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Introduction to the qualities of a good supervisor
The importance of effective supervision
Introduction to the qualities of a good supervisor
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Recommended: Introduction to the qualities of a good supervisor
Supervision of employees can be a hard task to complete. There are many factors that are necessary to be a great supervisor. Supervisors must set the tone, change the paradigms, and create a foundation that results in a truly supportive working environment. (More & Miller 2014, Pg. 355) This being said, let’s take a look at two different scenarios that reflect on the supervisor and their decisions on the matter. Scenario one will deal with bad behavior and scenario two will deal with a difficult employee. Scenario one deals with a police sergeant who reports to a police lieutenant on a situation that he overheard. Sergeant Stevens overheard two male officers telling one another sexually explicit jokes while they were in the hallway after rollcall for the evening shift. Sergeant Stevens did see a female dispatcher in the hall not …show more content…
This will allow the officers to see that their opinion may be taken into consideration but that proper procedure needs to be taken first. This will also set the tone that they need to agree to disagree for the moment and later address their concerns with a supervisor. Officer Smith should have been handled in this manner. He should have been met with to address his concerns. He should have been given the courtesy to express himself and give his reasons for why he was speaking out. If it was because others feel the same way about the changes then a meeting with everyone could be scheduled to hash out these problems or concerns. This way everyone feels that they have a part and their concerns are being met. This will also give the supervisors the opportunity to describe in detail why there is policy changes and why orders are being given. This will form a cohesive bond within the
I have been a supervisor over the years and have gained some experience however I may not be aware of most of the things that are important to the supervisee who needs to learn a lot for me in the clinical setting. Therefore my disposition should be that of a humble supervisor to allow them reach me with their problems and answer some of their questions. I need to give the supervisee the opportunity to teach me as well. I will not feel that I am above learning from them. i should also encourage my staff to allow supervisee speak their mind and bring to bear what they have learnt in class that is not reflected in my hospital this will afford us the needed change we
As now it can be concluded that to make a supervision session effective it is essential to have a deep understanding of these facts and theories. Characteristics of both supervisor and supervisee are equally important. As supervisors must know their roles and responsibilities at the same time, supervisee should have interest towards reflective practice. Maintaining a good supervisory relationship will be useful to analyse the problems. If there are any signs of underperformance seen in the supervisee, the supervisor can approach them to sort out the matter before it causes
Supervision is an opportunity where supervisees are able to review and reflect on their work in order to do it better. Supervisors bring their actual work practice to another person (individual supervision) and can help review what happened in their own practice in order to learn from that experience. Supervision is for better quality service. In a relationship of trust and transparency, supervisees talk about their work and through reflection and thoughtfulness learn from it and return to do it differently. Supervision is based on the assumption that
Introduction What does it mean to be an effective supervisor? Before taking this class, I thought that if a supervisor is able get their employees to work effectively, and efficiently, then the person is an effective supervisor. I didn’t realize until taking this class that supervisors do so much more. After learning more about the other tasks supervisors do like planning, being effective listeners, and motivating employees, I have a better understanding of effective supervision. I am aware that I have had supervisory experiences.
Decision some officers make compromise their loyalty, to the community they swore to protect. It is a stressful situation when deciding to be loyal to the job or to fellow officers. “Many departments have officers swear an oath to serve and protect without allowing personal feelings, prejudices, animosities, or friendships influence their actions”, however, the code exists (Lawrence, 2015). Not the code of ethics or the code of honor, but the “cop code”, which bonds unethical officers to a code of silence to protect each other.
It is imperative for supervisors to focus on what is required in order for his/her employees to accomplish their job. They must be supportive of their employees and provide continual feedback on their job performance .Supervisor need to include their employees when making changes that effect they way they perform their jobs or finding new way to do things that were problematic. Supervisors should give their employees more responsibly to make them feel more valued and powerful. There is also a major need for promotion, pay increase and compensation system (educational reimbursement, vacation incentives etc.
Dr. Sutton highlights what it takes to be a good boss. People that work for a good boss are 20 percent less likely to have a heart attack (Sutton, 2010). Dr. Sutton wrote that teams with stronger leaders cost the company less money and achieved their work better (Sutton, 2010). Engagement and performance of employees were based upon their direct boss and not if the company was good or bad (Sutton, 2010). Most bad bosses have employees who have check-out: actively disengaged, and undermine their co-workers accomplishments. Managers have to find the balance between performance and humanity to be successful. Performance is about doing everything possible to help followers do great work; while humanity is about employees experiencing dignity and pride. Treating managerial work as an endurance race instead of a sprint race with small wins will lead one to becoming a good boss called grit by Sutton. Sutton believes that good bosses walk a constructive line between being assertive and not assertive enough with guidance, wisdom, and feedback that he called Lasorda’s law (Sutton, 2010).
Ms. Geis feels that to be an effective leader one must demonstrate with a high level of confidence, “even if I’m unsure of myself, I have to be ready to stand by my decision and carry it out.” Although, she also stated a competent supervisor must also be able to accept when they are wrong. Ms. Geis provides supervision for 15 direct care workers in the programs and finds “That’s a lot of different viewpoints and perspectives to sort through.” Therefore, she finds difficult people are not easy to work with. From an administrate role, she states, “You can not let it consumes you and affect you negatively.” Ms. Geis feels that to be an effective manager when working with complex individuals one must learn how to use their strengths and adapt the work environment. “You find what they are really good at and place them in the best role that uses their strong points.”
Personal Philosophy of Supervision Beliefs and Philosophy School administrators are important in setting the path for a successful school (Glickman, et al., 2014). The principals could play a dynamic leadership depending on how they exercise their beliefs of the organizational and social environment (McNair, 2011). The principals are the primary facilitators for developing the foundations in learning that will last, to manage the student’s performance at schools, and seeking the improvement at school that will cause great impacts in school‘s education (Gordon,1989). In the recent years in the U.S., education has change in a more cultural diversity population, it is imperative that school supervisors, are trained to encounter this cultural issues, but also assisting others with the opportunities to develop appropriate abilities to deal with different cultures (Glickman, et al., 2014). Even though this increasing awareness of the multicultural issues, many supervisors are not being trained how to deal with this issues in the daily practice.
We were expected to readily accept the change. Another major barrier to change was the lack of effective communication and support. We were just casually told that there has to be a change. There was no support provided for when our team wanted to talk about the change or had any complaints.
as officers to serve and protect. Three possible solutions to this problem would be firing the
The Supervisor Training Program is a necessity that this company has. Since we are rapidly expanding, we have more people that we must integrate into our company. These people need to be introduced to our culture and be trained on the things that are needed to make this company successful. In the past, we have sent our supervisors to public seminars and conferences. However, now we have the opportunity to develop a program that helps our supervisors to continue to grow and improve. This program will help management throughout this company build a culture based on engagement, empowerment, and innovation. The program will be learner centered instead of event driven. In order to develop the Supervisor Training Program the development planning process must take place.
Change usually comes with resistance in any workplace because change disrupts the employees’ sense of safety and control (Lewis, 2012). Kurt Lewin (1951) created a three step process for assisting employees with organizational Change (Lewis, 2012). The three stages are Unfreeze, Change and Refreeze. These are the steps to a smooth transition for change within organizations. Further, these steps are not possible without good communication from upper Management through line staff. Communication was consistently listed as an issue in surveys conducted by the department.
This answers the question of if the process has been fair and if a community member feels they were treated as anyone else in the same predicament. This encourages the community member to tell their side of the story, this procedure also allows the officer to be transparent with the community member by communicating the ways they are being neutral and not personally bias. Third, is to be respectful and following people rights and lastly, understanding if the officers have trustworthy motives by them showing that they care for the wellbeing of the person. In procedural justice, it is very important to communicate, in fact if an officer dots their T’s and crosses their I’s, unless it is
I think there needs to be more extensive training that is available consecutively through a Police Officer’s career. As new stresses compound in their life times, they need to have the sources and the outlets to process these traumas and stresses, in order to maintain a personable and connected state of mind for the community who they work for. While it was not my top value, I really admired the confidentiality aspect to a police man. Police Officers see many traumatic and private issues within everyday life, I never realized how important this particular value is. In order to maintain respect for the victims, the suspects and the families of these people, officers need to have etiquette and honor these individuals by not discussing private matters. I feel that an officer can almost be like a doctor, someone who you call upon for personal help or service to fix a problem. It is important that these officers can find the integrity to be a kind and private person regarding people’s issues. The performance duties of the Police Officer, are also incredibly important. Police officers must not let their personal beliefs and affiliations disrupt their