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The importance of effective communication in healthcare
The importance of effective communication in healthcare
The importance of effective communication in healthcare
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The cost of Medical equipment plays a significant role in the delivery of health care. The clinical engineering at Victoria Hospital is an important branch of the hospital team management that are working to strategies ways to improve quality of service and lower cost repairs of equipments. The team members from Biomedical and maintenance engineering’s roles are to ensure utilization of quality equipments such as endoscope and minimize length of repair time. All these issues are a major influence in the hospital’s project cost. For example, Victory hospital, which is located in Canada, is in the process of evaluating different options to decrease cost of its endoscope repair. This equipment is use in the endoscopy department for gastroenterological and surgical procedures. In 1993, 2,500 cases where approximately performed and extensive maintenance of the equipment where needed before and after each of those cases. Despite the appropriate care of the scope, repair requirement where still needed. The total cost of repair that year was $60,000 and the repair services where done by an original equipment manufacturers in Ontario. OEM was the only company in place that provided the highly technical parts and services that where needed to fix those scope equipment. Victoria Hospital and other facilities felt that OEM charges where extremely high but they had no other options to consider until other firms decided to enter the industry. This turnaround was a way for hospitals such as VH to decrease costs in their organization because the other competitors offered cheaper repairs, written warranties at a reasonable return time. Unfortunately the reality where that the third parties’ less expensive model in the long run ... ... middle of paper ... ...y understand of why the change is needed. For example he can provide the employees with the pros and cons of the current process and how the new implemented changes will improve the organization. Mr. Smith and his Universal Hosts members will work to promote efficiency in the hospital. The team needs to establish a policy and procedure which would be a step toward an organizational structure. This process will be a framework that defines formal reporting relationships between the different levels of management. For example, the guidelines can be used as a protocol of the process managers needs to follow to assist their employees through the change process. The team also needs to provide in house trainings for all departments so employees can be aware and implement the new changes. The training will increase skill level and improve staff productivity.
General Practices Affiliates is considering an offer from Titus Lake Hospital to join under a provider leasing model. Under a provider leasing model, Titus Lake Hospital is purchasing General Practices Affiliates’ services. The practice will retain control of personnel, management, and practice policies. Titus Lake Hospital submitted financial reports to assure transparency during the lease agreement process. The following analysis will discuss whether Titus Lake hospital is a viable financial partner for General Practice Affiliates, possible implications of the lease, and recommendations.
Health Care workers are constantly faced with legal and ethical issues every day during the course of their work. It is important that the health care workers have a clear understanding of these legal and ethical issues that they will face (1). In the case study analysed key legal and ethical issues arise during the initial decision-making of the incident, when the second ambulance crew arrived, throughout the treatment and during the transfer of patient to the hospital. The ethical issues in this case can be described as what the paramedic believes is the right thing to do for the patient and the legal issues control what the law describes that the paramedic should do in this situation (2, 3). It is therefore important that paramedics also
This paper’s brief intent is to identify the policies and procedures currently being developed at Midwest Hospital. It identifies how the company’s Management Committee was formed and how they problem solved and delegated responsibilities. This paper recognizes the hospital’s greatest attributes and their weakest link. Midwest Hospital hired Dr. Herb Davis to help facilitate the development and implementation of resolutions for each issue.
Huntsville Hospital (HH), located in Northeast Alabama, part of the Huntsville Hospital Health System, originating in downtown Huntsville, Alabama in the late 1800’s. As the not-for-profit, public hospital system developed, HH became the second largest employer in Madison County, Alabama with an estimated 7000 employees, 2000 nurses and 1000 physicians.
The use of supplies is a problem because we are spending too much money on them. We are a world-renowned hospital with very high-end robots and equipment. Therefore, our surgeons demand the best and the higher valued machines and supplies. Cost and quality need to be considered. We do not want the quality of care for the patients to be jeopardized because of inadequate planning in regards to low quality supplies (Sullivan, 2009).
Shouldice Hospital has developed a highly specialized technique for hernia operations. This hospital has a competitive advantage to other organizations providing hernia operations because they us a superior method to repair the hernia, are able to maintain relatively low costs, and have high patient satisfaction. Their strategy is if focused mainly on the psychological affect operations can have on a patient. If a patient is fully sedated during the operation, and afterwards told to stay in bed their healing progresses much slower. The goal of Shouldice hospital is to have patients immediately active post operation. They tell the patient that they are able to get up and walk around, therefore the patient doesn’t feel “put
acts as a change instrument within the organization through setting an example of how to initiate and execute change;
Golden Age Hospital (GAH) will seek to improve operating performance to increasing review of patient outcomes and satisfaction. The healthcare organization will thus base its operations on the core competences and functions to improve its financial outlook and service delivery. These core competencies include; designing and implementing patient-centered, economic value, the patient experience, safety, and clinically integrated models of care that optimize quality. Therefore, GAH, as parts of care systems, will have the capacity to integrate with healthcare providers as clinical and economic partners, to redesign and create the synergy for delivery systems.
instruments, diagnostic imaging equipment, etc.) and information systems across the hospital.” The one saving grace that is discussed is their use of health information exchange. As Minghella explains;
changing the individuals in the company (their skills, values, attitudes, and behavior). On this case, the changes are considered to be instrumental to organizational
It is important to identify some of the problems an organization may have and go in and analyze them. There are many techniques that can be approached to help gain businesses people side of management like improving rapid response to customer service needs, low employee output, and costs. Change is not easy for some people, so making sure employees understand why change is needed helps people to become more aware and have the time to adjust or process those changes.
Facilities and equipment: - ability, location, age and cost to support or return can have a significant collision on procedure.
Hayes (2014), encourages change managers to keep an open line of communication with employees. Although these ones may not agree or support the upcoming change, they value the information being given to them at the onset and may eventually tolerate or accept the change. Therefore, it is important for change managers to not only communicate with employees, but provide relevant information, as the quality of the communication is of the utmost importance.
The world is constantly changing in many different ways. Whether it is technological or cultural change is present and inevitable. Organizations are not exempt from change. As a matter of fact, organizations have to change with the world and society in order to be successful. Organizations have to constantly incorporate change in order to have a competitive advantage and satisfy their customers. Organizations use change in order to learn and grow. However, change is not something that can happen in an organization overnight. It has to be thought through and planned. The General Model of Planned Change focuses on what processes are used by the organization to implement change. In the General Model of Planned Change, four steps are used in order to complete the process of change. Entering and Contracting, Diagnosing, Planning and Implementing, and Evaluating and Institutionalizing are the four steps used in order to complete the process of change in an organization. The diagnostic process is one of the most important activities in OD(Cummings, 2009, p. 30).