Personality And Conflict Styles Essay

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Effect of Personality on Conflict Resolution Styles

ShabnamPriyadarshini
Assistant Professor, Institute of Management Technology, Hyderabad

Abstract

The purpose of the present study was to examine the relationship between personality and conflict handling styles. The study was conducted using a sample of 270 post graduate business students in the Chandigarh region. While NEO-FFI was used to measure the big five dimensions of personality, ROCI II was used to measure the scores of students on the five conflict handling styles. The findings show a strong relationship between the big five personality dimensions and the five conflict handling styles.
Keywords: Big Five Model, Personality, Conflict Management, Conflict resolution

Introduction …show more content…

At some point in professional lives, everyone has to deal with people they just can’t seem to get along with. Personality clashes are the root cause of these conflicts. Things don’t seem to work despite several efforts. As a consequence, the quality of work suffers which ultimately shoots up the stress levels. In most cases, because of this entire team is disrupted. While working in an organization personality conflicts are highly likely to arise, causing great deal of tension and anxiety. Being in a constant state of alert, can cause both physical and mental strain to employee. Sometimes the stress levels are so unbearable that they cause workers to leave their jobs and investment done by the company in terms of time and money goes for a toss. Conflict within a team affects the morale of individual team members and impacts the entire project. It leads to decrease in efficiency which in itself is a huge cost for the …show more content…

The dual concern model of conflict resolution is a conceptual perspective that assumes individuals’ preferred method of dealing with conflict is based on two underlying themes or dimensions: concern for self (assertiveness) and concern for others (empathy). According to the model, group members balance their concern for satisfying personal needs and interests with their concern for satisfying the needs and interests of others in different ways. The intersection of these two dimensions ultimately leads individuals towards exhibiting different styles of conflict resolution.According to Anderson (2009), different combinations of these two dimensions result in five different conflict handling styles as displayed in Table

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