Managers Guide to Performance Management

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Preview: This book provides a lengthy indoctrination of the what and why of performance management. This summary will cover both the pragmatic and practical pieces of the text; while excluding some of the specific instruction for those who oversee the overall orchestration of performance management in the workplace. The purpose of this paper is to allow its readers to grasp some main themes of performance management and develop a vocabulary for discussion and debate of the topic.
Section 1: The focus of many managers is most often on the wrong things. They focus on appraisal rather than planning. Performance appraisal is not performance management. Managers often focus on a one-way flow of words (manager to employee) rather than dialogue. Performance management and the end of the year appraisal are often seen as a necessary evil. They don’t realize that if carried out properly, performance management has the potential to fix many of the problems they’re facing.
Performance Management - is an ongoing communication process, undertaken in partnership between an employee and his or her immediate supervisor. Done together, this approach involves establishing clear, shared expectations and understanding about:
• The essential job functions an employee is expected to do.
• How the employees job contributes to the overall goals of the organization “line of sight”
• What “doing the job well” means in concrete terms.
• How employee & supervisor will work together to sustain, improve, or build on existing employee performance.
• Identifying barriers to performance and removing them.
• How job performance will be measured (notice this is last on the list).
The payoff for an organization is deep and wide. Mangers who are in ongoing ...

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...ll work groups. Written notes should be taken as both reminders and accountability pieces for to dos and follow ups.
Managers Guide to Performance Management is valuable for organizations both large and small. It provides enough information for the CEO and individual managers to be successful at any and all stages of performance management. Individual managers can learn and apply the valuable principles even if their organization does not leverage performance management.
The author and his supporters have an incredibly resource full website that provides more information, over 1000 relevant articles, tools, assessments and more. You can dig in at www.performance-appraisals.org. No information, registration or costs required for this site.

Works Cited

Bacal, Robert. Manager's Guide to Performance Management. 2nd ed. Vol. 1. New York: McGraw-Hill, 2012. Print.

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