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More notes on interpersonal conflict
Interpersonal Communication conflict resolution
Examples of interpersonal conflict
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Throughout my time at Arizona State University and my internships I encountered different conflict situations, which required different skill sets to be resolved.
In my personal life I did encounter some conflicts with my family members and friends. As a young child I did not posses any skills to manage my conflict efficiently and responsibly. Over the years I have developed my conflict management skills by taking a meta-conflict perspective. By this I mean that I have developed my ability to analyze my strengths and weaknesses and improve on the mistakes I made during those conflicts. I applied this skill to most of my relations, may they be with family, friends or even at work. Another strength or positive attribute for me is my willingness
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By this I mean that every situation is different and needs to be handled differently. For example situations like breaking up with your girlfriend or arguing with your family about deciding which college to attend are very different situations. They need to be handled with care and create a kind of win/win situation.
Therefore I feel my ability to not handle such situations with care and my inability create a win/win situation are two of my weaknesses in conflict management.
According to my understanding of interpersonal conflicts are conflicts, which occur between two individuals who are very different from one another and have very different personalities. To explain two of my interpersonal conflict issues based on this understanding I am providing the following example.
First Conflict:
I was an intern in a tile manufacturing company called H&R Johnson back home in Mumbai, India. I was responsible for collecting market research data for a new product being launched by the company. I was told this project would take about 4-5 weeks. While I was in my 3rd week the company hired more interns and told me to handover my data and work under them. This created a lot of on-going conflicts between the company, the new interns and me. I learnt from this and have since tried to reduce conflicts at
One can easily compare my brother, Andrew, interpersonal conflict with this model. The model consists of the two most important aspects of a conflict, communication behaviors, and the perception of those behaviors. The communication behaviors that existed within Andrew interpersonal conflict were obviously differences between both parties. My brother, Andrew, felt attacked and betrayed by his friends and family, so his communication was very selective. When Andrew would speak to the other party (friends and family) he would lash out by yelling and screaming. Whereas, the communication behaviors among Andrew’s friends and my family was claim but aggressive. They showed their true emotions, even though those emotions hurt Andrew severely. They were brutally honest and they did not back down. They made sure that their message was
Chapter eleven has very important key concepts when dealing with managing interpersonal conflicts. In order to realize how beneficial it is to incorporate the right set of communication skills in our daily lives, we must learn about some of the conflict styles that can arise when being in certain relationships. It’s easy to see throughout the movie Adam and Emma’s relationship have a parallel conflict style where both people shift there behaviors from one issue to another just most other relationships. Most often we see people use accommodating a lose-win factor, to handle and resolve the issue in the most calming way possible. This happens when we let the other person get their way instead of being able to express our own point of view within the relationship. Emma insists on
Interpersonal conflict is. Every relationship has conflict and determining on how the conflict is resolved or handled can make the relationship stronger or weaker. If someone is more easily to come up with a compromise rather than always getting their own way, they may have stronger relationships (Bevan and Sole, 2014). Television shows also use interpersonal conflict between their characters to find a solution or compromise in the end. Interpersonal conflict is all around us, it is how we handle that conflict that makes or breaks our relationships.
Interpersonal conflict refers to any conflict that occurs between 2 or more people (or groups of people). An example of an interpersonal conflict that can occur between a licensed weapon holder and another party would be if the permit holder used their weapon to go on a mass killing spree and injure/kill innocent bystanders at a shopping mall. The licensed weapon holder would be acting irresponsibly and recklessly in such a situation. Children can also be involved in an interpersonal conflict when they happen across a licensed firearm and accidentally discharge the weapon at another person. Intrapersonal conflict is any conflict that takes place within the person (i.e. a mental struggle between right and wrong).
Conflict by its very nature is very hard to manage and in order to do so you must have all the factors at hand in order
A conflict is an expressed disagreement between two or more people who have different perceptions of a situation. Therefore, conflict acts as interference for each party to achieve their goals in a situation. Conflict develops as a result of differences among people’s perception of situations and people around them. Diversity in character and nature of human beings brings about differences in likes and dislikes hence the development of conflicts among people. The extent of every conflict is, therefore, based on the extent to which people differ (Picard, 14).
Hocker (1991) defined conflict and specifically interpersonal conflict as an expressed struggle involving a minimum of two interdependent individuals who have incompatible goals, scarce resources, and they perceive obstruction from the other party in achieving their goals. Hocker’s definition of conflict is criticized for its ambiguity. Rather than being a source of incompatible goals, conflict is caused by incompatible positions. When the term power is used in connection with communications between opponents, it is understood to mean the ability to control some other individual’s behavior (Burgoon & Dunbar, 2006). Individual perception is an important key concept to understanding the origin of conflict between parties. Conflict has also been de-fined as “a breakdown in the standard mechanisms of decision-making so that an individual or group experiences difficulty in selecting an action alternative” March and Simon (1993). Jehn and Mannix (2001) described conflict of an interpersonal nature as a recognition shared by two people in a dispute that they have irreconcilable needs, incompatible goals, and incongruity. During group situations, conflict frequently manifests itself when members of the group express opposing opinions and goals (Eisenhardt & Schoonhoven, 1990). Research by Amason (1996) revealed that conflict manifests itself in a group’s decision-making processes in spite of everyone in the group sharing the same goals. Amason (1996) and later Jehn (1999) theorized the reason for this disconnect was due to each person in the group having their own unique perspectives, varying levels of knowledge, and different life experiences that created an environment ripe for the collision of values.
There are two conflict management skills that will be useful to me as I continue to grow personally. The first conflict management skill is being a mindful listener. It is very important to consider the other person’s idea, thoughts and actions without making judgment. Show respect by paying attention and gain an understanding of what is occurring and being said. Most importantly, be cautious of how you respond. According to the Help Guide (2013), “Mindful listeners help to improve both mental and physical health and it is a key element in happiness.” (key points & par. 2) This article also gives examples of several techniques to help...
The interpersonal conflict revolves around my mother and I. We have always had a strong relationship but lately, have been at constant odds between each other. There is conflict between us because of our conflicting views on whats the better option for our beloved dog. My mother will always hold the power most of the times by default, she is my mother after all, but when it comes to this specific interpersonal conflict, I certainly hold the power. Other family members know of this dilemma as well including my grandmother who is just as conflicted as my mother and I are. My grandmother has a strong attachment to our dog and would effect her emotionally.
However, I also identified a tendency to avoid conflict, preferring to maintain harmony rather than address disagreements directly. This aspect hindered my ability to navigate conflicts constructively and reach timely resolutions. Improving my ability to work as a team Moving forward, I am committed to enhancing my ability to work effectively in a team by addressing weaknesses such as conflict avoidance, and by actively seeking opportunities to engage in difficult conversations and practice
Conflict management is the theory that states that all the conflicts cannot necessarily be resolved, but it’s important to learn how to manage the conflicts arising due to unavoidable situation in order to minimize the effect of non-productive escalation. Conflict management process requires skills that facilitate conflict resolution such as self-awareness about the conflict models, communication skills, along with establishing a structure for management of conflict in the environment of the
I believe that is why I try my best to limit conflict in my life in general, although there is no way to eliminate it fully. In fact, after taking the Adult Personal Conflict Style Inventory, I was not surprised by my results at all. They showed that I am more likely to use accommodating and compromising styles and less likely to use s competing style when faced with a conflict. That is not to say I am perfect and never experience conflict, but I am more likely to use these styles to diffuse the situation as quickly as possible. After identifying and defining these styles, it was easy to draw connections between these terms used by scholars, and my own personal experiences when I have been faced with conflict.
Conflict cannot just simply be managed, but rather requires specific strategies and personal skills that can keep it moderate in organizations (Balay 2006). If the conflict does exist, however, then it is necessary to select a method of dealing with it as productively as possible from among the many options available (Brewer, et. al 2002, Owens & Valesky, 2007; Abbas, et. al.
However, looking back, I can see how a lot of the conflict could have been very useful. I can see that relationship conflict is never good because all it does it make people dislike each other. I can see how task conflict can be good if it is about choosing the best task, and I can see how process conflict can help improve process by people discussing processes. In the future, I will use my knowledge of the different kinds of conflict and the potential benefits of task and process conflict to help improve the way I or a company does things. For example, if an employee has a process conflict with me, I will listen to their points and discuss the pros and cons of the different processes with him or her. This will help ensure that the best processes are used. In addition, I will try to minimize relationship conflict by making sure I am respectful of employees and coworkers as well as trying to keep an open line of communication with them to help resolve relationship
Conflict can happen anytime of your life, it will happen matter you want it or not. In addition, it can have both negative and positive impacts for our relationship (Gudykunst, 2004). According to Yi-Feng 2007, she mentions that conflict is “incompatible activities, where one person’s actions are interfering, obstructing, or in other ways making the behavior of another less effective”. In term of nature of conflict, conflict is a cause which happens by threatened human needs problem (Kelman, 2002). The sources of conflict can divide into three things, there are misinterpret, disagree and perceptions of incompatibilities (Roloff, 1987). In addition, in term of nature of nature of conflict, conflict can develop in four aspects (Donohue, 1993). Firstly, people tend to perpetuate themselves and conflicts always take place within a context (Kelman, 2002). Thirdly, conflict always have implications for the relationship and lastly, conflict can get out of control because people think that conflict has only negative site (Kelman, 2002).