Senior-Administrative Assistant Reflection

As the Senior Administrative Assistant, I provided high-level administrative support for 33 employees while performing a variety of key operational functions. I was responsible for all on site Human Resource functions to include preparing weekly payroll, preparing and reviewing all overtime requirements to ensure the accuracy of hours and proper authorization, coordinating and maintaining attendance, personal leave and annual vacation records, establishing and maintaining personnel files, scheduling, coordinated and governing written applicant testing for all full-time job applicants at off site locations, ensuring all tests are sealed and properly prepared for shipping to independent grading facility, and scheduling pre-employment physicals

and drug screening. My responsibilities also included preparing and maintaining workman's compensation reports and files. I reduced Workers’ Compensation costs 40% by improving safety plans and implementing employee training, management accountability, and equipment security. I provided extensive customer service, reviewed, edited, and coordinated reports, spreadsheets and presentations while also maintaining and preparing all outgoing communication while ensuring timely accomplishment, distribution, submission, and review of correspondence, reports, and other documents. I developed and implemented client service program, which expanded small-to-medium client base 35%. I developed a communication strategy to follow up with customers regarding customer service, resulting in a 20%decrease in the number of returned orders. My duties also included processing monthly expense reports, budgeting and paying monthly accounts payable to proper budget code indexes, preparing credit card reports and/bank reconciliation, maintain and purchase all operating supplies and serve a liaison between all vendors and the Plant Manager. I also acted as the technical liaison while managing the computer upgrade of 2 servers and 9 computers to company with specific security standards.