Case Study: Fresenius Medical Care Values

FRESENIUS CORE VALUES:

Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on six core values: patients and partners first, honesty and integrity, quality and compliance, collaboration, no-limits mindset and results oriented. These values support our promise to improve the quality of life of every patient every day.

PURPOSE AND SCOPE:

The Contract Administrator provides analytical and specialized administrative support on a daily basis to the assigned team(s). The incumbent’s primary responsibilities include

the maintenance of service agreements and technical training classes within the assigned function(s).

PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Under general supervision, complete, distribute and file service agreements for applicable equipment within the assigned function(s) in a timely and accurate manner; maintaining the applicable database(s) to ensure service agreements are managed in compliance with company policies and procedures.
• Manage technical training class schedules on a routine basis.
• Ensure data accuracy and integrity in the completion of billing processes within the assigned function(s).
• Prepare assigned reports for management review on a routine basis.
• Perform diverse administrative activities to support management as necessary.
• Maintain various confidential and/or health information in compliance with company policies and procedures, HIPAA and other regulatory requirements.
• Assist with various projects as assigned by direct supervisor.
• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:
• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Exposure to blood borne pathogens and/or hazardous materials may be possible.

SUPERVISION:
• None

EDUCATION:
• High School Diploma required

EXPERIENCE AND REQUIRED SKILLS:
• 1 – 2 years’ related experience.
• Possess strong administrative support skills.
• Great computer skills with demonstrated proficiency in word processing, spreadsheet, presentation and email applications.
• Strong time management skills with the ability to multitask concurrent priorities in an organized manner.
• Great customer service skills with the ability to handle confidential information with professionalism, discretion and tact.
• Strong interpersonal skills to work cohesively within a team environment.
• Strong oral and written communication skills to effectively communicate with all levels of management.

ACKNOWLEDGEMENT:
Review and comply with the Code of Business Conduct and all relevant Company and Division policies and procedures, and local, state, and Federal laws and regulations. Employees with supervisory responsibility ensure staff understand and comply with the Code of Business Conduct and all relevant Company and Division policies and procedures, and local, state, and Federal laws and regulations, and establish effective internal systems and controls to promote such compliance.

I acknowledge that I have read and accepted this job description. I understand what is expected of me in this position, and I am able to perform the essential functions as outlined with or without reasonable accommodation. Furthermore, I understand that the duties and responsibilities listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. If I have any questions about duties and responsibilities not specified in this job description that I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative.