The Importance Of Knowledge Transfer

1968 Words4 Pages

Knowledge is a currency meant to be transferred as frequently as possible in order to buy and sell ideas, information, and tools. Seeing knowledge as a currency allows us to invest in our structures and organizations so as not to cap the potential of not only the businesses, but also the work force behind those businesses. Mr. Si-Chi Chin excellently details why knowledge transfer is important. He wrote, “The goal of knowledge transfer is to train a system to recognize and apply knowledge acquired from previous tasks to new tasks or new domains” (Chin, 2013 p.3).
The Problem
This paper addresses how the National Foreign Affairs Training Center can effectively decrease data loss and exponentially increase knowledge and information transfer in order to increase both job satisfaction and productivity. This is based on the current situation at the National Foreign Affairs Training Center (NFATC). The most recent report by the Office of the Inspector General (OIG) cited NFATC as having serious flaws in their knowledge transfer procedure. Frequently, the OIG reported that information was being kept by the highest-level offices with out being properly disseminated to the individuals (OIG Report, 2013). This creates a knowledge bottleneck in two ways. One, the information is not being disseminated properly to those who need to do their jobs, and two, when those individuals in high level offices leave, they take that knowledge and data with them, leaving the institute back at square one.
The NFATC trains diplomats in the Washington D.C. area to prepare them for their assignments in embassies all over the world. The state Department itself relies on all levels of employees to undertake the tasks of the DC home base and overseas operations ...

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