New ICT System for a Business

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New ICT System for a Business

Organisation

The business that I am looking at is CM Electrical. The most important

aim of the business is to provide good quality lighting at cheap

prices. The company is operating in a very competitive market where it

is constantly competing with other lighting companies and stores such

Selfridges.

Current System

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The firm at the moment is using a very basic system using a variety of

databases, this is a problem because the data is not all on one system

and this causes problems wasting value time for workers. The system

is not very helpful as it not easy to use and take time to understand.

The system holds information of the stock that the company has and the

prices of each item and where they are within the building. At the

moment the current system is back up every week on storage disk, CM

electrical use a grandfather father son method. There is no real form

of security; an id is required which is made up from any two letters.

They work 8.30am to 6pm Mon- Fri and Saturday 9 am – 5.30 pm and in

this time they use the system regularly.

Users

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They users of the system are all the staff that currently work at CM

electrical, these include all the administration whom have the

responsibility of keeping the system and insuring all the information

regarding accounts is up to date. The other users are the end users

these are the staff that use the system to look up information

regarding stock and customers.

Problems

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The problem with the system is that it very basic and is time

consuming for the employees to use, the employees find it hard to keep

track of stock levels and the fact that the system is not updates as

regular as it should often the database is out of date. This is a

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