Personal Narrative: My Disappointment With Severe Back Pain

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A year ago, I had severe back pain. I scheduled an appointment with a Physical Medicine & Rehabilitation facility. As a new patient I arrived 30 minutes early to do paperwork. My appointment was at 11 am, and I set in squirming in pain for 45 minutes. The ladies behind the front desk could see that I was in distress, but did not extend any apology for the wait. The nurse that called me back did not apologize for the long wait. She spent approximately five minutes with me getting vitals and said the doctor would be in shortly. Shortly turned into a hour and 15 minutes. I could hear people being brought in and people leaving. I went to the front desk and asked if they forgot that I was there. I then received an apology at that point I was frustrated

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