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The importance or improvement of listening skills
Effective listening strategies
The importance or improvement of listening skills
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Communication is fundamental in every humans life, therefore learning to communicate effectively is crucial. Successful communication can help people share important information, provide a more efficient workspace, reach their goals, and develop healthy and positive relationships whether personal or professional. Because everyone communicates on a daily basis, whether it’s vocal, through gestures, or even over social media, it’s important to do so in the most productive way. Unfortunately, it’s harder said than done. With many distractions, feelings, and opinions it can sometimes be difficult to listen and respond the way we should. Additionally, dealing with people who show behaviors that make them difficult to interact with makes it feel …show more content…
Although I may try to listen, I learned that a difficult challenge of mine is fully paying attention and understanding the speaker. Reading chapter 7 of Interplay has helped me learn the different types of listening, and how our brain processes information with each kind. Two types of listening that stood out to me were mindful listening, and mindless listening. I notice that when my significant other is talking about something I find important, for example problems in our relationship, how he’s doing in school, and updates on his job search, I, “tune in carefully,” and give him my complete undivided attention (Adler et al, 198). However, when someone is talking about something they’ve already talked about before, I tend to listen mindlessly and be lazy with my responses, giving no thought. Adler explains that, “Sometimes we respond mindlessly to information that deserves and even demands our mindful attention” (198). Although it’s impractical to pay full attention to something you’ve heard multiple times before, I’ve learned that tuning out to these remarks can make you miss an important message. For instance, at work I have a manager who likes to constantly check up on everyone to see what they’re working on, and to make sure they know what needs to be done. Because of the countless times he will repeat to me what projects I need to finish, I tend to tune out when he’s talking and quickly respond with words like, “yep got it” and “okay.” However, because of this I once missed an important task that needed to be done before I moved on to something else. That situation has taught me that I need to practice more on mindful listening so I don’t miss out on important
As Two and a Half Men’s episode “Love isn’t Blind, Love’s Retarded” adduces even in a short ten minute time frame pre-occupational thought, ambushing, and insensitive listening happen far more frequently than any speaker would hope. Fortunately, there are ways in which to avoid using such actions or listening skills and one of those is simply by learning about them. The next time it’s my turn to listen thoughtfully I’m going to try my best, what about you?
The seventh chapter in Interplay centers itself around listening, and how vitally important it is in interpersonal communication. The first concept that I found to be interesting in this chapter is mindful listening. First, this book defines listening of the interpersonal type to be “the process of receiving and responding to others’ messages” (Adler, Rosenfeld, Proctor, 2015, pg. 206). More specifically, the book then goes on to describe mindful listening as “giving careful and thoughtful attention and responses to the messages we receive.” The authors use examples such as when listeners tend to pay closer attention when the message is more important to them or concerns an important topic. This is as compared to answering to information mindlessly,
Most of us think that we listen well, but we don’t. Not really hearing what others are trying to say can get costly. When people don’t feel heard they tend to get irritated, confused, and pull away from each other. In the book, “Why Don’t We Listen Better?” Petersen describes in detail communication in five sections. Petersen’s communication consists of two people who connect on a gut level through a respectful talking and listening interaction. One person takes the role of the talker and his or her goal is to share his or her thoughts and feelings. The other person takes the role of the listener and clarifies what the talker says in a safe and understanding environment.
Communication is a vital skill in all facets of life and all occupations. Before a person begins work, they first interview with the employer, where their communication skills are made apparent. These skills are vital to daily success in the workplace, whether they are used in direct communication or indirectly through the written word. It is crucial that the true meaning of what one person is trying to communicate to another is made perfectly clear the first time to ensure efficiency and success throughout all paths of life. There are also several situations for communication a person may experience. Communication situations can happen at any point in a person’s life, and it is imperative that a person is prepared for these situations when
The Importance of Listening for Professional and Personal Relationships Listening is essential for communication, yet is a skill in which most are lacking. Though we are listening constantly, knowing what to listen to requires an enormous amount of discipline and practice, which is vital for communicating effectively. Learning to listen will benefit all relationships from professional to personal and not being able to listen effectively can cause these relationships to deteriorate. “Indeed, although aware of the instrumentality of listening, even trained communicators often fail to listen correctly or at opportune times” (Cline, 2013). In order for all of areas of communication in an individual to flourish, listening must be emphasized.
Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1).
The ability to listen effectively significantly impacts all relationships, be it professional, personal or social. The prevailing issue with effective listening, however, is two-fold, in not truly understanding the meaning of listening and not possessing the tools required to be an effective listener. The skill of listening, according to Dr. Robert Bolton (1979), extends beyond simply hearing sound as a physiological sensory process but instead requires and involves interpreting and understanding the sensory experience or what is being heard (p 32). It also is an active experience wherein the listener is fully engaged and has absorbed the information of the speaker while showing interest and providing feedback, all while demonstrating that they have heard and understand the message. It is a fair assertion that most people in varying relationships and environments listen in what is considered passive capacity, or only digest and process bits and pieces of the speaker’s message.
As The Gift of Listening describes, “Opening one’s heart and listening at a deep level does not come easily and is rarely achieved simply by life experience” (Browning & Waite, 2010, p. 151) There are different aspects to being a good listener that are often difficult to achieve and lead to poor listening. One significant challenge to listening is the attention needed in order to actively listen to another person. Proper listening does not occur due to a passive process but instead it takes deliberate action and thought towards what a person in saying. Like previously stated, actively listening is achieved by sitting in a comfortable and open way and maintaining good eye contact. When a person does not exhibit these techniques good listening often does not occur. The challenge of utilizing different techniques in order to listen to others in a better way often gets blocked by barriers that make active listening unable to occur. In our society today one major barrier to listening is technology. In a casual setting, proper listening often doesn’t occur due to someone being tied to their cell phone. The millennial generation is often guilty of passively listening to others due to the mobile technology that is being used today. Many conversations occur without eye contact or full focus on what the other has to say and instead is spent staring at a
What do you think of when you hear the word personality? Have you ever taken a personality test? What did you think of it, was it accurate? This experiment was to test the accuracy of personality tests. Personality is found in the part of the brain called the prefrontal cortex, what is personality and why do people enjoy taking personality test, history and explanation of the Myers-Briggs inventory.
Let’s explore why listening is so critical. “Adam listened to Eve. In that first spoken word message and all since, no communication occurred until there was a listener. It follows, then, that there has become a much-heightened need to listen. We must understand the fundamental relationship involved, we cannot escape it” (Mills 1). The characteristics of good listening skills can be best understood by using the acronym MASTER. The “m” refers to mental. Mental is the ability to slow down and strategically control our ability to listen. “A” refers to active. Being active utilizes constructive listening responses and constant practice can keep this sharp. The “s” refers to sustaining attention. Experienced concentration is crucial for sustaining attention. “T” refers to target. There are four types of potential listening targets; responsive listening, implicative listening, critical listening and nondirective listening. Responsive listening is the agreement between listener and speaker. Implicative listening involves carefully understanding what is implied by hearing what is said. Critical listening is the process of coming to the point of a subject by clearing away all the non-important information. Nondirective listening is fully hearing the speaker out. The “e” refers to eliminating t...
Last, I am determined to become a more patient listener in all areas of my life. A lot of times I fall victim to not letting people who are close to me fully state their opinions without me cutting them off and putting in my two-sense. I need to allow the speaker to finish their thought and process everything that is said and then politely respond to them. It is definitely easy to interrupt and state my case, but I am focused on training myself to concentrate and be respectful and listen. Whether this is geared towards something I am passionate about at my company or a story my mother is telling, I need to put myself in the speaker’s shoes.
In all aspects in life effective listening plays an important role in our lives, both professionally and personally. As many of know from experience listening is never easy in fact it can be difficult to understand what is being said by the speaker. Because of laps in attention we tend to misunderstand some of the messages that are being relayed to us or disregard them altogether. Effective listening is important for receiving the correct feedback from those you’re speaking with and requires a focus that should be central to what is being said or what topic is being discussed.
(Warren & Windle) “To listen is to move. To listen is to be moved by the talker – physically and psychologically… The non-moving, unblinking person can reliably be estimated to be a non-listener… When other visible moving has ceased and the eyeblink rate has fallen to less than once in six seconds, listening, for practical purposes, has stopped.”
To be effective listeners, the listening process should be incorporated into our lives. We should be attentive to what people say, clarify what the speaker is trying to come across, and respond in a way the speaker can understand what we are saying. I think I was aware that I needed some improvement in certain areas of this process but I feel as everything is slowly changing. In the future, I’m going try not to interrupt people, get distracted, tune out, and try to get a bigger picture of what the person is telling me. If good listening habits are applied in our day-to-day life, we can easily communicate with anyone and everyone.
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.