The High-Art Of Handling

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“The High Art of Handling Problem People”
In “The High Art of Handling Problem People” by Hara Estroff Marano, Psychology Today, May/June 2012, the author discusses the personalities and behaviors of toxic people and includes information on defusing encounters in everyday life. First, the author lists the hostile as short-tempered, mean, does not like to be wrong, acts in self-serving ways without consideration. and it’s unlike he will see another point of view. Secondly, the neurotic a pessimist, negative, anxious and doesn’t realize she is dysfunctional. Co-workers and others shy away because of the attitude. Next, the Rejection-sensitive, a person who either real or imagined expects to treated badly by others will use passive aggressive

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