Public Management Case Study

2. Public management could not function without capable leaders. What qualities and skills are the most important for successful public managers to possess? Identify the key characteristics of successful public managers, provide examples of these characteristics at work in the public sector, and show the impact of these characteristics on public organizations.

Throughout the semester, we were given an opportunity to read a multitude of articles that provided information about various key skills and characteristics of capable leadership in public administration. There are several that could be categorized as key qualities or skills, as public manager’s maneuver through the bureaucracy of modern day governance. However, I believe public managers

He would rather walk away from a career he loved, then allow misuse of lands he swore to protect. His open display of protest, turned on everything he learned in 32 years working for the Forest Service. However, his act of disobediance ensured he would not turn away from his core values. The impact of Fergusons authenticity could be felt outside the Forest Service, as supporters of his efforts continued to heap awards and accolades on him. One such award was presented to him by the Sassafras Chapter of the National Audubon Society commending his “extraordinary efforts in the preservation of our natural resources” (O’Leary, 2009. P. 1072). The accommedation continued stating how “most of us find our own interests often conflict with those of other people in our society. Mr. Ferguson labors within a milieu where those conflicting forces have to be balanced. He performs there with a grace and gentle spirit that must be admired” (O’Leary, 2009. P.

His objective was to transform the department by dismantling discriminatory practices and polices (Williams, 2006. p. 815). Over a career in public service that began at the end of 1959, and in less than 30 years he transformed many of the policies and procedures that discriminated against African Americans in the Metropolitan D.C. Police Department. His visionary public management skills were built on doing the little things, and making incremental changes that assisted others. Burtell Jeffserson was a trail blazer, and leader in public