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External resistance to change in an organization
Impact of change in an organisation
Why do employees resist change
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Recommended: External resistance to change in an organization
Change affects everyone in a business, not just the managers but the employees as well. Managing change in a business can be difficult and many people within an organization can be resistant to change for various reasons. Participation is considered an effective technique for reducing resistance to change, other techniques includes education and communication, facilitation and support, and negotiation.
Change in a business can be uncomfortable because it requires surrendering a certain way of thinking and performing processes and implementing a new way to accomplish a business goal. Encouraging employees to participate in the change can be one of the utmost ways to reduce the resistance to change. An employee who participates in the process
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Another way to reduce resistance to change and decrease the feeling of insecurity is to educate and communicate the change process to employees. Moreover, one of the best ways to overcome opposition to change is to notify individuals about the adjustment in advance. Straightforward communication and instruction helps workers see the rationality in the change. People relate to facts whether they are good or bad, with this in mind, educating personnel and communicating information reduces baseless and false rumors regarding the effects of change in the business. Explicitly inform the workforces about what the change can and cannot affect because the knowledge will ease the sense of fear. Communication of the impending change can be achieved through memos, one-on-one discussions, reports and group presentations. In addition, devote time to talk about how to implement the change and make it successful. For example, management should answer questions honestly, share any reservations, emphasize they are on board and committed to make the change work. Also, ask the workers to join in certain events because only the group can make the modification happen. As managers emphasize that they have the know-how, abilities, and strengths that will help move the group forward, so does every one of the team members. Education and communication are tactics that will ease the …show more content…
Managers can recommend a range of accommodating efforts to decrease resistance. Workforces will feel anxiety and concern during the change, with this in mind, employee therapy, counseling or time off may be offered to help the employee through the adjustment period. By the same token, new skills training can be introduced to ease the fear and reduce the resistance to overwhelming changes. Managers can decrease possible resistance by being sympathetic of employees during this problematic and stressful time. For example, management should never dismiss an employee’s response to even the simplest change. Employees can be expected to experience a range of reactions, emotions and thoughts. Listening to the employees and letting them explain their point of view in a non-judgmental setting will reduce resistance to change. It is important to realize how seriously change will impact a worker and facilitation and managerial support helps workforces deal with apprehension and fretfulness during a modification
The team needs to establish a policy and procedure which would be a step toward an organizational structure. This process will be a framework that defines formal reporting relationships between the different levels of management. For example, the guidelines can be used as a protocol of the process managers needs to follow to assist their employees through the change process. The team also needs to provide in house trainings for all departments so employees can be aware and implement the new changes. The training will increase skill level and improve staff productivity.
Change affects more than just a program or a process within an organization, change affects employees, collecting data on employee’s readiness and willingness to accept a change will help leaders know if the organization is socially ready for change (Cole, Harris, and Bernerth, 2006). A change might be positive for an organization but if the employees who will be affect by the change are lost in the process then it could create a greater issue than not making the change. Leadership needs to communicate and inspire the employees to be positive toward the change, seeking to enhance their job satisfaction not make changes that will increase their desire to leave. This data is best collected early in the change initiative allowing leadership to properly cast the vision while addressing concerns. This requires leadership to create platforms for employees to engage in the change initiative freely (Ford, 2006). Employee attitudes can be measured through these dialogues providing leadership with necessary measureable data (Hughes, 2007).
Establish a change management process. All the changes need to be documented for the reference of other team members.
As a person one might find that we follow a specific routine on the day to day basis. Sudden changes to these routines feels weird and out of place. In William Faulkner’s “A Rose For Emily” based in a fictional town called Jefferson taking place during the twentieth century. The time period is indeed an important factor because southern tradition was above all of the highest importance. This short story gives the audience details of life during that time in which they followed the values of southern tradition and the importance to never stray away from those traditions. The context of the story is laced with subliminal messages of humanities resistance to change.
People can learn to stand up for themselves or change a situation when someone or something at work has caused stress or unhappiness. A job challenge may get worse over time and usually doesn’t go away on its own. The sooner an individual begins to adapt in the situation, or in how he or she responds to it, the easier it will be to ...
Changing situations throughout the world affect all organizations in business today. Therefore, most organizations acknowledge the need to experience change and transformation in order to survive. The key challenges companies face are due to the advancements in technology, the social environment caused by globalization, the pace of competition, and the demands regarding customer expectations. It is difficult to overcome the obstacles involved with change despite all the articles, books, and publications devoted to the topic. People are naturally resistant to fundamental changes and often intimidated by the process; the old traditional patterns and methods are no longer effective.
Prevention of resistance is most effective when implementing change. Preventing the weight of inertia in a workplace allows the change to happen in a timely manner with minimal problems. As Lee (2004) emphasizes, leaders have the ability to effect change and performance. If someone is accountable for outcomes and poor habits, outcomes will improve. The manager must show a caring attitude over the process of change and welcome any positive innovation. This caring attitude will become contagious to the employees working under him and become a priority to them as well. Approaching the change in an accepting, open-minded manner can decrease the vulnerability and frustration associated with change. How the change is presented can make the biggest difference in the outcome of the change. The manager must show that blaming will be avoided at all costs. One will only ask why, not who, to avoid the feeling of belittlement. This can allow employees to become comfortable with voicing their opinions and mistakes, which can allow an even greater range of improvement. The manager must also encourage...
Organizational change affects all levels and individuals of the organization in question. Although a change effort can originate in any part of the organization, it will eventually require strategic effort from the top and buy-in from the bottom in order to be sustained.
There are numerous reasons why an employee might be resisting the change, and there are lots of approaches to address resistance, but without understanding why there is resistance, leaders are unprepared to deal with the issue.
Change usually comes with resistance in any workplace because change disrupts the employees’ sense of safety and control (Lewis, 2012). Kurt Lewin (1951) created a three step process for assisting employees with organizational Change (Lewis, 2012). The three stages are Unfreeze, Change and Refreeze. These are the steps to a smooth transition for change within organizations. Further, these steps are not possible without good communication from upper Management through line staff. Communication was consistently listed as an issue in surveys conducted by the department.
Change in an organization occurs when an organization identifies an area of where necessary change must be undertaken, examines it thoroughly and adapts to it. This may lead to gaps where employees may not adapt to a certain change and therefore it is important that an organization takes into considerati...
Choose a communication tool. When deciding on the communication tool, change managers must take into consideration the sensitivity of the issue or information as well as stakeholders. It is important to keep in mind that people receive and react to information different. Therefore, due diligence must be done prior to communicating the change to employees.
Any divergence in the conveyed message can be taken as untrustworthy and confusing. I need to make the workforce understand that change is acceptable. We don’t want employees wondering about the competency of management when we are asking them for change. We need to keep in mind that communication is paramount in both word and deed. Employees are watching and taking their cues from
There are many aspects in change leadership and people’s fear is one of them. Working as team member in a company takes a long time to adapt to other team members and work productively. Those employees who cannot accept changes fast and adapt to new team members may have troubles to work effectively and may be causing stagnation of other workers and a...
The employee reflects change in an organization as a shift of role, responsibilities and skill. However, in an organizational level its refers change as a framework structure around the changing needs and capability of an organization to perform. Both employee and organization’s perception of change are needed to ensure the change is successful. Brown (2011) reported that “the role of change as a corrective action often affect patterns of work or values, and in consequence meet with resistance” (p. 144). Once an organization and its member decide to conduct a change program, they intensify the forces that driving the change. The life cycle of employee’s resistance is necessary in accomplishing change in an organization. There are five important phases in a life cycle of employee resistance to change in an organization, namely introduce the change, forces of change emerge, direct conflict happens in an organization, residual resistance appear in an organization and lastly, establish the change. (refer to Figure 1 in Appendix 1).