational consultation in order to develop the expected returns (Boin 2010). However, the management has to ensure that the company is compliant with the risks involved in any decision-making venture and hence bear the accountability associated with any eventual fate. If the employees fail to take the personal responsibility; they not only jeopardize the efforts of the other parties involved, but also endanger the company’s corporate goals.
Personal problems may also cause distortions and lead to development of errors. Any employee working for a certain corporation should distinguish between corporate and personal problems (Center for Error Management 2004). One of the most common problems is financial constraints that cause employees to lose focus as they try to find ways of generating extra income. In such instances, the employees become stressed up and this increases the possibility of errors. Combining personal problems with w...
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Kartzellm, R & Yanalorich, G 2000, Work, Productivity and Job Satisfaction, University Press, New York, NY.
• Accountability: We don’t say, “It’s not my fault” or “It’s not my job.” We take responsibility for meeting our commitments – our personal ones as well as those of the entire organization. We take ownership of the
The consequences far outweigh the good intentions. But, sometimes the people who are thought to be knowledgeable and trustworthy may turn out to be irresponsible and poor decision makers.
Every organization and business enterprise has a dream of making the highest profit in all their ventures as well as minimizing all the inputs while at the same time maintaining the quality of their products and services. This goal cannot be achieved without the proper and powerful management team that directs all the organization operations and calls the shots. Management comprises of procedures and processes for rationalizing and connecting the activities of the business in order to achieve defined objectives and goals. In most cases, management is included as a fundamental of production process in the same category as machines, raw materials, and cash (Niederle, 2013). However, for an organization’s management to effectively and efficiently manage all its activities that include staffing, organizing, coordinating and controlling, it has to be conversant with rules of the land regarding
The Goal is a book that focuses on the theory of constraints in order to improve production. Eliyahu Goldratt brings us a pleasant story that shows the important strategies that any manager or CEO should follow to be successfully productive, and capable of reaching their goals. The book easily explains and demonstrates many attainable ways for any human being to learn how to manage their industrial relations, business processes, and also, their personal lives.
Many organizations have developed written statements known as Mission and vision statements, which support employee performance and motivation strengthening the organizations culture and helping reach goals. Some organizations promote high performance restructuring by dedicating the introduction of a team approach to work structuring, and high skill variety and feedback on performance, which results in job characteristics and improved satisfaction. Organizations nowadays are forced to pay extra attention to their employees’ needs and customers’ needs by means of employee recognition, goal alignment and work force engagement. For teams to be engaged and effective, members must feel appreciated, and believe in their leaders (Dixion & Hart, 2010). Organizational culture obtained with Path-goal theory is equivalently important because appropriate culture is required to sustain or facilitate established high performance efforts. With high employee performance and goal alignment organizations use management by objective (MBO) an integrative approach for management that supports the attainment of customer satisfaction through wide variety of tools and procedures that the end result will be higher quality of goods and services achieving business excellence (Evans J
Occasionally, management strife and issues will occur because basic human nature instinct calls for disagreements and social interferences. However, it depends on the upper level of management to deal with problems that occur in a timely and effective manner that benefits all parties involved. There are a number of reasons that management discrepancies may occur, with the leading being various attitude problems. If team members feel underappreciated or taken advantage of they will show their disgruntled feelings, and it can cause serious issues if not handled immediately. The second are communication issues, ...
In their pursuit of effectiveness, all organizations must engage in the process of determining what goals and objectives they wish to achieve. Establishing what is important to your organization allows you to invest your resources wisely while avoiding squandering them on trivial matters. Though determining what is important is essential, understanding how you will go about accomplishing those matters is of equal consequence. Without clear strategies to accomplish organizational objectives, team members will work aimlessly. An objective without a strategy is much like taking a road trip with only a destination in mind: the process can be aggravated with wrong turns, wasted gas, lost time, and arguments between travel companions.
The Competing Values Framework is originated by Quinn and Rohrbaugh. It emphasizes the organizational problems and choices faced by managers. The framework is divided into various managerial roles corresponding situations, as well as specific organizational environments. For instance, the facilitator and mentor roles rely on cohesion and morale to bring about human resource development within the organization. While the innovator and broker roles rely on flexibility and readiness in order to receive the growth and resource needed to perform an effective organization. The director and producer roles are more applicable for planning and goal setting skills and will result in productivity and efficiency. The monitor and coordinator roles are intended to managing information and communicating. The framework can also be divided into two main roles. The first four mentioned above are the transformational roles, and the last four are the transactional roles (Belasen, 1996). The transformational roles are more aimed toward making changes and developments, while the transactional roles have strong emphasizes on managerial authorities. The key to becoming a master manager is to be a successful manager who is able to perform each role in order to cope with all difficulties being faced as a manager (Quinn, 1988). A successful manager is also someone who is perceived by others as performing all of the eight roles more frequent than a normal manager and recognizes each of its importance thoroughly (Denison, 1995). A study by Bono (2004) also shows that giving importance to any specific working environment, such as rational goal model, may lower the effectiveness of other areas. Denison and Spreitzer (1991) stated that when a manager does not gi...
It is very clear that the problems experienced in the companies are not lone standing but in most of the cases they are dependent on each other and there are strong bonds or relationships with regards to the cause and effects between them. It is therefore important to form or establish a strong cause and affect between them.
miscommunication, which in ways could cause loss of work time, due to doing the wrong job.
This means that the goals of the employees, as well as project goals are not well defined. Often the goals are weak and vague in nature. When this happens, it is very difficult to find a common ground for where the team terms as successful. It is just like bowling in the dark. It is possible to hear the ball hitting the pins – but wouldn’t it be nice to know which pins are actually knocked down. Additionally, this brings an atmosphere where employees can’t speak about their profession with authority and certainty. These are signs of managerial
How the employees job contributes to the overall goals of the organization “line of sight”
OD also emphasis on error detection and correction, OD wants to promote equality and minimizing the power gap between individuals in the company. This vision and function of OD made it occasionally an easy target for critics. OD’s focus on democratizing organizations was frequently felt as threatening by the targeted managers, especially the power structure, since its emphasis on change, democracy, and intimacy (Bradford & Burke, 2005). As mention earlier, the business environment is changing and evolving, economy is becoming more international which mean diverse market and competitors, political and cultural factor also vary across countries this may require organizations to change their structure and managements, in which OD can help on designing and implanting the plan. Knowledge is scattered across the organization those at the bottom structure may have more skill and training than people at the top. OD realizes that they are closer to the problem and can provide more productive input and the need to reduce the power gap since involvement leads to commitment, Rather than a process that results in people losing their jobs. OD seeks to develop a vital that may lead to an effective organization, this then will allow for expansion of the activities of people meaning putting people in other types of jobs rather than laying them off
There is a clear division of work and responsibility between the management and workers involved in the firm. Workers simply carry out the work while managers are concerned only with th...
Another reason for suffering stress is related with work problems. For instance, at many jobs...