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The importance or improvement of listening skills
Effective listening strategies
The importance or improvement of listening skills
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Communication is fundamental in every humans life, therefore learning to communicate effectively is crucial. Successful communication can help people share important information, provide a more efficient workspace, reach their goals, and develop healthy and positive relationships whether personal or professional. Because everyone communicates on a daily basis, whether it’s vocal, through gestures, or even over social media, it’s important to do so in the most productive way. Unfortunately, it’s harder said than done. With many distractions, feelings, and opinions it can sometimes be difficult to listen and respond the way we should. Additionally, dealing with people who show behaviors that make them difficult to interact with makes it feel …show more content…
Although I may try to listen, I learned that a difficult challenge of mine is fully paying attention and understanding the speaker. Reading chapter 7 of Interplay has helped me learn the different types of listening, and how our brain processes information with each kind. Two types of listening that stood out to me were mindful listening, and mindless listening. I notice that when my significant other is talking about something I find important, for example problems in our relationship, how he’s doing in school, and updates on his job search, I, “tune in carefully,” and give him my complete undivided attention (Adler et al, 198). However, when someone is talking about something they’ve already talked about before, I tend to listen mindlessly and be lazy with my responses, giving no thought. Adler explains that, “Sometimes we respond mindlessly to information that deserves and even demands our mindful attention” (198). Although it’s impractical to pay full attention to something you’ve heard multiple times before, I’ve learned that tuning out to these remarks can make you miss an important message. For instance, at work I have a manager who likes to constantly check up on everyone to see what they’re working on, and to make sure they know what needs to be done. Because of the countless times he will repeat to me what projects I need to finish, I tend to tune out when he’s talking and quickly respond with words like, “yep got it” and “okay.” However, because of this I once missed an important task that needed to be done before I moved on to something else. That situation has taught me that I need to practice more on mindful listening so I don’t miss out on important
Most of us think that we listen well, but we don’t. Not really hearing what others are trying to say can get costly. When people don’t feel heard they tend to get irritated, confused, and pull away from each other. In the book, “Why Don’t We Listen Better?” Petersen describes in detail communication in five sections. Petersen’s communication consists of two people who connect on a gut level through a respectful talking and listening interaction. One person takes the role of the talker and his or her goal is to share his or her thoughts and feelings. The other person takes the role of the listener and clarifies what the talker says in a safe and understanding environment.
As Two and a Half Men’s episode “Love isn’t Blind, Love’s Retarded” adduces even in a short ten minute time frame pre-occupational thought, ambushing, and insensitive listening happen far more frequently than any speaker would hope. Fortunately, there are ways in which to avoid using such actions or listening skills and one of those is simply by learning about them. The next time it’s my turn to listen thoughtfully I’m going to try my best, what about you?
The seventh chapter in Interplay centers itself around listening, and how vitally important it is in interpersonal communication. The first concept that I found to be interesting in this chapter is mindful listening. First, this book defines listening of the interpersonal type to be “the process of receiving and responding to others’ messages” (Adler, Rosenfeld, Proctor, 2015, pg. 206). More specifically, the book then goes on to describe mindful listening as “giving careful and thoughtful attention and responses to the messages we receive.” The authors use examples such as when listeners tend to pay closer attention when the message is more important to them or concerns an important topic. This is as compared to answering to information mindlessly,
The Importance of Listening for Professional and Personal Relationships Listening is essential for communication, yet is a skill in which most are lacking. Though we are listening constantly, knowing what to listen to requires an enormous amount of discipline and practice, which is vital for communicating effectively. Learning to listen will benefit all relationships from professional to personal and not being able to listen effectively can cause these relationships to deteriorate. “Indeed, although aware of the instrumentality of listening, even trained communicators often fail to listen correctly or at opportune times” (Cline, 2013). In order for all of areas of communication in an individual to flourish, listening must be emphasized.
Communication is a vital skill in all facets of life and all occupations. Before a person begins work, they first interview with the employer, where their communication skills are made apparent. These skills are vital to daily success in the workplace, whether they are used in direct communication or indirectly through the written word. It is crucial that the true meaning of what one person is trying to communicate to another is made perfectly clear the first time to ensure efficiency and success throughout all paths of life. There are also several situations for communication a person may experience. Communication situations can happen at any point in a person’s life, and it is imperative that a person is prepared for these situations when
Verbal and written communication skills are important competencies in the workplace, as much as 33 percent of the day is spent listening (Walker, R., 2015). Although a significant amount of our time is spent listening, this is a misunderstood skill often overlooked by professionals. “The ability to listen effectively can have a big impact on our ability to communicate well with others. Effective listening can help us build relationships, be more productive, and determine whether others are being deceptive” (Walker, R., 2015). To be an effective manager, teacher, collaborator, or leader one must be an effective listener. Effective listening is processing the information given to you by a speaker, showing that you are listening and attentive.
Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1).
(Warren & Windle) “To listen is to move. To listen is to be moved by the talker – physically and psychologically… The non-moving, unblinking person can reliably be estimated to be a non-listener… When other visible moving has ceased and the eyeblink rate has fallen to less than once in six seconds, listening, for practical purposes, has stopped.”
The skill of listening according to Dr. Robert Bolton (1979) extends beyond simply hearing sound as a physiological sensory process but instead requires and involves interpreting and understanding the sensory experience or what is being heard (p 32). It also is an active experience wherein the listener is fully engaged and has absorbed the information of the speaker while showing interest and providing feedback all while demonstrating that they have heard and understand the message. It is a fair assertion that most people in varying relationships and environments listen in what is considered a passive capacity or only digesting and processing bits and pieces of the speaker’s message. This type of listening lends itself to frequent miscommunication, mixed messages and overall misunderstandings. Effective listening on the other hand provides concise communication, decreases interpersonal conflict and mistakes and also...
As a professional in today’s society, it is greatly important to be able to communicate effectively with other professionals, with clients, and with those that are encountered in daily living. In order to communicate in a proper manner, not only is talking and non-verbal communication, but a large aspect is the ability to listen. Listening is a vital task in order to build a relationship and find meaning in someone else’s words. In order to find this meaning one must follow the characteristics of active listening, face the challenges to listening, and reflect upon one’s own listening skills.
Overall, listening is something that is crucial to life and is something that I need to improve on.
In all aspects in life effective listening plays an important role in our lives, both professionally and personally. As many of know from experience listening is never easy in fact it can be difficult to understand what is being said by the speaker. Because of laps in attention we tend to misunderstand some of the messages that are being relayed to us or disregard them altogether. Effective listening is important for receiving the correct feedback from those you’re speaking with and requires a focus that should be central to what is being said or what topic is being discussed.
Let’s explore why listening is so critical. “Adam listened to Eve. In that first spoken word message and all since, no communication occurred until there was a listener. It follows, then, that there has become a much-heightened need to listen. We must understand the fundamental relationship involved, we cannot escape it” (Mills 1). The characteristics of good listening skills can be best understood by using the acronym MASTER. The “m” refers to mental. Mental is the ability to slow down and strategically control our ability to listen. “A” refers to active. Being active utilizes constructive listening responses and constant practice can keep this sharp. The “s” refers to sustaining attention. Experienced concentration is crucial for sustaining attention. “T” refers to target. There are four types of potential listening targets; responsive listening, implicative listening, critical listening and nondirective listening. Responsive listening is the agreement between listener and speaker. Implicative listening involves carefully understanding what is implied by hearing what is said. Critical listening is the process of coming to the point of a subject by clearing away all the non-important information. Nondirective listening is fully hearing the speaker out. The “e” refers to eliminating t...
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.
The first phase in the listening process is attending. Attending is willfully striving to perceive selected sounds. The most important factor of attending is preparing to be physically and mentally ready to pay attention. We should focus mainly on attending to the message rather than encountering inner thoughts and feelings. In my day-to-day life, I try to get ready to attend even though it could be difficult at times. For instance, the other day when I was home, I had an argument with my mother and I started back talking her. But I realized that I should look directly at her and situate myself correctly. After she finished speaking, I understood what she had meant and that was when I saw an improvement in myself because it made it look like I was interested in what she was saying. To advance your attending skills, another important factor is making the shift from speaker to listener...