Pic Workload Assignments

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You are responsible for the most difficult BE and PIT complex workload assignments within the Account Resolution Services Groups. You review, asses and perform the appropriate and complex adjustments on the accounts. These adjustments may include, but are not limited to tax year moves, issuing refunds, reapplying credits, and/or payments to correct erroneous transactions requests, resolving erroneous TPID problems and performing adjustment on discharges accounts. You may respond to calls and correspondence within and outside of the department as they relate to the workloads assigned to you and your unit. Based on established priorities you will perform and complete the necessary BE and/or PIT workload assignments, tasks and duties. You are

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