Soft Skills

755 Words2 Pages

The importance of soft skills and emotion service are gradually accepted and approved by the public. The female-dominated service industry has been generally considered as bringing more job opportunities to women. According to the statistics from ONS, 64 percent of women had a job in 1982, but 71 percent of women were in the workforce by the end of 2017, which is on rising year by year. Among all the job types, women dominate employment within occupations within caring and leisure, accounting for 82 percent of those within these occupation types. Additionally, Garnsey and Rees (1996) have pointed soft skills promote equal opportunities. In their minds, the existence of inequality is a problem that women inflict upon themselves that could be …show more content…

(2009), the uncertainties relating to the definitions of skills has caused confusion and problems in the recruitment and promotion system. Technically, traditional technical skills are easy to recognize and quantify, whereas soft skills are subjective skills that are much harder to quantify (Grugulis and Vincent, 2009). For example, it would be easier to test whether a person can type quickly, speak Russian, or use the computer. It is difficult to examine a person whether has the keen power of observation and the memory, also inspect a person whether has the loyalty and flexibility, particularly after job seekers have known the soft skills required for the jobs they are looking (Grugulis, 2007). Without the objective principle, soft skills would be based on whims and options and subject to stereotypes. During this process, some visible factors such as gender, race, or appearance influence the hiring decisions invisibly, which is an act of discrimination. Meanwhile, ethical issues inevitably occur. For example, if the ability to cope with stress can be regarded as a skill, then those who cannot deal with the negative consequences such as boredom, pressure, anger, disappointment, and failure from work successfully would have been viewed as lacking

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