Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Chapter 7 Interpersonal Communication
Interpersonal Communication Quizlet
10 important of effective listening skills
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Chapter 7 Interpersonal Communication
The seventh chapter in Interplay centers itself around listening, and how vitally important it is in interpersonal communication. The first concept that I found to be interesting in this chapter is mindful listening. First, this book defines listening of the interpersonal type to be “the process of receiving and responding to others’ messages” (Adler, Rosenfeld, Proctor, 2015, pg. 206). More specifically, the book then goes on to describe mindful listening as “giving careful and thoughtful attention and responses to the messages we receive.” The authors use examples such as when listeners tend to pay closer attention when the message is more important to them or concerns an important topic. This is as compared to answering to information mindlessly, …show more content…
They were talking to me about some drama happening in their life, and asked me a question about what I thought. I then said without thinking, “sorry, what was that?” Then, after they repeated the question and I was still focusing on my homework, I asked them to repeat it again. They became frustrated with me as I wasn’t listening, and I turned away from my homework and wholly devoted myself to the conversation. As I wasn’t very invested in the conversation, I wasn’t listening to my friend very intently thereby “mindlessly listening.” However, having been on the other end of this, I realize how hurtful it can be to be talking to someone and not have them be fully listening to what you have to say. Due to this, I would say mindful listening is a very good thing, and that there is no downside to mindful listening other than you can’t multitask when doing it. Mindful listening requires full attention and removes the hurt and ignorance of mindless listening. Additionally, in professions when mindful listening can save lives such as medicine or in the military, it is very important to be paying full attention to the matter at …show more content…
Paraphrasing is defined as “feedback that restates, in your own words, the message you thought the speaker sent” (Adler et. al, 2015, pg. 221). This strategy becomes useful when you want to clarify what you thought they said without asking them to repeat themselves. This creates a natural flow of conversation that specifies what was said without pausing the conversation and make it seem as if you weren’t listening mindfully. This strategy can remove the heat or tension from a conversation. I’ve personally, unknowingly used this strategy several times, particularly in high intensity situations. For example, I’ve used paraphrasing when having a conversation with my best friend about the death of a loved one. When his grandfather passed away, he was very upset and didn’t give a lot of information, so I was left to paraphrase his statements and clarify how he truly felt about the situation. It ties in very closely with questioning, however paraphrasing works more efficiently for defusing the high-stress situation. He would generalize about how upset he was and how he felt, so by paraphrasing I was able to determine the root of his distraught and how best to help him. If I had straight up asked him why he was upset, he would most likely have become upset and offended by my insensitivity. I support the use of paraphrasing, and most definitely
In every society nonverbal communication is one of the most powerful tools that a person can use to interpret the message that is being delivered. Even though verbal communication is fairly straightforward, nonverbal communication allows others to sense the true emotions of the person that is expressing them. For example even though a person may say that they are not irritated, their usage of voice may display otherwise. Nonverbal communication not only reveals hidden messages, but it also complements, substitutes, and exaggerates verbal communication.
...ning a therapeutic relationship. Paraphrasing includes repeating the content that has been expressed in a different way, this method can provide the client of feeling important and recognized. Reflection of feelings/content involves identifying the feelings and/or content in what has been said (highlighting the key aspects of the story), again this method encourages for the patients to be validated and heard.
Adler, R. B., Rosenfeld, L. B., & Proctor, R. F. (2013). Interplay The Prrocess of Interpersonal Communication. New York: Oxford University Press, Inc.
Listening is defined as having the skill to effectively comprehend the information that is being transmitted by the other party without being distracted, thinking about what your response will be to the speakers’ comments or interrupting the person that is speaking. The effective use of listening skills among leaders and employees is extremely beneficial for every organization. When leaders are able to communicate properly and the employees are listening effectively, the corporations’
Listening can be defined as empathy, silent, attention to both verbal and nonverbal communication and the ability to be nonjudgmental and accepting (Shipley 2010). Observing a patient’s non-verbal cues, for example, shaking or trembling may interpret as an underlying heart condition that may not have been addressed (Catto & Mahmud 2012). Empathy is defined as being mindful of and emotional to the feelings, opinions, and encounters of another (Merriam-Webster Online Dictionary 2009 as cited in Shipley 2010). Providing an environment conducive to nonjudgmental restraints allows the patient to feel respected and trusted whereby the patient can share information without fear of negativity (Shipley 2010). For example, a patient who trusts a nurse builds rapport enabling open communication advocating a positive outcome (Baker et al. 2013). Subsequently, repeating and paraphrasing a question displays effective listening skills of knowledge learned (Shipley 2010). Adopting a therapeutic approach to listening potentially increases the patient’s emotional and physical healing outcomes (Shipley 2010). Nonetheless, patients who felt they were genuinely heard reported feelings of fulfilment and harmony (Jonas- Simpson et al. 2006 as cited in Shipley 2010). Likewise, patients may provide
Communication in all relationship can be successful when our listener get the message that we want to convey and it is not so much about what we want to say. Listening is a unique process because it involves psychological and voluntary process that goes beyond simply reacting to sounds. It includes understanding, analyzing, evaluating, and responding. As a human, we will use different listening styles, depending on our preferences and purposes. Listening styles refer to the different ways people listen and analyze the content of a conversation. Usually, these styles either have to do with the way listeners choose to receive the message or with how they analyze the message. Listening is very important because we listen in order to establish and communicate power. There are few types of listening that can be used in order to communicate effectively.
The Importance of Listening for Professional and Personal Relationships Listening is essential for communication, yet is a skill in which most are lacking. Though we are listening constantly, knowing what to listen to requires an enormous amount of discipline and practice, which is vital for communicating effectively. Learning to listen will benefit all relationships from professional to personal and not being able to listen effectively can cause these relationships to deteriorate. “Indeed, although aware of the instrumentality of listening, even trained communicators often fail to listen correctly or at opportune times” (Cline, 2013). In order for all of areas of communication in an individual to flourish, listening must be emphasized.
A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.
Paraphrasing is a skill that is used to restate a client’s message using your own words. In this way a social worker can check to see if
however, each individual perceives communication from his or her own perspective. Yet, many people forget to incorporate the importance of Emotional Intelligence (EI) into their definition of communication. Nevertheless, EI directly correlates with communication, and an individual’s level of EI can either help or become a hindrance in communication.
Listening is an aspect of communication that vital the building of understanding and of a relationship between individuals. Listening can be an active
Listening and understanding what others communicate to us is the communication process needed for interpersonal effectiveness. If you listen well, you will understand the meaning of the message. If you are unfocused, you will not know most of what the other person is saying. However, there is a range of listening skills that can be learned to develop the communication effectiveness. Firstly, encouraging listening points to the listener that is willing to do more than listen. Usually it provides feedback that supports speakers to say more. Fur...
“In our communication-orientated age, listening is more important than ever. This is why, in most companies, effective listeners hold higher positions and are promoted more often than ineffective listeners” (Lucas 48.) Listening is one, if not the most vital and valuable tool that we can utilize. Being a proficient listener is not only beneficial as a student, but also as an individual in the business place and even in personal relations. In this day in age, the lack of mental presence within the activity that we are physically present for is almost accepted as normal. The fact that the mind wanders is unfortunately proven by data collected in a week long listening study. This listening study took place at a university, with a
Bazerman tries to give good explains to help people understand what the best way to paraphrase is but it still would be difficult for people who are unaware of how paraphrasing actually works. It really struck to me the way he explained that with paraphrasing, you have to try and be open minded. Basically, if you come in reading something with a specific mind set or a strong negative or positive opinion or outlook on the topic, then you will only see the words and things that go with your thoughts. Then, when you start paraphrasing, you will not be getting the main idea or concept of the topic and will probably be writing your own
Interpersonal communication is very important in everyday life. It helps us build a relationship with another, also it helps us to satisfy our physical needs, identity needs, social needs and practical goals. Communication lets people exchange their feeling and information through verbal and non-verbal communication through social media or face to face communication. Communication can be effective and ineffective depend on the individual communication skills. The ways we communicate with another can be influenced by family, friends, significant other also within the culture and region where we stay. Each person has a different set of rule to communicate with another, so this is how miscommunication happen. There are some expectation and way