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Effective listening strategies
Effective listening strategies
Effective listening strategies
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Introduction: Unit One introduces the concept of listening and being present as a foundation to collaborative conversations. Three main messages conveyed within both the Clark (2006) and Wong (2004) academic articles are; positioning oneself from a place of not-knowing, mindful listening and the importance of experiencing discomfort mindfully. These messages help to create a space for understanding through listening. A not-knowing stance repositions the client as an expert, mindful listening allows for a non-judgemental gaze, both at oneself and others, within mindful listening, discomfort is viewed as a way to promote individual growth. Creating a space for understanding makes room for a listening silence that embraces dialogue that crosses …show more content…
Wong (2004) identifies listening rationality as functioning within silence through mindfulness; this silence allows coexistence which permits dialogue to be possible. Clark (2006) identifies a not-knowing stance as a way to co-create understanding. A space of understanding is necessary to work collaboratively across difference. This creation of space relates well to the pursuit of social justice; Wong (2004) asserts that the way meaningful dialogue is facilitated between people located in intersecting and conflicting discursive frames is important for the co-construction of a just society.
Mindfulness:
Without the attachment of discourse such as good/bad, a person may non-judgementally examine their power and gain insights into ways they perpetuate oppression (Wong, 2004). This engagement in critical reflectivity regarding one's own discourses and location of privilege is necessary for the "integration of what one learns and knows with how one acts" (p.4). Action for social justice can begin when "discursive rationality, the dominant form of knowledge" (p.3), is replaced with listening rationality.
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The additional resource I found is by Gomez (2015), a community activist and author. Gomez addresses social change as an individual, from a place of love and creating understanding. Her blog details her experience moving from a place of anger, regarding structural racism, to a place of mindfulness by incorporating the teachings of Thich Nhat Hanh. In addition to her experience of practicing mindfulness within chaos, Gomez further highlights a created space of understanding through dialogue at the end of her blog, which I felt was fitting for the
...om an unbiased perspective, engage in self-discovery, listen from a stance of genuine curiosity, ask questions, and pay attention to feelings. Finally, with consideration for both perspectives, we can begin problem solving. The authors of Difficult Conversations suggest working toward a productive, learning conversation, and they offer realistic advice on obtaining this objective. I am glad that I had the opportunity, and that I took the time, to read this book. It has empowered me to tackle difficult conversations with confidence, and it has changed my approach to problem solving.
Listening is a vital and important part of communication. While speaking clearly and concisely is imperative, true listening is central to speaking with mindfulness and in the case of the counselor, this mindfulness has the possibility of leading clients to their own solutions to life’s tough circumstances. In his book, Petersen (2007) breaks down the communication cycle so that we can be aware of how we react when people share their emotions with us, and how to effectively communicate by listening and speaking in turn to build strong and supportive relationships, whether they are personal or professional.
Petersen, I have realized there are many actions and changes I need to make in my life. One thing I struggle with the most is listening. In order to overcome this struggle, I am willing to incorporate the “talker-listener card” into my everyday conversations (Petersen, 2007, pp. 55-64). Using this tool will guide me in developing active listening skills. Whenever I have a disagreement with a friend or family member, I can utilize this card. According to Petersen (2007), “Using the TLC opens the door to more effective conversations when someone needs to ‘talk things over’” (p. 55). This method helps prevent screaming matches and forces people to respond calmly and rationally to disagreements they are
During the sessions, I realized that my strengths are providing the appropriate amount of verbal and nonverbal signals to the other participant during the conversation. Something that I could work towards is becoming a better listener when the subject matter might not interest me. It is easy to stay engaged in a conversation that strikes interest, but harder to do the same when it might not be as appealing. Living in a shared space with someone I wasn’t familiar with was a learning experience. Having that occurrence has prepared me to be comfortable with managing conflicts. Even though I had the privilege to live alongside another person there will be situations where I am not as skilled despite previous experiences. In preparation, I can continue to grow in this area by practicing my listening skills and understanding that each resident is different. Therefore, different methods of action should take place, and knowing the appropriate places to refer someone is another way I can continue to grow. After taking the assessment on personal conflict management styles I learned more about how I deal with conflict. I learned that I am more likely to look past differences to save the relationship and I would opt for a calmer approach to conflicts when I notice there a difference between me and another individual. I am comfortable with managing
Listening Without Judgment and Thinking Positively The sketch that was just been performed on stage by my friends shows you one of the consequences that can arise due to listening without judgment. There are many more consequences that you can imagine but I can tell you that they are all disastrous. Misunderstanding is a major factor which is the origin of fights in families.
A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.
What is the primary reason you, personally, "tune out" and fail to listen effectively? What advantages and what problems does it result in? What specific steps can you, personally, take to become a better listener?
Winston Churchill once said, “To improve is to change; to be perfect is to change often.” Chapters six through ten have helped me to learn a variety of useful information about myself that I have been able to use regularly. By reading these chapters, I have learned how to have better priority management; learned about myself and my personality type and strong intelligence; and developed learning skills along with an effective note-taking system. This information has had an positive impact on all areas of my life including my personal life; professional life; and educational life.
Reflective listening gives the client a sense of importance due to them currently having the floor and a moment to express themselves. Reflective listening is orchestrated through acts of showing empathy towards understanding the perspective of one’s feelings. Through this method, the listener does not offer their opinion or perspective while the client speaks. Adding eye contact can also be beneficial or uncomfortable due to client’s background. For example, one’s culture can believe that is it disrespectful not to make eye contact while another may not participate in that activity. During completing the initial assessment with Gwinda, the social work intern participated by allowing her to discuss the need for services. Gwinda further discussed how she is unsure of how the treatments will go and expressed how fearful she was to undergo these different changes. With uncertainty lingering, the social work intern sat next to Gwinda’s bedside ensuring during that moment the client had a listening
In applying the skills to a case scenario, I found it difficult to focus and use my active listening skills. I do know that in an ideal situation, I will more than likely be one on one with my client and will generally conduct the interview in a quieter atmosphere, allowing me to focus better on what the client discloses. However, with continuous practice I believe I will be able to overcome becoming distracted by background noises.
During this time, I gave the client enough time to talk about the problem without interrupting. This time gave me an opportunity to undertake reflective listening through active listening which ac...
To start, I want to express my sincere appreciation to you for being a listening ear for me earlier and not looking at me any differently. I am so grateful for your kind understanding on my situation.
Listening is a far more difficult art form than what it is typically perceived as. Studies show that people spend most of their lives listening but not actually processing what is said, not quite mastering the beautiful and intricate skill. People typically decide to spend their time doing other things than listening, this can be because of the cultural habits imbedded into them. Learning how to listen takes many skills; critical thinking, a positive attitude, and most of all, understanding others.
A skill, according the Merriam-Webster Online Dictionary, is a learned power of doing something competently: a developed aptitude or ability. The skill of listening is a skill that I believe everyone should have but most people lack. Many people do not realize that listening is not merely the act of hearing a sound but of paying close attention to what someone is saying and trying to understand the message that they are trying to relate to you. Most times people say they are listening when in all actuality they are merely hearing you but not even attempting to understand what is being spoken of. The advantages of being a good listener are vast. This skill can positively affect many parts of our everyday life and interaction with people. Nevertheless, it is a skilled that is overlooked in today’s unmindful society. The reason I believe that listening is of such importance is because nowadays people have developed the mentality of “every man for himself.” People are not concerned about their fellows anymore. We are only concerned about our own issues and problems. Listening is a skill that is acquired throughout a lifetime. It is an important virtue when it comes to communication.People should be taught from childhood the importance of learning how to listen. If we realized how much we would benefit from being good listeners, I believe that things would change. Lack of listening skills affects marriages, parents and children, teachers and students, employers and employees, foreign affairs, and the list goes on.
Interaction is a significant part of our daily lives. Oral communication with others is inevitable, and therefore it is crucial for us to acquire the skills to do so correctly. Aside from simply stating words or expressing ideas, oral communication serves various purposes. Oral communication allows an individual to express emotions, ideas, and feelings; it gives people the ability to empower, inspire, and motivate those who listen; and it allows people to share knowledge and traditions, as well as build their self-esteem. Oral communication is also useful in leading us to new discoveries, ideas, cultures, and perspectives (O’Neill). Thus, oral communication serves several different purposes in daily life; yet each of these purposes are connected to an even larger purpose. According to the textbook Communication: Making Connections, “Effective communication is critical to living successfully in today’s soc...